柏林Flohmarkt im Mauerpark附近住宿

This hotel is fantastic. Excellent facilities well equipped rooms and helpful friendly staff. We arrived for a 3 night break as part of our honeymoon, they left some chocolates and a handwritten card to congratulate us. They also left us two free pool passes as a lovely gesture. The rooms are spacious and clean, the breakfast was lovely although perhaps a little pricey. They offer either a free swim pass or drink if you decide not to have your room cleaned to encourage sustainability which again was a nice touch. After a day of sightseeing in Berlin we enjoyed our free drink in the cosy bar. We had a loft room which had a downstairs part and a separate room upstairs where we slept. The beds were also very comfortable. We would definitely return.

這是我們第三次在柏林,我們在Zarenhof酒店住了3晚,本來應該住4晚,但要提前一天離開,酒店沒有在我們早些時候離開的那天晚上收費,所以非常感謝酒店。酒店位於Prenzlauer Berg,就在地鐵/U-bahn旁邊。(U2)區域安全,真的很舒適,你離毛爾公園步行即可到達,說起毛爾公園,儘量週日去,不會後悔的。入住和結賬很快,我們住了兩個大人和兩個孩子在308房間,寬敞的房間,有一個小廚房和冰箱。房間很乾淨,我們有一個陽台,早上和晚上都很好。早餐很好,有冷暖的食物和飲料的精選。但是早餐的工作人員。哇,我沒有看到他們中的一個微笑。沒有友好的歡迎或任何東西。他們真的應該放鬆一點。Wi-Fi是免費的,連接很好。您可以使用附近的停車場,大約15歐元/晚。我們享受了我們的住宿,並毫不猶豫地再次入住Zarenhof Hotel。

The hotel is well located, just a 2 min. walk to the Wall Memorial and close to other landmarks. Our rooms were confortable and clean enough. Mattresses are firm. All in all, a good value for your money IF you're not dependable on Wifi, as we were. Wifi was non-existent during our 48 hr. stay, except at 3 AM. Their net has no password, so probably the whole neighbourhood uses it. It was impossible to connect when we most needed it! We complained, but to no avail. This is an unacceptable detail for the rate we paid.

離柏林電視塔大概1.5km，看到電視塔就能找到酒店，亞歷山大廣場火車站大概1km。經濟快捷型酒店，酒店樓下附近沒怎麼逛感覺也沒什麼店基本都是酒店，都去一公裡外的亞歷山大廣場附近了。房間不大，吃了大概五百米遠的一家巴伐利亞啤酒屋，生意很好

內部相當不錯,絕對值得4星級。 我預訂了一個不可退款的單人間,住了兩晚,很乾淨。所有需要的東西都在那裏。 我不得不承認兩個缺陷: 1、前台友好小姐從系統獲取信息錯誤,所以我不得不在現場支付第二次(預付在trip.com)。 謝天謝地,夜班經理想出了辦法,把錢退給了我,然後才訂好。 2.我之所以選擇這家酒店,僅僅是因爲早上有大型游泳池游泳。不幸的是,友好的女士(第一次聯繫人)告訴我,到達當天游泳池關閉,但我可以免費使用溫泉。它應該在第二天開放,所以我可以做我的早晨游泳。 第二天早上在溫泉他們告訴我,游泳池今天仍然因爲維護原因不會開放。 這兩個話題都花了我將近一個小時,浪費客戶時間是沒有的...

地理位置優越，方便遊覽市中心，距酒店 3 分鐘路程的地鐵站。工作人員非常友好，清潔度很好，唯一的缺陷是房間很小。總體來說多於正面評價。

剛剛在這家酒店住了五晚,體驗很好。工作人員對週邊地區和柏林都非常瞭解。我的房間很棒,早餐也很棒。行政酒廊儲備充足,工作人員樂於助人。強烈推薦這家位於市中心的酒店,供您下次訪問。

I loved this hotel at first sight ! BIg and clean rooms with a fantastic breakfast ! i missed sauna but friends of mine confirm me that they spend there a great time ! Be there during an event has been really pleasant ! Well served with taxi due to far distance from city center.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.