The hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.
The hotel staffs are exceptionally helpful and courteous, from bell service and the front desk to room service and restaurant staff, all dedicated to meeting your expectations. Despite the slightly aged hotel rooms, the excellent customer service compensates for it. A warm and pleasant experience.
The service was nice. Arun helped me out with every need i have had. The mini bar was filled up right away and He also got me some more water bottles in advance, that was great! Thanks a lot for the nice experience and the clean rooms! I would stay here again!
I stayed at Novotel Chamiers Road three times in September 2024. The location makes this hotel a good choice. Have been fortunate to Meet Chef Amit at Novotel and his magic with food has been great. On the contrary the service and housekeeping has been a bit of downer in my third visit. But none the less a great stay always.
訪訪客用戶Stay was good food was nice and safety was very good and the location was good only the entrance to the hotel was cramped because of on going metro railway work overall the stay was good