柏林柏林東站附近住宿

It's a bit weird for me to visit a hotel and not once to speak to a worker there. But that's not a ”complaint” - just an observation that this hotel is very modern technologically. Checked in through the app, ”key access” was via the app and Bluetooth and even room service can be summoned (or not) via the app. Very comfortable room. Mostly quiet (with little noise from the main road) and got a good night's sleep. Very clean throughout. Cafe/bar adjacent, vending machines in reception. Great location for the Uber Arena (my purpose for visiting Berlin) and right opposite the Train Station. Very good value too.

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This B&B Hotel (like most in the chain) is basic and simple but ticks all the usual boxes. It’s in a central location, only about a 20 minute walk from the main station. My room was small but clean and staff were helpful and friendly. Only slight negatives were the average breakfast (I’ve had better at B&B hotels) and their €15 charge if you want to check in early. This is poor. Otherwise, a good value Berlin hotel.

Stayed here while visiting our daughter, it is literally a couple of steps from a U Bahn station so could not be more convenient. The staff were very helpful and professional, with a 24 hour reception. You have a code to enter your room which is great so no keys or cards to lose! Our room was spotless and there were nice quality sheets on the bed. The room was very warm which was great as it was -6 C outside but we were also able to open the window for fresh air which we loved as a lot of hotels do not allow this.We didn't eat breakfast so cannot comment on this but there are snacks and drinks available to buy in the reception if you need them. Will definitely stay again when we visit.

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.

這家酒店有5個房型,我訂的是行政公寓,如果第二頂級房型的話。我是單人旅行,但是喜歡房間佈局和額外的空間。我入住了30/03/223晚,被分配了107房間。一打開門,我立刻覺得它與我爲行政公寓看到的圖片完全不同,它足夠大,但只是不是我預期的。廚房區被一個百葉窗鎖在上面,我覺得很奇怪。我剛剛在房間裏待了5分鐘,就出去探索了。我向接待處詢問廚房是否有人找,他們問我是否想把它解鎖,是的,這就是我預訂了那種房型的原因,冰箱隔間用來放冰塊和冷飲。我大約5個小時後回來,廚房確實沒有鎖。我正要去洗澡,找了應該在房間裏的浴袍和拖鞋,但是什麼也沒有。就是在這個時候,我確信這不是我預訂的房型。我檢查了手機,看規格說明,確定我被給了錯誤的房型。我去接待處詢問並和值班經理交談,他打印了2頁來顯示行政公寓和公寓(最高房型)之間的區別,儘管相同的圖片被用來宣傳這兩種房型,有一些不同,他說我的房間比酒店大多數房間都大。我仍然不確定,但接受了他說的話,我收集了浴袍和拖鞋,他們還沒有在房間的原因是持續的Covid限制。我仍然覺得我處於房間房型中,它很大,但很多房間被溼房間佔了,這適合輪椅用戶,這使房間成爲一個笨拙的空間,有很多死空間。結果,我的航班取消了,最後只住了2晚,所以沒有進一步追求。回家後,我檢查了網站上的房間規格,107房間不符合廣告中的規格或儘快在圖片中。兩個主要原因。1)行政公寓有沙發/沙發牀,最多可睡3人,107房間沒有沙發/沙發牀,這個房間最多只能睡2人。2)行政公寓有獨立的座位區,有桌子和椅子,您可以坐在那裏吃東西,圖片上也清楚顯示,這個不是107號房,唯一一個座位是桌子旁的一把椅子和另一把椅子,我覺得107號房是適合輪椅使用者的高級房,但是由於我是單獨旅行者,所以不需要睡覺的能力,所以被給了我。我希望沙發/沙發牀可以坐起來放鬆,這就是爲什麼我預訂了一個房間,裏面有這個。我只是寫這個評論,因爲3封電子郵件沒有回覆,一個到novum hotel 10/04/22,兩個直接到酒店12/04/22和20/04/22。我確實注意到酒店在這裏對一些評論做出迴應,所以也許你可以像我一樣給我回信

I loved this hotel at first sight ! BIg and clean rooms with a fantastic breakfast ! i missed sauna but friends of mine confirm me that they spend there a great time ! Be there during an event has been really pleasant ! Well served with taxi due to far distance from city center.

整體房間舒適，乾淨，整齊。reception員工友善有禮。但房間除毛巾外，並沒有提供其他物品，需自備。非常鄰近火車站，性價比高。

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.

環境設施都沒得説，離機場很近，最方便的出行方式是打uber或者bolt，價格在十歐以內，哪個軟件便宜用哪個。公交就算了，時間很不準，再就是去市區不是方便。送了免費的雞尾酒，附近沒什麼吃的，除了酒店吃（選擇極少），唯一選擇是附近的一家意大利披薩，味道不錯