貝爾格萊德第九廣場飯店

貝爾格萊德第九廣場飯店的評論

貝爾格萊德第九廣場飯店

Studentski trg 9, 11000 貝爾格萊德, 塞爾維亞查看飯店詳情
貝爾格萊德第九廣場飯店
貝爾格萊德第九廣場飯店貝爾格萊德第九廣場飯店貝爾格萊德第九廣場飯店
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1晚

貝爾格萊德第九廣場飯店的真實房客評論

9.2/10
滿意
58 則評論
驗證過的評論
位置9.2
設施9.2
服務9.2
衛生程度9.2
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所有評論(58)
好評(35)
附有照片/影片的評論(6)
負評(7)
訪客用戶
高級特大床房 禁菸
入住於 2023 年 7 月
與好友旅遊
22 則評論
9.5/10
極佳
發布於 2023 年 8 月 31 日
服務非常好 當地最貴酒店了 比較袖珍 在市中心 缺點是早餐都是現做要等很久
匿名用戶
高級特大床房 禁菸
入住於 2023 年 9 月
家庭出遊
9 則評論
8.0/10
很好
發布於 2023 年 11 月 30 日
我覺得不是很值這個價格,就衹是離市中心很近而已。
ratkoDj
入住於 2025 年 3 月
與好友旅遊
10.0/10
超棒
發布於 2025 年 4 月 5 日
Magnifique hôtel, extrêmement bien situé, à quelques pas de la rue piétonne Knez Mihailova. Le personnel est d’une grande gentilesse et se montre très disponible, y compris pour conseiller et réserver quelques restaurants et activités. La piscine et le spa valent le détour. Le restaurant japonais de l’hôtel est excellent. Bref, je recommande vivement, vous ne serez pas déçus!
翻譯
住宿方回覆: Dear Mr. Djakovic, Thank you so much for your kind words and wonderful feedback! We are truly delighted to hear that you enjoyed your stay with us, especially our central location, spa facilities, and our Japanese restaurant. It was our pleasure to assist you with recommendations and reservations during your visit. As Concierge, it’s always my goal to ensure our guests experience the very best that Belgrade has to offer. We hope to have the pleasure of welcoming you back soon. Should you need anything for your next stay, please don’t hesitate to reach out. Warm regards, Petar Dogdibegović Concierge
Ilenia M
入住於 2025 年 1 月
與好友旅遊
10.0/10
超棒
發布於 2025 年 2 月 1 日
Eccezionale! Personale molto gentile e disponibile. Il ragazzo del ceck preparato e gentilissimo! Difficilmente ho trovato del personale così preparato e gentile. Camere molto belle e spaziose. Hotel molto bello e curato nei dettagli, Colazione curata e ottima qualità della materia prima. Servizio veloce. Anche aperitivo servito con cura e ottimi snack. Ci torneremo
翻譯
住宿方回覆: Dear ginevra2011, Thank you for your kind words. We’re thrilled to hear you had such a positive experience with us! It’s wonderful that our team, the spacious rooms, and the quality of breakfast and aperitifs made your stay memorable. We’re grateful for your recognition of the attention to detail we strive for. We can’t wait to welcome you back soon. Please feel free to reach out if there’s anything we can assist with for your next visit! Warm regards, Petar Dogdibegović Concierge
訪客用戶
入住於 2024 年 12 月
其他
4.0/10
發布於 2025 年 1 月 2 日
Personale di sala ristorante maleducato , assolutamente non professionale, con il suo atteggiamento rende sgradevole la permanenza per colazione o cena, indegno per un Hotel 5 stelle nel pieno centro di Belgrado,. Le camere belle ma pur essendo le nostre camere 'non fumatori' sono costantemente impregnate dal fastidioso odore di fumo proveniente dalle altre stanze e dal corridodio. Per questo motivo siamo stati costretti a stare con le finestre costantemente aperte durante la nostra permanenza, pur essendo pieno inverno. Esperienza da non ripetere.
翻譯
訪客用戶
入住於 2024 年 10 月
其他
2.0/10
發布於 2024 年 11 月 12 日
Dear Sirs, We recently stayed at this hotel, expecting a luxury experience given it’s listed as a member of Leading Hotels of the World and the steep price tag of €1,000 per night. We rented two rooms – one for ourselves and one for our granddaughter – expecting a high level of comfort and quality. Unfortunately, the experience was far from five-star. To our shock, we found a bed bug right in the bed, under the bed sheet – we felt it ourselves. When we reported this issue to management, their response was highly disappointing: they offered only a 50% discount on one night’s stay. It felt as though they were indifferent to both guest satisfaction and basic cleanliness standards. Additionally, the hotel claims the tap water is drinkable, yet it came out muddy – a troubling sign for a supposedly luxury hotel. We were also surprised to find no free bottled water provided in the room, despite the high price. In conclusion, this hotel does not deserve its five-star rating or its place in the Leading Hotels of the World. I would strongly recommend that travelers looking for a true luxury experience consider other options. Regards Sergey
翻譯
Kokoswinsta S
入住於 2024 年 10 月
商務出差
10.0/10
超棒
發布於 2024 年 11 月 18 日
Merci beaucoup pour l’accueil tout était impeccable vraiment on a adoré cet hôtel et surtout le Concierge Petar nous avons aidé! Merci encore pour toute l’équipe ! On a passé un magnifique séjour Belgrade très belle ville! Beaucoup de choses à faire
翻譯
住宿方回覆: Dear Kokoswinsta S, Thank you for your kind words. We are thrilled to hear that you had an impeccable stay and enjoyed our hotel. We are especially pleased that Petar, our concierge, was able to assist you. Your feedback is greatly appreciated, and we’ll be sure to share it with our team. We look forward to welcoming you back to Square Nine Belgrade and hope you enjoyed your time in our beautiful city. Warm regards,
A P
入住於 2024 年 8 月
夫妻/情侶出遊
10.0/10
超棒
發布於 2024 年 9 月 13 日
This is a superb hotel - an oasis of calm in a noisy and bustling city. The staff are great and the whole vibe is first class. Everybody and everything works well. It is well located between Kalmedgan castle and the main thoroughfares. We eat at the Japanese restaurant on the top floor and had a lovely meal.
翻譯
住宿方回覆: Dear A P, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed the peaceful atmosphere at Square Nine and that our team contributed to making your stay memorable. We’re glad you appreciated our prime location and had a lovely meal at our Ebisu restaurant. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Belgrade. Warm regards, Nikola Spajić Head Concierge
abi08923
入住於 2024 年 5 月
獨自出遊
4.0/10
發布於 2024 年 6 月 25 日
Cannot beat the property location which is very convenient. Spa is also quite nice which I enjoyed. Staff attitude and customer care was however a massive let down especially at the front desk and cafe downstairs (Japanese, on roof top, staff were much better). I had a simple request for a quiet room which they failed to fulfill and that keep my stay uncomfortable throughout 4 days of my stay because of road noise. Eventually it was not the room but how the hotel senior staff dealt with the request ensured I had to write this review. I understand that hotel was busy and it is a small property so there were not many room choices but the fact that even the senior most people at hotel did not make any effort to solve or at least gave the impression they cared about guest's inconvenience is amazing. I noticed several check-ins and check outs during my stay but clearly no one was bothered to try and offer a solution. Only option given was a room downgrade. Absolute genius! Hotel concierge was on a one week leave and clearly front office were not as equipped nor as knowledgeable, something not becoming of a 5 star property. Maybe a cost cutting drive. It seems as if client apathy starts from the top and consistently practiced across the hotel except a couple of staff that I would specifically look out for restaurant choices or other asks as they spoke with a smile and care, something rare at Square Nine. I won't return to this hotel for how they made me feel; as if I was being done a favor for allowing me to stay there.
翻譯
住宿方回覆: Thank you for sharing your feedback with us. We appreciate your positive comments regarding our Hotel convenient location and enjoyable SPA facilities. We regret that you were disappointed with the service provided by our staff. Please accept our apologies for not fulfilling your request for a quiet room, which impacted your comfort during your stay. It's important to note that room type you booked, including higher category ones, face the street, while lower category rooms facing the courtyard tend to be quieter. This was explained during check-in. Nevertheless, we understand the importance of a peaceful environment and arranged a suite on a high floor to minimize any potential noise disturbances. We apologize for the unavailability of our concierge during your stay. Rest assured, all our reception staff have undergone comprehensive concierge training to handle guest requests and ensure maximum satisfaction. Your feedback is valuable to us as we continually strive to improve our services. We hope for the opportunity to welcome you back in the future. Best regards
mhess2017
入住於 2024 年 5 月
與好友旅遊
4.0/10
發布於 2024 年 6 月 10 日
5 Sterne?? Baulich gesehen, mag die Kategorie gerechtfertigt sein. Allerdings erwarte ich in dieser Kategorie auch freundliches, aufmerksames Personal. Und ob es gerechtfertigt ist, dass das Hotel für einen Shuttle zu einer wenige km entfernten Location (ca. 10 Min. Fahrzeit) 120€ berechnet und einem sogar die Reinigung eines Hemdes berechnet, über das einer dieser unfassbar aufmerksamen Kellner einen Cocktail geschüttet hat, darf man kritisch sehen. Preis/Leistung steht hier in keiner Relation.
翻譯
住宿方回覆: Lieber mhess2017, Vielen Dank, dass Sie Ihr Feedback mit uns teilen. Wir schätzen Ihre Kommentare sehr. In Bezug auf unseren Shuttle-Service bemühen wir uns um Transparenz bei unserer Preisgestaltung, die deutlich angezeigt wird. Darüber hinaus haben Gäste die Möglichkeit, Taxidienste zu nutzen, die Zahlungen bar oder mit Karte akzeptieren. Im Zusammenhang mit dem Vorfall des verschütteten Getränks wurde unser Kellner versehentlich von einem Gast gestoßen. Wir haben umgehend Verantwortung übernommen und das Hemd auf Kosten des Hotels gereinigt. Wir schätzen Ihr Feedback und hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen
訪客用戶
入住於 2023 年 12 月
其他
4.0/10
發布於 2024 年 1 月 31 日
首先,貝爾格萊德或巴爾幹地區沒有五星級飯店,週日早午餐的價格誇張到每人 90 歐元,食物很平庸,農家食品,一杯便宜的普羅塞克,水,不包括咖啡。服務低於下降。由可疑的黑山人擁有,他們的首都來源不明,但在一個正式宣布由黑手黨統治的州很容易猜測。鋼琴聲讓我留下來,幾乎沒有去過餐廳,只有幾張有客人的桌子。未放入冰箱的甜點會融化且無味。沒有沙漠勺子。以火腿為主的葷菜,也要在高溫下放置2小時以上,也是細菌開始滋生的時間。很少有菜不能吃——太鹹了。白菜煮過頭了。被一些小事困擾,而總經理卻沒有採取任何行動,顯示他缺乏能力。他的主要經歷是在倫敦幾家領先的酒店擔任服務員,並參加學習交流計畫。這個地方的日子已經結束了,尤其是自從幾年前備受讚譽的德國出生的廚師離開以來。
原文以 Google 翻譯
訪客用戶
入住於 2023 年 7 月
其他
10.0/10
超棒
發布於 2023 年 7 月 31 日
最好的住宿地點,是商務或休閒。飯店獨特而宜人,擁有令人驚嘆且樂於助人的員工以及最漂亮、最特別的大廳。設施非常乾淨,包括所有區域…房間、水療中心、大廳、餐廳。他們的床單有最好聞的味道。 :) 這家旅館的一切都做得很有品味和品質。總是期待著回來。
原文以 Google 翻譯
住宿方回覆: 尊敬的“Jelenakov”, 感謝您對我們酒店的精彩評論!我們很高興聽到您發現我們的飯店是最佳的住宿地點,無論是商務還是休閒。我們很高興您發現我們的酒店獨特且令人愉快,我們很高興您喜歡我們出色且樂於助人的員工。提供卓越的服務是我們的首要任務之一,得知我們的團隊為您的住宿留下了積極的印象,我們感到非常溫暖。大廳確實是我們最特別的區域之一,我們很高興您欣賞它的魅力。我們位於貝爾格萊德市中心,旨在為客人提供前往城市所有景點和便利設施的便捷通道。感謝您認可我們為確保酒店的一切都以高品味和高品質所做的努力。您的滿意是我們最終的回報,我們將繼續秉承我們的標準,讓您的每次訪問都令人難忘。我們已經熱忱歡迎您回到我們的酒店。如果將來有任何我們可以為您提供幫助的地方,請隨時與我們聯繫。謹致問候 Nemanja Vignjevic 客戶關係經理 貝爾格萊德第九廣場飯店 guestrelations@squarenine.rs +381 60 0322 441
Nicoladamilano
入住於 2023 年 11 月
商務出差
10.0/10
超棒
發布於 2023 年 12 月 9 日
我從12月6日到8日住在這家飯店。一個童話!絕對是貝爾格萊德最好的酒店,也是我去過的最好的五星級酒店之一!飯店、大廳酒吧和餐廳的工作人員絕對完美!友善而專業,總是面帶微笑。這家旅館將永遠是我在貝爾格萊德的家,謝謝大家。
原文以 Google 翻譯
Ed L
入住於 2023 年 10 月
夫妻/情侶出遊
10.0/10
超棒
發布於 2023 年 11 月 5 日
我們第一次造訪貝爾格萊德。我們很高興住在九號廣場。大廳、客房和餐廳的裝潢令人驚嘆。我們立即感到輕鬆。第一天下午下雨了,所以我們去了水療中心,這是一個很棒的決定!我們每天晚上在大廳酒吧享用了幾杯雞尾酒 - 我們的女服務員非常有效率和友好。早餐很好吃。飯店地理位置優越,是遊覽這座城市的絕佳地點。我們希望有機會再次入住。
原文以 Google 翻譯
訪客用戶
入住於 2023 年 7 月
其他
10.0/10
超棒
發布於 2023 年 8 月 15 日
這是我和我妻子享受的最好的酒店住宿之一。對細節的關注令人印象深刻。住宿條件非常好,有高級衛浴產品。飯店的餐廳非常出色,最棒的是所有員工都知識淵博且彬彬有禮。我們搭乘下午早些時候的航班,工作人員為我們準備了美味的三明治,讓我們在起飛前在機場吃。
原文以 Google 翻譯
住宿方回覆: 尊敬的“444srdjanj”, 感謝您花時間分享您在貝爾格萊德九號廣場酒店的美好體驗。我們很高興聽到您和您的妻子在我們這裡度過了愉快的時光。我們的團隊非常自豪能夠提供卓越的服務,並確保每個細節都得到照顧,為我們的客人創造難忘的體驗。感謝您對我們員工的知識和禮貌的讚揚。提供一流的服務是我們的首要任務,得知我們的團隊超越了您的期望,我們感到非常欣慰。我們很高興為您在機場準備美味的三明治來滿足您下午早些時候的航班需求。再次感謝您選擇九號廣場飯店並分享您的正面回饋。每當您前往貝爾格萊德旅行時,我們期待您再次光臨,享受一次非凡的住宿體驗。謹致問候 Nemanja Vignjevic 客戶關係經理 貝爾格萊德第九廣場飯店 guestrelations@squarenine.rs +381 60 0322 441