訪訪客用戶The hotel was a typical Hampton Inn. I’ve stayed in dozens across the west. I was greeted with a friendly smile and offer of a cookie. The room was great for our needs. Bed was slightly harder than desired, but that’s just my preference. The room was clean. The overall hotel was showing some age and deferred maintenance. Noise reduction between floors is starting to give out as there were several creeks and crack sounds above us when people walked. Again, no surprises just typical older hotel. Overall, I marked it good.
訪訪客用戶Hotel beautiful and clean. Service was Excellent. Staff very pleasant and helpful when needed. Pool and hot tub awesome. Unfortunately the beds were not comfortable at all. We tossed and turned most of the night with aches and pains next day.
Three nights left us very sore after our trip.
LLucaTony was a wonderful front-end for us, family if 4 who drove a long way from Livingston, MT and we were exhausted after such a long travel. She upgraded us without even showing i was a premiere marriot bonvoy. I think she provided such a warm welcome for us that was a perfect advertisment for a city, spokane, that eas otherwise just thought as an intermediate step on the way to seattle. Wr are thinking about coming back. L
訪訪客用戶The service and hospitality staff were amazing. I left my Kindle at the hotel, after discovering that, I called the hospitality desk and they talked to housekeeping who found my Kindle and promptly mailed it back to me. Their honesty was much appreciated and the promptness in which they mailed the Kindle back to me was amazing. Thank you.