Staff was friendly but the hotel looked poorly managed. Lobby was very warm, got to our floor and again very warm hallways. The a/c was off. I was able to turn it on later during the evening. As soon as we got to our room there was a moist storage like smell. We had two rooms and both were the same. They did get better after running the a/c and circulating the air for a while. Not something expected when booking a decent hotel. Went to take a shower and there was only one towel (room for 2), called the front desk but the towels never showed up, had to get them myself. One of the rooms had dirty/stained ceilings, dirty/dusty a/c unit, mold on the corner and loose bathroom faucet. The other room was in much better condition. They were getting trying to get us another room but not before we had to leave for the evening. Wen we got back no one checked on us to see if we wanted to change rooms or how we were doing. At that point we had settled and did not feel like complaining any more. Only one elevator working. Not the best for social distancing. Rooms are spacious and very confortable, beds are great. I would not stay again or recommend this hotel.
滿意
86 評價