薩沃伊公園飯店(Savoy Park Hotel)

On the upside, which is why I have given them a 2, the staff were friendly. That's it! Now, the biggest issue I had with this hotel were the mattresses. They are so used that they are now thin, hard, uneven and sore to sleep on. I stayed in room 1 for the first night, got hardly any sleep (also lots of cobwebs). I asked to be moved to a different room. Interesting that the receptionist showed no surprise. I was then put in room 7. The mattress was the same disgraceful state, only with a thin topper, which didn't really do much good. If you search for the lowest scoring comments, you will see lots of them mention the atrocious mattresses. I asked other guests at breakfast, and they too were extremely disappointed with the mattresses and so did not get the sleep they needed. I had dinner (once was enough) - fish and chips. On the menu it said 'handmade chips' - they weren't - they were oven chips, undercooked. The peas were microwaved to the point they were shrinking and wilting. The fish batter looked like something out of the film Alien. This was anything but restaurant quality - absolutely appalling. With regards breakfast, the food was satisfactory, nothing special, but with few guests and two staff serving, it still took over 20 minutes just to get my cereal. And I had to remind them. Ridiculous. I left the hotel a day early, I couldn't stand sleeping on that mattress anymore. How this hotel gets a 'wonderful' is beyond me. Do not recommend a stay at this hotel!

This hotel is in the perfect location for a stay in Ayr. You are close enough to the town centre that you can walk in easily but far enough out that you’re not bothered with noise. The staff are excellent, the food is great and you can park right outside.

The hotel is beautiful. Lovely older building. The staff were absolutely amazing, so friendly and nothing was too much to ask. It felt like a much more personal stay than a big chain hotel. The building is older and so the room did feel a little damp but heaters were provided and that fixed any issue. The hotel was also very accommodating to me needing gluten free items. There is also lots of parking out front and along a side road. It did get busy on Tuesday as the round table were there but I still managed to park up the side street. It's a 5 minute walk to the sea front. Ayr sea front is definitely worth a look. It's so beautiful.

It is a magnificent looking hotel from outside and inside and grand grounds. You feel like you are staying in a castle. Only one lift for entire hotel which can mean a bit of a way when checking out. Different level stairs on each floor so not ideal for the disabled or elderly

Hôtel de charme, comme on s’attend à trouver en Ecosse. Accueil très sympathique et très prévenant. La table est très bonne, avec une mention particulière pour l’afternoon tea, qui est bien agréable pour un après midi d’automne.. Un grand bravo et un grand merci.

Very pleasant, and we were looked after very well by the young man who served us all our meals and noticed our room door was not closed properly, closed it and informed us. Great customer service

可愛的酒店就在市中心後面 - 工作人員非常有禮貌並且關注我們的需求，我們真的挑不出他們的錯。 酒吧區——很漂亮，設備齊全，價格也很合理，這與其他地方不同。 房間確實有些地方顯示出它的年代，但它乾淨整潔，而且和酒吧一樣，設備齊全。 早餐是唯一失去的星星——你可以點一份全套早餐，然後得到一盤我認為有8 種食物的盤子，我不喜歡全套早餐，所以當我點培根、香腸和炒雞蛋時，我認為比例會更接近到上面，不是1 片培根，1 根小香腸和看起來像1 個雞蛋的炒雞蛋，放在一個全尺寸的橢圓形盤子上，也許如果你減小盤子的尺寸，它就不會看起來那麼不成比例- 否則很棒。 如果您想要一家設施良好的市中心飯店，我們強烈推薦 Savoy Park。

開車穿過繁忙的艾爾市中心後，我想知道這一晚的住宿實際上有多安靜。別擔心——這家優雅的愛德華時代風格的酒店坐落在一條綠樹成蔭的小街上，前面有碎石停車場，後面有寬敞的草坪花園。我的房間俯瞰著這個花園和酒吧旁邊的戶外桌子，但在溫暖的六月夜晚，這裡並不吵鬧——只有鳥鳴聲和安靜的聊天聲。房間（和浴室）本身就非常乾淨，佈置精美。酒吧和餐廳等室內裝飾延續了優雅的時代裝飾，非常適合晚餐前享用雞尾酒。晚餐菜單很有趣，第二天早上還有非常好的全套蘇格蘭早餐。工作人員都非常樂於助人、細心周到，甚至還找了一把風扇來驅散日落後異常炎熱的天氣的靜止空氣。

Fantastic, dog friendly hotel. This is a Friendly hotel with a capital F. It’s upmarket, beautiful rooms and common areas. The staff are clearly passionate about service. Would be hard to think of anywhere better to stay.