加富爾 R&B 舒適飯店 - 自助入住(CconfortHotels R&B Cavour - SELF CHECK-IN)

Rapporto qualità prezzo sotto zero, il sito dell'hotel per fare il check in ha avuto problemi, poi altro problema per ricevere la camera, mi hanno detto che a partire dalle 13 avrei avuto il Codice per entrare nella stanza e invece quando sono arrivata nessuno mi aveva dato niente, servizio clienti pessimo, sinceramente un disastro

我們按照廣告上的期望預訂了這個房間，但它們與我們的住宿條件不符。在發布的 72 張照片中，只有一張是我們住的房間（7 號），我們在這裡的經歷很糟糕：房間和浴室之間只有 10 平方米，所有空間都沒有窗戶，自助早餐（我們被收費的）是兩袋未包裝的洋甘菊，兩杯速溶咖啡，兩袋糖，還有一個放在小冰箱頂部的塑料杯，我們甚至沒有床頭櫃來放東西。 櫥櫃後面有某種假窗戶（帶把手的框架），甚至無法完全打開，但它離外面或空氣管道很遠，但在那裡覆蓋了看起來像管道/電纜的東西。廣告中說它有一個窗戶。 每次有人進入公寓時我們都會聽到（這種情況很少見）。我們在那裡度過的第一個晚上，黎明時分，我們在孩子們的哭聲和其他人的談話聲中醒來。第二次是午夜過後，我們開始聽到一個非常咄咄逼人的男子大聲尖叫和毆打，持續了近一個小時。我們以為他正在破門而入。 儘管宣布是一天 24 小時，但自從我們通知他昨晚發生的事情以來，與住宿經理的聯繫就不再存在（因為我們因為害怕而無法離開房間，所以採取了措施）當問題發生時，我們只能自動收到答案。 一次可怕的經歷。

Trip.com booking did not highlight nor state clearly that check in process is unusual. It was complicated and not timely and clearly alerted to Instructions on how to check in. We were very inconvenienced by the lack of timely clear instruction. We arrived earlier because there was only one (overnight) ferry crossing to Bari per day. So we had to look for the hotel to leave luggage at the least. But the hotel entrance (or gate?) is closed or we just couldn't find it. So in desperation in the raining cold that morning, we asked a passerby for help. FINALLY, after a long long conversation under the rain, contacting the host, we could finally be allowed to check in. These frustrations could have been avoided if instructions were given earlier or guests warned earlier of unusual way of checking in. We didn't receive instructions till we managed to contact the host thru a kind Italian soul who was able to speak English to help us. A few passers-by we approached couldn't speak English or ignore us because it was raining heavily.

位於 8 樓公寓內的小房間，靠近中心......可以通過打開各種手柄的鏈接或代碼進入該房間。 房間很乾淨，有私人浴室、毛巾、大淋浴……（我們的 7 號房間沒有坐浴盆）。 我知道有一扇小窗戶..但它實際上不可用，很小，並且俯瞰著帶有各種管道的管道。 7號不適合有幽閉恐懼症的人。其餘的一切都還好，房間裡有一台電視，還有一個水壺和一個迷你吧。

Quite okay for the price class, but paper thin walls you hear everything from the street and neighbours.

Son derece güvenliksiz bir noktada. Kapının önünde tekinsiz kişiler üzerimize yürüdü. Otel yazdığına bakmayın. Kiralık odalara otel yazmışlar resmen. Kapı kilidi oynuyordu. İçerisi çok eski. Kesinlikle tavsiye et**yorum. Siteye yüklenen fotoğraflar ile alakası yok.

很高興它靠近 Termini 車站。 即使關上窗戶，外面的噪音也太大了。 我晚上睡不著，因為我聽到了。 工作人員很友好，早上的早餐很簡單。 我吃得很好。

房間距車站僅一箭之遙，步行 15 分鐘即可到達市中心。位置真的很方便。問題是房間沒有窗戶，這不是很舒服。如果你必須花幾天時間就可以完成。