華盛頓特區安德魯斯空軍基地伍德斯普林套房飯店(WoodSpring Suites Washington DC Andrews AFB)

When arriving to the hotel, the check in proceess was good with them having me go to the room and check it out. I had to get my toilet paper from the desk due to none in the room. I then noticed there was no comforter on the bed and no channel explanation for the tv. The tv only had roughly 10 channels to watch, which made it bad when trying to relax in the room. The room's refrigerator main area didn't work and the mocrowave door broke after the second use. The mocrowave then became unusable. The hotel never came in at the 14 day mark to change out linens and towels as it said on the website. There was also a little amount of bug infestation in the room. This caused me to have to ensure cleaning things thoroughly when taking things to work. The shower and sinks would work correctly, but both of the drains were blocked due to the drain systema were broken. The attendants at the front didn't know how to use the room card systems. This would cause me to have to go to front a majority of the time to get the card reassigned to the room i was staying and entering into the building. A majority of the time, homeless or other nonpaying customer would access the building while waiting by the doors to get access to the building. This was a safety issue. The staff worked hard to accomplish things, but would get over tasked and wouldn't be able to watch over the area like thwy needed to.

They had roaches so bad i had to tape up my box that i had there so nothing could enter, my fiancé woke up to a roach on her arm crawling, my son found roaches crawling over his bed, right above his head, the carpet smelled so urine, cheesy, smell like feet as if it was filled with a bunch of sweat & animal urine. i had to check out a day early, i couldn’t take it anymore. the rooms are NOTHING like the pictures present online. I WILL NEVER STAY HERE AGAIN!!!!

Carpet was dirty can’t walk around with out any shoes on, the door is hard to close have to close it with full force, Too noisy, Towels and bed sheets had stains on them. Then staff walked in on me while I was laying in bed with nothing on didn’t knock before entering or anything & saw a roach crawling around by my head. Only been there for a day I didn’t feel comfortable.

Everything is old out of date I was in the hallway and seen riches on the walls very nasty

nasty smell, both room was not clean , front was not friendly

So filthy, holes in the walls, whole place smelled like smoke, only one pillow in the room

Location is great. It is usually quiet and safe.

It was horrible… I feel bad for the people that stay there in a full time basis. No hot water, sticky carpet, sheets were not clean, the hallways and room smelled bad. Killed cockroach in the bathroom; hole in door and broken furniture.

The managers are very courteous and go out of their way to make sure you are comfortable.