Una servicio impecable desde que llegas te reciben cálidamente, en un ambiente elegante, la comida es excepcional! Habitaciones cómodas y las áreas comunes limpias/ it was a very impeccable service, upon you arrive at the hotel you are able to feel comfortable and homie, the customer service is exceptional, the rooms are great clean and spacious, the amenities areas are always clean, main dishes are great highly recommended the picada del sol ( fried pork, fried plantains!
After staying more than a week in mediocre hotels as a tourist this Ibis is a whole relief. Back to European standards with a modern designed hotel and modern rooms, buffet breakfast, so all you can eat, instead of the tiny breakfast at most B&B's. Location close to a modern big mall. Standard room is ok with a good bathroom, bed a bit too hard and the biggest downside you can't open a window, which is noticeable in the hallways as well, a particular smell as there is never fresh air coming in. Free indoor parking available, good wifi.
This was a large group that was planned for more than a year. We had over 45 people planning to stay in the hotel along with a planned party that was up on the 13th floor for 45 people and was an absolute nightmare! Management was quick to take my $$ for the food and set up of of the party. They were SO understaffed and ill prepared it very soon turned into a complete nightmare and disappointment. With more than 45 people at the party music was great and one bartender the staff had no idea, nor did they have the ability to correct it. I had more than three of my friends trying to at least pay their tab, but their equipment was not sufficient to take payment. It also took hours for that to be corrected, but I also went down to talk to Management and i found two 20 year-old girls were explaining to me that they were running the hotel yet they were on the phone trying to find somebody to help them and no ability to correct the situation. was extremely disappointed to find a hotel that was Supposedly of great caliber destroyed and ruined my wife’s 60th birthday along with her family that were born and raised here in Barranquilla. I later found many of the people at the party had the informed me that the bar tender upstairs ran out of alcohol, and was not only shorting drinks, but not putting any alcohol in a lot of them. we later confirm that as we found 1/3 of the party was downstairs in the front bar drinking as nobody had any alcohol and their drinks upstairs. needless to say, I’m extremely disappointed as we own property here in this city, and to bring 45 friends from the states to enjoy the culture atmosphere and ambience. It’s just disgusting to have such an incredible night ruined my managements, inability to prepare and service the party that we paid. I would strongly recommend not to ever come here with a party of any caliber or service that is needed as they were not capable to even correct the problem that’s what really ******. please note this is not what I do. I am just so disappointed as we love this city and it’s a shame to bring so many friends to a place where we were spending good money for them to enjoy just to be kicked in the face by two young girls that had no ability to cure or solve the problem. there are many other fine hotels in this city. If you’re gonna spend any fair amount of money, I would please shop around as I would not come to the Crowne Plaza ever.
The hotel is located a couple of block from a very nice shopping center with plenty of restaurants and shops. The hotel is very nice as you would expect a HGI to be. I would say it is even nicer than the same hotel brand in the US. The price was very reasonable. The hotel staff was very professional and courteous. The breakfast was very good. You can order eggs any style you like. It offers some items from the typical food from the region although that would be the one aspect I would say the hotel could increase its wow factor. I definitely would recommend this hotel and would return when I travel to Barranquilla.
訪訪客Absolutely nicest place to stay in Barranquilla. Loved the friendly staff and Colombian breakfast. Good hotel for the price. Got a nice upgrade, never had a problem. People are friendly ,rooms are big and clean. Really nothing to complain about. Taxi driver wouldn’t find it…duhhh
My name is Ruben Valencia and I’m totally disappointed with this hotel, I had a reservation in this hotel for 2 nights in January/2022 for 2 rooms (january 27-29).. the day I was supposed to check in, the hotel cancelled my reservation without my consent. Someone from this hotel sent me a text via whatsApp on the day I was supposed to check in (1/27) at 3:00pm asking me to confirm my reservation, I was traveling at that time and I was not able to answer the message. When we got to the hotel around 8:00pm on that day (1/27) I was told that my reservation had been canceled by me, which clearly was not true. I tried to contact the person that send me the message via whatsapp but he/she did not answer. Please do not book this hotel if you want to make sure you have a place to stay when you get to Barranquilla. Thanks