湖上度假飯店及會議中心(Chateau on the Lake Resort Spa and Convention Center)

We loved our stay! The hotel was beautiful and we were so close to everything that we did! My daughter (she’s 4) had a blast in the pool and on the playground, and our older daughter and son-in-law and their 2yo twin boys also had a wonderful time. We’ll definitely be coming back!

Very nice property. So many amenities. And we were upgraded to a suite on the 10th floor which was so kind. We would highly recommend this property.

The Hot Tub is not a Hot Tub. Jets qont even touch the back and temp was like bath water. Sauna closes at 6pm... Really! Outside of that the stay this far is fine.

The property was nice, dated but clean. I didn’t like that I had to pay resort fees upon check out, the price per night should be the price per night. Also as a disabled individual, I had to pay $40 to park in a handicapped parking space. You shouldn’t have to pay for parking at this hotel period, disabled or not.

We stayed at this hotel about two years ago for an anniversary, and it was very nice and accommodating. However, since our last stay, this hotel has drastically changed. When we first arrived, we were greeted with a parking fee on top of the amount we were already charged for our stay. This would be understandable if we were in a larger city with limited parking. However, a very large portion of the parking lot was completely empty. Not to mention, we were already charged for “resort fees” in our booking. Then, once we pulled back our bedding at the end of the night, there was a used tissue tucked into the sheets. We were unsure if this was from hotel staff or a previous guest, but either way, you could understand our discomfort. Finally, we went to have breakfast the morning of our departure and it was almost $70 for 2 adults, 1 child, and mediocre at best. Our waitress also took a considerable amount of time between attending on us, and the breakfast area was practically empty. We feel extremely overcharged for an experience that did not reach half of our expectations from what we saw online and experienced previously, and could have been superseded in cleanliness, breakfast quality, and value at a much cheaper hotel.

The room was very outdated and needs to be renovated. The hotel needs to have a nightly rate and quit adding all those extra charges, like parking and resort fees.

The hotel was beautiful inside and out. The only thing we had any trouble with was house keeping, and that was just having to ask twice for more towels and bathroom tissue and they didn't come clean at all during our 5 night stay. Chase at the front desk was excellent for advice and tips on Branson and was very pleasant to deal with. The sweet shop was a great place to have dessert and the coffee was a must. The Breakfast buffet was super delicious as well and worth the 20$ per person (you're pretty much going to spend that somewhere else as well). We didn't try the spa because we were going so much. Overall it was a good experience here and i would go back

I thought it was terrible that we had to pay to park.It’s not like we were in NYC where parking comes at a premium.I felt like we overpaid for what services we got.

Chase at the front desk was amazing! Lattes at sweet shoppe were perfection! Both of these people saved me from leaving a terrible review. The restaurant had selective hours and almost told us to go eat elsewhere 30 minutes before they closed. They also provide no room service but state it on the website that they do. Nothing was open past 9pm and the staff could not give us complimentary bottled waters even after 9pm. Rooms didn’t scream clean. They weren’t dirty but not hotel clean. Overall, for what we were paying I wish there hours of restaurants and bars and kid stuff were open longer because you don’t get back from shows until after 9pm so all the amenities are worthless if you dont have access to them.