伯明翰鄰近Birmingham Magistrate Court的飯店

The room was clean and incredibly comfortable. The bathroom was a good size, and overall all necessary amenities were gratefully provided. It met most of my expectations. The receptionist, Jessica, was prompt and efficient.The overall friendliness and helpfulness of the staff was practically non-existent, aside from the few short minutes I spoke to Jessica when checking in. The hotel was so busy it was difficult to actually find and identify a member of staff. The room itself was clean, however inside and outside the lifts were filthy with empty beer cans lying outside the lift doors for two days. The reception and what I assume was a bar were constantly overcrowded with an unfortunate amount of drunkards, therefore I did not dine there. I do believe that breakfast should be included in one's stay. The Bullring and Grand Central Moor St is about a 15-20 walk from the hotel. I did not feel very safe in and around this hotel.

在trip預訂的第三個酒店，唯一一個沒折騰就入住的酒店。新街車站走15分鐘到達，需要經地下通道過主幹道。第二天才發現馬路對麪就是中國城，但周邊比較荒，去便利店得有幾分鐘。怕房間小，訂的雙床房，以便扔背包，結果給了間無障礙房，超大，衹是衛生間台盆是適應輪椅高度的，各個角落都是報警器，有些難受。

第一次住在這家酒店,所以不確定該怎麼想,但是房間是如此舒適和乾淨。前台工作人員內利非常樂於助人,很快爲我們辦理了入住手續,並回答了我們所有的問題。入住時帶着微笑迎接真是太好了。房間在小的一邊,但佈局很好,充分利用了空間。浴室很乾淨,爲旅行的人提供洗髮水、沐浴露等。幸運的是,房間有空調,非常適合這些炎熱的夏季夜晚。絕對推薦,價格優惠!

房間還算乾淨，早餐的餐廳有些擠，前台也不錯，有人中方員工，便於溝通。但住房的經歷很不好，讓人氣憤的是凌晨二點，消防報警，所有人緊急下樓，等到四點才能上樓。事後才知道有人無所事事，故意按的消防按鍵，導致很多人光腳在地上站了兩多小時。酒店管理上還是有問題。

好的地方： 1. 有廚房、微波爐、冰箱、煑食工具、咖啡機、洗碗機 2. 房間有大床 3. 客廳有梳化床 4. 可以4人住，適合家庭 5. 花灑水壓非常大 不好的地方： 1. 房間清潔要另外收費，£20一次 2. 寄存行李要另外收費 3. 11:00就要退房 4. Late checkout 要額外收費 5. 沒有提供油、鹽，我們只住三天，卻要在超市買一大瓶油和鹽，用不完非常浪費！ 6. 毛巾不會更換 7. 酒店網站自稱訂房價格保證最低，但其實是比其他網站都貴！建議用Trip.com訂比較平宜 8. 酒店每天的價格高低起伏很大，若連續訂多天反而更貴！一天一天續訂比較便宜，但麻煩！

在酒店工作時住在這裏。 我的酒吧裏的食物有問題，一個叫Scott的工作人員意識到了這一點，並立即通過為我提供一些替代食物解決了這個問題，我不能接受，因為我不得不重新上班，但是他超越了之後，找出我在哪個房間工作，並確保我的辦公桌上收到了新鮮的熱食替代品！ 他不必這樣做，我住在許多酒店，而且我保證通常我的失望都會被忽略。 我在這裏與員工的整體經歷非常積極。我們在這裏工作的每個人都很樂於助人，彬彬有禮，總是麪帶微笑！我衹想感謝這裏所有的員工都是可愛的人。大讚，謝謝！ ！ ！ ！

We booked this hotel last minute after having to make changes to our trip to the NEC. Not fancying a glamping pod, we booked a room and were allocated the honeymoon suite. The hotel was very clean throughout and you could smell the cleaning products as soon as you walked in, indicating the cleaners had been in doing a thorough job. Staff were lovely and friendly and let us check in an hour early as the room was ready when we arrived at 2pm. Free parking is provided and I could see my car from the window of our room. The location is good and site was nice and quiet, despite having an events centre next door. There isn’t much within walking distance however there’s a bar and restaurant on site to cater for your needs. There’s also free wifi however our mobile signals were absolutely fine so we had no reason to make use of it on this occasion. Jacuzzi in the room was a nice touch and big enough to fit two people in. Was delighted to find out that a complimentary breakfast was included the following morning, and not too early either, starting at 9am. Sunday check out at 11am was ideal without us having to rush. As pleasant as the hotel is, it needs a fair bit of work. It’s very dated and tired looking. It’s creaky and old and is in need of a bit of a restoration, more than just a lick of paint here and there. The walls are paper thin, as I was lying in bed I could hear the person in the next room using the toilet - I won’t get graphic but let me just say I could hear everything as though I was in the room with them. One of the windows in our room wouldn’t shut at all, which wasn’t a massive issue as the weather wasn’t too bad, but during colder months this would’ve been impossible to sleep through. The old wooden frames were warped and you couldn’t even put it on the latch as the metal lever had snapped. There was no hot water for the shower so we were forced to take a cool shower. Not the end of the world but a bit inconvenient. My wife also pointed out that there was nowhere for her to get ready and do her makeup. The room is more than big enough to fit a dressing table in and this would’ve saved her sitting on the floor in front of the mirror to do her hair and makeup. It’s also pricey compared to local competitors. Breakfast was okay but lacking a few basics - no hash brown or black pudding. It would also benefit from a variety of options such as fresh fruit and yogurt. On the whole it was a nice experience but I’d only stay here again if I couldn’t get in anywhere else OR if it was modernised and updated throughout.

首先,我通常住在鄉村酒店,但決定試試這家。這家酒店作爲空調,鄉村酒店沒有。位置很棒就在M5旁邊,一切都很容易到達我訂了雙牀房,牀很舒服,就像你想象的那樣,有美居酒店。房間裝修得高標準,有你需要的一切舒適。唯一可能影響一些人住宿的消極因素是浴室,它有一個混合淋浴器,所以水的壓力非常弱。我確實和接待處說過,他告訴我,不久的將來,這將改變。早餐很好吃,如果你想吃荷包蛋,他們很高興。這是我在中土探親時住宿的地方。在接待處大聲喊到Gerry,她竭盡全力確保你住得最好,她是一個超級巨星!在特權房間裏,你可以得到一個迷你冰箱和瓶裝水/果汁,還有一個現代化的淋浴,而不是一個混合水龍頭淋浴

很乾淨舒適。所有工作人員都很友好和樂於助人。位置好(但衛星導航很難找到)。很棒的早餐。

Hotel was loverly and clean loverly staff my two children wanted to stay for longer food was good and swimming pool was clean. Would stay again