發布於 2025 年 1 月 17 日
Marzira
Hotel Review: Raffles Makkah Palace
My recent stay at Raffles Makkah Palace was absolutely outstanding, offering a seamless blend of luxury, thoughtful touches, and exceptional service that made our experience unforgettable.
From the moment we arrived, we were greeted warmly by the reception team and delighted with a complimentary upgrade upon check-in. The upgraded room was not only spacious with breathtaking views but also impeccably clean and beautifully maintained, reflecting the hotel’s high standards.
A special thank you to the reception manager, whose professionalism and welcoming demeanor made the check-in process smooth and set a positive tone for our stay. Their attention to detail and commitment to ensuring our satisfaction were truly appreciated.
One of the thoughtful touches that enhanced our experience was the provision of bath salts, allowing us to unwind and relax after completing Umrah. It was a small but meaningful gesture that added to the overall sense of care.
The service throughout the hotel was exceptional. The housekeeping team was proactive, consistently checking in to ensure we had enough towels, toiletries, and other essentials, contributing significantly to our comfort.
Breakfast was another highlight of our stay. The breakfast service team was attentive and welcoming, ensuring we were comfortable and well taken care of. They even provided a walk-around tour of the buffet spread, introducing us to the menu and explaining the dishes. The breakfast theme was thoughtfully curated, offering a wide range of delicious options to suit every palate.
Desta and Sandhy stood out for their exceptional hospitality. They were incredibly helpful, attentive, and proactive in anticipating our needs, making us feel truly valued as guests. Hajar also deserves special recognition for her patience and creativity in resolving our requests with practical and thoughtful solutions.
The in-room dining team, especially Farouk, provided excellent service. Farouk’s attentiveness and efficiency ensured that every meal was delivered promptly and with care, enhancing our overall experience.
Raffles Makkah Palace sets the gold standard for luxury hospitality. With its outstanding service, thoughtful gestures, and exceptional team, it made our stay unforgettable. I highly recommend this hotel to anyone visiting Makkah and look forward to returning for another incredible stay.
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每晚起價:SGD362
發布於 2025 年 7 月 15 日
hahahahahaha
這家酒店位置便利,毗鄰清真寺alharam和鐘樓,很容易找到。房間很大,舒適,設施齊全,有必要的設施。工作人員很友好,樂於助人,我們感謝延遲退房。房間很乾淨,很舒服,電梯超級快。早餐的食物非常美味,有阿拉伯菜等。我們很高興我們長期的朝和烏姆拉季節,強烈推薦這家酒店給任何人
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每晚起價:SGD187
發布於 2025 年 4 月 10 日
訪客用戶
MasyaAllah最好的景色..浴袍景色..希望再次留在這裏 ramadhan 2026, Aamin yra
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每晚起價:SGD175
發布於 2025 年 7 月 5 日
ABDULLAH AlLAMRI
كل شي جميل و رائع في الفندق.
عدا المواقف اليوم للنزلاء ب ١٨٥ ريال والمشكله ان المواقف معزوله عن الفندق وضياع عشان تطلع مدخل الفندق لافيه لوحات إرشاديه ولا موظفين يبلغونك بالوضع.
وتطلع من المواقف على ساحه خارجيه للفندق أستغرب ذلك!!!
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每晚起價:SGD199
發布於 2025 年 7 月 10 日
Anonymous user 1
我很震驚,首先他們給了我們9樓的房間,房間被爛到核心(圖片將提供)。然後他們給了我們 Riyan 說的另一個裝修的房間,他很有幫助。行李花了一個小時才上來。不尋常的看到,我的一個行李被打開,鎖在行李箱裏。當我抱怨時,費薩爾先生非常有幫助,他說他會檢查ctv攝像頭。沒有和我回來,所以幾個小時後,我和夜間經理交談,他說我們看了相機,沒有人打開行李。早上當我要求查看中央電視台的鏡頭時,他們說沒有!這似乎是一個無聊的答案!所以我聯繫了Movenpick酒店,我們也在那裏住了一晚,他們仍然說從警察局得到一份報告,歡迎你看到錄像!當我們最後一張照片的行李箱被帶到uber顯示我們有多少件照片中清楚地顯示鎖在上面!然後在Movenpick我們沒有打開那個行李箱,搬到了Pullman。現在打電話給普爾曼,他們一直在引用電話,正如我向我與我交談的人解釋的那樣,如果Movenpick說在警察報告後查看 cctv 是可以的,我也可以查看你的錄像嗎!他們一直在引用電話。所以我最後向大使館報告了事件。如果這件事發生在任何人身上,到爾曼總部,並向大使館報告。我很震驚,沒有認真對待。。!請照顧好你的行李!!!!不管鎖着,亞洲員工不值得信賴
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每晚起價:SGD166
發布於 2024 年 6 月 22 日
訪客用戶
它與大樓內的其他酒店非常相似。它的不同之處在於它具有更現代主義的家具風格;而當地其他酒店則採用古老優雅的風格。
飯店提供比四點飯店更好的服務,因為房間裡有熨斗等。不過早餐比附近飯店貴一倍多,所以我沒有在Park Inn吃早餐。
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每晚起價:SGD53
發布於 2024 年 11 月 11 日
Dedek Apriono
We love this hotel so much!! Everyhing just OK.. the location..the shuttle..the people.. the housekeeping team are amazing specially guy name samin mustopha..he is great.. excellent service
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每晚起價:SGD78
發布於 2025 年 4 月 3 日
訪客用戶
酒店華乾淨,離所有服務都很近,車內四分之一小時內就遠離禁區,入口記錄需要時間,因爲需求增加,態度往往滿滿。但年輕人合作,給他們車,到一天結束時停了下來,早餐不喜歡,也沒有多樣性
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每晚起價:SGD34
發布於 2025 年 7 月 19 日
訪客用戶
我對入住期間的清潔度非常失望。入住時,我發現洗手間的肥皂在上一位客人之後就沒有換過——這在衛生標準上是不可接受的。此外,我在入住前多次嘗試使用提供的電話號碼聯絡飯店,但都聯絡不上。在最需要幫助的時候卻無法聯絡上,真是令人沮喪。酒店本身不錯,但服務確實需要改進。
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每晚起價:SGD44
發布於 2025 年 8 月 6 日
訪客用戶
住在卡比亞山酒店是非常有趣的。服務非常出色,工作人員也很專業,禮貌。食物質量和多樣性都很棒。期待在下次訪問中再次住在這家酒店。強烈推薦他......
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每晚起價:SGD149