關丹設有酒吧的飯店

早餐沒有東西吃，太刻薄了，連一塊肌肉都沒有😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

環境很好，泳池乾淨，海灘沙子很白很細。大堂服務還不錯，餐廳服務員不太主動。晚上掀開被子發現床單上很多沙子，不知道什麼原因，客房服務員馬上更換了。房間比較侷促，覺得沒有達到平台上標的40平米，根據目測，帶上陽台頂多30平米。

Upon checking in the aircond wasn't cooling fast enough. Turns out the filter was covered in dust. Floor lamp wasn't working. Face/hand towel only 1 piece was available as is the keycard. Waited for almost an hour for pool towels to be refilled after calling the front desk twice. Overall an average experience. Loved the beach.

到酒店是凌晨了，下雨又颳風的，本來想看海浪的，可能是因為沒有説明的關係給的房間是靠山的，如果天氣好的情況下的話其實看海是很好的選擇。建議大家如果天氣好的情況下想看海在辦理入住的時候記得跟前台説一聲要靠海的房間。其他的沒什麼，服務滿意，設施設備齊全，人員都很有禮貌

Cleanliness: I would rate the cleanliness a 2 due to the poor maintenance and housekeeping. None of the electrical outlets were functioning properly, and there was a noticeable electrical sound. For those traveling with children, please be extra cautious. During our sightseeing trip from 1 pm to 10 pm, we returned to find the towels we had used earlier that morning, wet and folded on the table instead of being replaced with fresh ones. Additionally, our used cup had not been washed and was left untouched. Location & Amenities: The location was great, and the kids had a fantastic time, especially in the pool area. The pool is spacious, clean, and convenient for parents to relax while their kids enjoy themselves. The surrounding environment is excellent and truly mesmerizing. We were happy to sit back, relax, and enjoy the soothing sound of the waves—it was incredibly calming. The seaside area is ideal for large family gatherings or company events, with plenty of space available. Service: I would rate the Front Office Staff at 4, especially Mr. Aftar, Mr. Azlan, and Mr. Rahmat, who were very helpful. However, I had a negative experience with Ms. Y (name withheld), who was unhelpful and lacked empathy. We were planning to shorten our stay from 3 days/2 nights to 2 days/1 night due to heavy rainfall, flooding in some areas, and car issues. We asked her at the front desk, after consulting Trip.Com, if we could shorten our stay. Instead of showing understanding, she kept saying she couldn't assist and that the Manager on Duty was unavailable. She directed us to deal with Trip.Com the following day, which we understood. However, when I asked if, in case Trip.Com approved our request, we could check out later (around 1 or 2 pm), she refused. She claimed they couldn’t offer a late check-out as the hotel was fully booked. I was shocked, as I was giving up an extra night and yet wasn’t granted even a late check-out at 12:30 pm, and yet she was mentioned it will be chargeable. To my surprise, I later checked online and saw plenty of rooms available and an empty pool. This was disappointing. Just imagine, i am planning to give away my extra night and when i wasnt able to get a slightly late check out due to fully booked ? what ridiculous is this ? IF, we requested late check out on the actual check out date, i totally understand . But this is another way round and she left me speechless. On a positive note, Mr. Aftar, Mr. Azlan, and Mr. Rahmat were understanding and helpful. Despite not asking for much, their suggestions, empathy, and sincerity made a significant difference in our stay. It was because of them that we decided to continue our stay and cancel our initial plans. A big thank you to them for their kindness and helpfulness, always checking in to see if we needed assistance and offering thoughtful suggestions. Overall Experience: Our overall stay was very good and enjoyable. The kids loved the pool and the sightseeing views. The location is fantastic, with a breathtaking view of the sea, providing a truly relaxing experience. Special thanks also to the IRD staff at the restaurant for kindly helping us store our frozen food.

這個酒店太好了位子非常的適合去哪都方便而且房間很大又很乾淨服務人員也非常的親切特別推薦這家酒店而且從這家酒店打車去附近最有名的回教夜市也很近很好玩

We are visiting Kuala Lumpur and staying at this hotel for the first time. From the moment we arrived, we were warmly welcomed by the staff. Every member of the team, from the buggy driver to housekeeping and the receptionist, was exceptionally friendly. The views and scenery are stunning, providing a beautiful and relaxing atmosphere. We booked the Ocean View Suite, and the room exceeded all expectations—elegant, breathtaking, and beyond words. Our 3-day, 2-night stay at this hotel was absolutely perfect, and we will definitely be returning in the future.

Grand Darul Makmur 的體驗非常好。 我的請求很快就得到了滿足。 前台看到我費力地搬運行李和其他包，主動提出要幫我。 感謝那些站在辦公桌前過來幫助我的男性工作人員。 房間和床對我、我的孩子和我的丈夫來說都很寬敞。還會再來的！