柏林設有 Spa 的飯店

酒店設施是不錯，但是有一點不滿意，很不滿意。因為我們到達的飛機是22點55分降落，估計入住要第二天凌晨了，怕酒店不留房，刷到有人住德國酒店過了0點不給留房。特地在上海打了越洋網絡電話給前台，告知這種情況要求留房，得到的反饋是知道了，凌晨會留人辦理入住。還是不放心，又和攜程客服溝通，讓他們再次聯繫酒店，攜程客服回覆已為我們辦理預入住。想着雙保險了吧。凌晨到後，前台告知我們衹有一間房，我訂了兩間兩晚，可以安排我們第一晚入住酒店附近的酒店，第二天再住過來。我之前看過，環境差不少，而且我們一家三口住兩晚，不想第二天再退房再入住這裏。堅決説不，後面還有亞洲面孔辦理入住，不可能一間房都沒有，後來給了我們尾房，德國酒店服務也太不靠譜了吧，生氣。

I stayed at the nhow Hotel Berlin with friends for 6 nights around New Year's. While there were some positive aspects, overall, the experience felt quite inconsistent for a 4-star hotel. The positives: - The room was clean, and the beds were comfortable. - Soundproofing between the rooms was good. - The staff was very friendly and welcoming. However, there were numerous issues that detracted from the experience: - Reservation Mix-Up: I had specifically requested two single beds instead of a double bed, but this was not reflected in the room assignment upon arrival. - Missing Amenities: Basic items in a hotel like bathrobes and slippers were missing from the room, and we were told to order them via room service. Unfortunately, the app didn’t work, and no one at the reception answered the phone despite multiple attempts on different days. - Light and Noise Issues: While the rooms were soundproofed well from other rooms, we could hear everything happening in the hallway. Additionally, there was a gap under the door, letting light from the corridor into the room at night, which made it impossible to have complete darkness. - Wellness Area: The wellness area was underwhelming. There was no jacuzzi, only a sauna and a hammam, and the hammam was out of service. The gym locker room lights stopped working after a certain time, and towels were unavailable later in the day. - Misleading Information: A brochure in the room mentioned that phone chargers were available via room service. However, we were told at the reception that these were no longer provided for free and had to be purchased for €20. While the hotel wasn’t bad overall, these recurring small issues added up and left us feeling that the service didn’t meet the expectations for a 4-star establishment. It’s a shame because we did enjoy our stay to some extent, but the lack of attention to detail was disappointing. If I return to Berlin, I won’t rule out staying here again, but I’ll definitely check other options first.

公寓式酒店設有洗衣機和一室廚房以及大冰箱。 有游泳池和桑拿,這對家庭來說是很好的。 早餐高於平均水平。

首先，酒店位置不臨正街，所以比較安靜；酒店距離地鐵口步行3-5分鐘，去哪裡都方便。到機場、火車站均大約20-30分鐘車程；酒店附近3分鐘路程有lidl超市，週日也開門。 其次，房間每天會清掃。房間裏送的一瓶礦泉水，每天空瓶後，隔日打掃時會再送一瓶。房間也有熱水壺；房間垃圾桶都有套垃圾袋，這個在德國酒店很少見； 酒店大廳電梯間的門口有飲用水和氣泡水、還有蘋果梨子供住店客户自由取用；早餐種類豐富多樣。

服務非常好，酒店很豪華，房間整潔乾淨👍，所有細節處理的非常到位，steakhouse和cafe也是美味，早餐更不用説👍

房間很乾凈，門口服務男士主動幫扔垃圾態度很好，前台保潔客服都不錯，很棒，但是有一點需要交200歐按金，離店7至14個工作日退還，城市税從中扣，我的按金希望儘快退回，謝謝

優秀的服務理念，非常乾淨，非常舒適的房間，儘管臨街卻非常安靜，通風非常好，浴室非常乾淨，房間裡的拖鞋隨時免費提供，房間裡有免費的咖啡和茶，用完後你可以要求更多，酒店位於柏林市中心，我可以說從酒店步行即可到達任何地方，我們根本沒有使用公共交通，我們只在去波茨坦的時候使用過，除此之外，從酒店步行即可到達柏林的所有景點，只有克羅伊茨貝格有點遠，但我們步行前往，這是我們非常喜歡的一家酒店，如果您不需要客房服務，如果您在門上掛一張寫著“我不需要客房服務”的卡片，您可以在晚上免費從酒吧享用一杯飲料。

昨天晚上住了一宿intercontinental才發現總住的這家dorint有多好！ 那邊工作人員相當不專業！ Dorint地理位置好樓下就是Go Asia和Vapiano並且接待的員工相當熱情專業！屋子也寬敞明亮許多！！以後來柏林衹住這家dorint！！！

這家酒店位置不錯， 雖然不是在柏林的最中心， 但是坐公共交通非常容易到達。 而且酒店旁邊那一座非常大的綜合商業體， 裏面吃喝玩樂各種都有，而且直接連接着多個公共交通站點， 對遊客來説，簡直是太方便了。 酒店非常棒，是一個四星酒店，設施非常新，而且現代， 可以説性價比非常高。 我覺得他如果長期維持現在這個價格的話，是一家非常值得推薦的酒店！

就價格而言，Homaris WestSide 飯店其實相當不錯。可惜的是，我們入住其中一間套房期間，有些設施出現了故障。 缺點： - 兩間客房的電視訊號都很差，甚至沒有訊號。 - 帶沙發床的“起居室”的遮光窗簾軌道損壞，而且只是用膠帶勉強修補了一下。結果，窗簾幾乎每次拉到一邊都會滑出軌道，如果晚上想要完全遮光，就得費勁地用長凳把它重新裝回去。 - 臥室裡有一盞床頭燈壞了。 - 馬桶漏水，從馬桶下方和前方的磁磚縫隙裡的水垢來看，似乎已經漏水很久了。 優點： - 自助早餐物超所值。 - 雙人床和沙發床都很舒適。