凱藝套房飯店(Quality Inn & Suites)

No elevator

We chose a room that was smaller and less $$$. This wing of the hotel was older and was in need of some improvements. There was a gap between the entry door and the floor. We just but a bath towel in the gap, no more breeze blowing in. The cabinet that covered the mini fridge was in bad shape also. We've been here many times in the past 6 years and the rooms are always clean and stocked. The staff are always friendly and helpful. Breakfast buffet was almost worth eating.

All staff members seemed very friendly. Had a minor problem with the television in our room they replaced it very quickly. Was able to park my car right outside the hotel room door loading and unloading was very convenient overall very happy with my stay.

While the area around the property was not unsafe, it offered very little in terms of service It was a clean property and staff were very friendly

The property was clean and the people very friendly! The only thing I wish it had was card readers on the main building doors to the rooms.

Everything was good except for the breakfast. Eggs were setting in water as was the sausage. Kinda made breakfast nasty. I ended up having a couple muffins and bagel with sour cream.

I should know better than to book the cheapest room in town. Expedia’s 8 rating talked me into it. Unfortunately, this ended up being a property that is more of a “weekly rates” location rather than a clean, comfortable overnight. People clearly live here long-term, so it gives off a run-down vibe just because of that. Also, rooms open to outdoor corridors. Super low budget fixtures and furnishings. The bed was advertised as 1 queen but was definitely only a double—though clean and comfortable. Fridge was not operational, shower didn’t regulate temp and only 6 of the 30 holes in the shower head sprayed water. Pros: walkable to FSU hockey arena, front desk staff was very friendly and efficient. Would not stay here again, nor recommend it to others.

Great stay. Everything was good. The only downside was that our room was way on the other side of the hotel.

Very friendly staff - had a small issue with our room and they didn't hesitate to move us as not to inconvenience us