Visited here and reviewed in July 2023, I returned this week in the hope that things may have improved - no improvements it was worse. I’ve just returned home after a 3 night stay for a business trip. Food I ordered on my arrival Monday evening wasn’t particularly tasty, at 15eur for a beef lasagne and 7eur for .75L bottle of water I expected something much better. I couldn’t pay by card, I was told my card wasn’t working - it wasn’t my card at all it was their payment terminal. My room was cold, draughty, permanently smelt of cigarette smoke from people smoking out the front of the hotel under my window, the bathroom smelt mouldy, the room smelt musty and wasn’t particularly clean. The furniture was shabby, walls needed a lick of paint and the bed was really uncomfortable. The breakfasts this time were quite basic, no breakfast tea only herbal - we aren’t all coffee drinkers. When I return to Frankfurt in a few weeks I’ll avoid this hotel and find something nicer elsewhere. Next time I come to Frankfurt I’ll be avoiding this hotel, i
Good size, calm and clean room, had everything I needed. Windows can be opened, AC a bit noisy though. Good parking in front of house (free) or in garage (15€/ night). Walking distance to shops, supermarkets and restaurants. Stable wifi during my stay. Good breakfast and very friendly staff. Good for a business trip.
翻譯
訪客用戶
入住於 2023 年 7 月
商務出差
0 則評論
3.0/5
發布於 2023 年 7 月 1 日
Hotel & room clean. Hotel staff polite and helpful. Breakfasts were very nice. Bed very uncomfortable as 1 mattress was higher than the other. Room extremely hot as the air-con wasn’t working, this was reported to reception and I was told they would look at it. Later my colleague reported it again to be told that reception had turned the air-con colder and if it still wasn’t working I’d be moved the next day which was pointless as I was out all day until late evening. Returned to the room and air-con still not working but pointless moving as checking out next morning. No bottled water was made available in the room I had to buy bottles from the bar at €t7,00 a bottle.
翻譯
訪客用戶
入住於 2023 年 2 月
其他
0 則評論
5.0/5
超棒
發布於 2023 年 2 月 27 日
There was a small issue during my stay but the way this issue was dealt with was what really impressed me. As we know, everyone can make mistakes but it’s how it is dealt with that matters. 10/10 For customer service. Staff are humble and friendly, Mark and a lady receptionist who welcomed me upon my arrival (sorry I don’t know her name) deserve extra credit. Thank you The quality of the hot buffet is very good. Rooms are clean and comfortable. Thanks all for your hospitality.
翻譯
訪客用戶
入住於 2023 年 2 月
其他
0 則評論
3.0/5
發布於 2023 年 2 月 7 日
Das Hotel liegt am äußersten Rand von Eschborn und ist von Frankfurt aus mit öffentlichen Verkehrsmittel nicht gut erreichbar (S-Bahn bis Eschborn Süd und 15 Minuten Fußweg). Es liegt am Rand eines öden Industriegebiets - der Blick geht teils auf andere Funktionsbauten, teils auf den Acker und die Autobahn. Das Hotel ist ebenso nüchtern wie funktional. Die Zimmer sind recht groß und ganz gut ausgestattet (Kaffeemaschine im Zimmer, eher kleiner Fernseher). Fenster lassen sich öffnen. Leider rauscht die Lüftung auch, wenn sie ausgeschaltet ist; auch Verkehr ist im Zimmer hörbar. Die Betten sind in Ordnung, aber nicht besonders bequem. Das Essen am Abend- und Frühstücksbüffet ist nicht außergewöhnlich, aber gut. Der Zimmerpreis schwankt enorm: Reguläre Preise unter hundert Euro pro Nacht sind eher angemessen als die Preise von knapp zweihundert Euro, die in Spitzenzeiten aufgerufen werden.
翻譯
訪客用戶
入住於 2023 年 2 月
其他
0 則評論
1.0/5
發布於 2023 年 2 月 20 日
If you are in any doubt of the poor service that was provided for us, see the attached photographs. Shocking food. Few slices of cold meat and bread for both Saturday and Sunday evening meal at 1800. Do yourself a favour and stay elsewhere. Lazy, poor service.
翻譯
Joachim
入住於 2022 年 12 月
其他
1.0/5
發布於 2022 年 12 月 27 日
I booked this property the day before arrival for the night of Dec 21 to 22. When I arrived, the property was locked and dark, there was a sign at the lobby door that the property disclosed until early January. I had to find another hotel at 9pm. I checked a day later and the property was still listed as available. Don't know if it is Mercure 's or Expedia's fault! Very disappointed by the service, of course!
翻譯
Carine
入住於 2024 年 1 月
商務出差
4.0/5
很好
發布於 2024 年 1 月 25 日
Hôtel calme. A seulement 10min du Messepark.
翻譯
訪客用戶
入住於 2023 年 1 月
商務出差
0 則評論
5.0/5
超棒
發布於 2023 年 1 月 31 日
Very convenient place to stay during the fair. The Hotel is at less than 15 minutes from Mess. The staff is very kind and do everything to help you during your stay. Nice place and buffet is very good.
翻譯
訪客用戶
入住於 2022 年 5 月
獨自出遊
0 則評論
1.0/5
發布於 2022 年 5 月 28 日
Frühstück gut, Empfang freundlich. Gästewünsche werden jedoch nicht berücksichtigt oder man wird vom „Hotelmanager“ abgebügelt…das Hotel und die Zimmer haben die beste Zeit hinter sich und sind dreckig, kaputt, ergo nicht das Geld wert.
翻譯
kota
入住於 2023 年 11 月
其他
1.0/5
發布於 2023 年 11 月 29 日
我永遠不會再留下來
原文以 Google 翻譯
Verified traveler
入住於 2022 年 4 月
商務出差
5.0/5
超棒
發布於 2022 年 4 月 25 日
한적한 Eschborn에 위치한 호텔입니다.
주차공간도 충분하구요.
편리하게 이용할려면 시설내 주차장도 있습니다(비용발생) 직원도 너무 친절하구요.
너무 좋아요
翻譯
Verified traveler
入住於 2022 年 4 月
商務出差
5.0/5
超棒
發布於 2022 年 4 月 4 日
한적한 위치에 있는 호텔입니다.
너무 조용하고 머무름 시간동안 너무 좋았습니다. 주위에 슈퍼마켓도 있고 한식당도 있어 좋았어요.
그리고 산책할 수 있는 코스도 있어 좋네요