The hotel's location and cleanliness were excellent. The rooms were very large. The staff were helpful and friendly. We didn't have breakfast, so I can't comment on that, but a hotel this nice definitely has a good breakfast. If I were to go back, I would definitely stay at this hotel again. It's about a six-minute walk to the center. I look forward to returning. The only thing I didn't like was that we specifically requested a quiet location, away from the elevator. However, they had assigned it directly across from the staff room, and almost every 10 minutes, someone would come in and out, and the door would slam, which started early in the morning. That was the only downside. A hotel I can definitely recommend. Best regards.
翻譯
住宿方回覆: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
Zoe_cc
城市雙人床房
入住於 2025 年 6 月
商務出差
2 則評論
9.5/10
極佳
發布於 2025 年 8 月 22 日
The hotel's location is fantastic for exploring the city, and the staff we interacted with were generally friendly.
The breakfast was a definite highlight – a wide variety of hot and cold options, all of good quality. It did get very busy, so if you order something from the kitchen like a cooked-to-order omelette, be prepared for a short wait. It was worth it, though!
翻譯
住宿方回覆: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
住宿方回覆: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
住宿方回覆: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
etraveller
家庭房
入住於 2025 年 6 月
家庭出遊
3 則評論
10/10
超棒
發布於 2025 年 7 月 31 日
Very good location and friendly staffs. Parking about 10min walk away and have to pay in advance. Too rush to try out hotel facilities but we had good rest in this hotel.
翻譯
住宿方回覆: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
住宿方回覆: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
住宿方回覆: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
Hesterw
高級雙人間
入住於 2025 年 7 月
獨自出遊
4 則評論
10/10
超棒
發布於 2025 年 8 月 15 日
Very clean and comfortable property. Feels like home staying there. Highly recommended!
翻譯
住宿方回覆: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
住宿方回覆: Good afternoon,Although you enjoyed our location and some aspects of the stay , it is with regret to hear that you have left us here feeling extremely underwhelmed on this occasion.Whilst I am delighted to hear you found service levels around the hotel to be excellent it appears that our overall product offering, housekeeping cleanliness and value failed to meet your expectations. I have raised your feedback with all departments and it is evident that your recent stay fall far short of our usual high standards.
訪客用戶
家庭房
入住於 2025 年 7 月
家庭出遊
15 則評論
8.5/10
很好
發布於 2025 年 9 月 2 日
The hotel is spacious and clean. I am most impressed by their breakfast - their hot breakfast is the best breakfast that I had in the hotel of UK so far.
The only thing that needs to improve is to set up a queuing line for check in. No one knows how to queue up for two counters and hotel entrance is quite congested during peak hour.
翻譯
住宿方回覆: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel & thank you for your feedback in which we can improve our offering & guest journey at the hotel. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
訪客用戶
城市雙人床房
入住於 2025 年 4 月
家庭出遊
2 則評論
10/10
超棒
發布於 2025 年 5 月 25 日
It is great hotel and location is very convenient. I and my daughter enjoyed it and she said she got good sleep with comfortable bed.
翻譯
住宿方回覆: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
住宿方回覆: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
住宿方回覆: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel. If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager
住宿方回覆: Thank you for taking the time to share with us your thoughts in regards to your recent stay at Apex City of Bath & for your comprehensive feedback. Although you enjoyed our location and service levels at the hotel, it is with regret to hear that you have left us here feeling extremely underwhelmed on this occasion. From your feedback it is clear that your stay fell far short of our usual standards we pride ourselves for at Apex and I assure you we have investigated this situation with the relevant departments.If there is anything we can do to encourage a return visit to experience our true offering at the hotel please do let us know.
Onigiri608
家庭房
入住於 2024 年 10 月
好友出遊
2 則評論
10/10
超棒
發布於 2025 年 1 月 16 日
We enjoy our stay in Apex very much. We received a warm welcome from Tony at the front desk. He was being very friendly the whole time and even recommended us places to visit in Bath. The room was exactly how we expected. The swimming pool and spa facilities were spectacular. Tony suggested us to reserve the time slot that was least busy so that we could enjoy the best of them.
翻譯
住宿方回覆: Thank you for taking the time to review your stay with us. Delighted to hear you enjoyed the hotel & were given a warm welcome and advice from Tony! If there is anything we can do to tailor your next stay please don’t hesitate to contact us. Kind regards, William Front Office Manager