布蘭森山歡朋飯店的評論

Upon checkin I was put into a room next to another guest that was loud and out of control. They were repeatedly shouting expletives and banging on the walls. I notified the front desk, they attempted to call the guests room, but with no answer they did nothing. It continued on for 4 hours, which took us well past quiet hours. I went to the front desk to ask them to take care of the issue and the only employee onsite felt uncomfortable approaching the guest about their behavior. I then asked if she was unable to do anything that we just be moved to another room. It was approaching midnight and I needed rest. She found another room and told me that it would be a simple move down the hallway. There was no mention of additional cost!! I would not have moved rooms had I known there was a cost. I would have insisted the unruly guest be taken care of. This is unacceptable and will be escalated.

Quiet location. Worn furniture. Soft mattress. Not up to Hilton Standards at off season rate.

Great property. Check in staff was wonderful. Property was very nice and my go too location when visiting Branson. Do yourself a favor and stay at Branson Hills Hampton.

Checkin was quick and the staff was amazing. The beds were comfortable and the rooms were really clean especially the bathroom which is refreshing. Lots of choices at breakfast including waffles, eggs, sausage, potatoes, and oats. Really nice pool area and exercise room too.

It was a beautiful, clean property with all the necessary amenities. Staff members were very friendly.

Great place to stay! Excellent amenities, clean room, great service and breakfast! Would stay here again!

Seemed quiet and safe. Staff was super friendly! Great place to go if traveling with pets.

Location was in a Quiet area and the Breakfast was very pleasing!

The hotel is close to shopping areas and a few minutes from the highway which is a plus. However, while the main parts of the hotel are clean, the rooms need updated and deep cleaning. The bathroom is dirty, especially around the shower. The comforter was worn out, rough, and not comfortable to sleep. The blinds they have in the room do not cover the light from entering the room. The way that the beds are set up the light comes through the side of the blinds and reflects off the mirror straight into your face while your sleeping. Good luck sleeping in past sunrise. The breakfast was good. Overall I was pretty dissatisfied with the condition of the room especially for the price I had paid.

The hotel staff was very friendly when I checked in. She couldn’t find my Hilton account but worked hard to locate it when I asked. The room was spacious if a bit dark and dated. The only quibble I have is that the hotel didn’t have daily housekeeping. Maybe it was due to staffing or Covid. But that was a bit annoying.

it was a good stay with an amazing breakfast, my only complaint was the pool was down and we couldnt swim the whole time we were there which was dissapointing.

Nice hotel, value for money, friendly staff

Desk attendant on evening shift was very helpful& friendly!

Only thing didnt like was the same breakfast was available two days in a row. Should be diffetent.