曼谷康萊德飯店公寓的評論

住宿方回覆: Dear Keke,Thank you for choosing to stay with us at Conrad Bangkok Residences and sharing your detailed feedback with us. We deeply regret that your stay did not meet your expectations, especially in terms of service. Please rest assured that we are committed to treating all our guests with the highest level of care and respect, regardless of background, and we will ensure improvements in this area.We are, however, pleased to hear that you found the in-room kitchen convenient for your needs and appreciated our location near shopping and dining options.We sincerely hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience.Warmest regards,The Team at Conrad Bangkok Residences

住宿方回覆: Dear TF Ko,Thank you for sharing your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the comfort and spaciousness of our two-bedroom suite, making it ideal for family travel.We appreciate your comments on the nearby commercial buildings and shopping options, as well as the convenient access to the shopping mall through our lobby. It is great to know you found the dining options a great one.We are also pleased that you highlighted the short walk to the BTS skytrain station. Additionally, we offer our guests a complimentary shuttle bus service, providing daily scheduled rides from the hotel to the nearby Ploenchit station. This service ensures seamless access to various modes of transportation, allowing you to explore the dynamic city of Bangkok with ease.Thank you for choosing to stay with us and we look forward to welcoming you and your family back for another enjoyable stay in the near future.Warmest regards,The Team at Conrad Bangkok Residences

住宿方回覆: Dear lctdl,Than you for choosing to stay at our residences and we sincerely appreciate you taking the time to share your feedback with us.Your kind words about the cleanliness of the room and the proactive service provided by our team in ensuring you had sufficient water bottles are truly heartwarming.However, we deeply regret not recommending our complimentary shuttle bus service to you upon check-in. Please accept our sincerest apologies for any inconvenience this may have caused.Your feedback is incredibly valuable to us and we are committed to using it to identify areas for improvement and provide our guests with the exceptional experiences they deserve. Once again, thank you for sharing your thoughts. We hope to have the opportunity to welcome you back for an exceptional stay.Warm regards,The Team at Conrad Bangkok Residences

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your valuable feedback. We are pleased to hear that you found the residences well-equipped with excellent facilities, and that our location and services enhanced your stay. Your recommendation for business stays and family trips is greatly appreciated.We regret that the view from your floor did not meet your expectations this time, and we will take your feedback into consideration for future improvements. We look forward to welcoming you back again in the future.Warmest regards,The Team at Conrad Bangkok Residences

住宿方回覆: Dear Pengyouduoduoduo,Thank you very much for sharing your kind feedback and for choosing to stay at Conrad Bangkok.We are delighted to hear that you had a pleasant stay and that our team’s friendliness toward children, along with our spacious rooms and well-equipped gym, contributed positively to your experience. We’re also pleased that you found the in-room kitchen and nearby convenience store added comfort and ease to your visit.Your kind words are truly appreciated and will be shared with our team as encouragement to continue delivering warm and attentive service. We look forward to welcoming you back for another memorable stay in the near future.Warmest regards,The Team at Conrad Bangkok Residences

住宿方回覆: Dear Xiansheng010,Thank you for your kind words and for sharing your exceptional experience at Conrad Bangkok Residences. We are thrilled to hear that you enjoyed our excellent location, spacious and clean room, and the warm ambiance we strive to create. It’s also gratifying to know that our friendly and responsive service, as well as the rich and delicious food offerings, met your expectations.We are delighted that our facilities, including the well-equipped gym and swimming pool, contributed to your enjoyable stay. Your recognition of our value is truly appreciated, and we’re honored to have left such a positive impression on you.We look forward to welcoming you back to Conrad Bangkok Residences on your next trip and to providing you with another exceptional experience.Warmest regards,The Team at Conrad Bangkok Residences

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your thoughts and concerns about our residences. We appreciate your feedback and would like to address your points.We understand your observation regarding the size of the bedrooms and bathrooms in relation to the kitchen and living room area. Our aim is to provide well-equipped and spacious accommodations to cater to the varying needs of our guests. We apologize if this layout did not meet your personal requirements.We appreciate your insight and understand that different guests have different preferences when it comes to the utilization of space. We will take your feedback into consideration to ensure that our future guests have a better understanding of the available amenities and their impact on the overall room layout.Thank you again for your feedback and for considering our residences. We value your patronage and always strive to improve our guests' experience. If there is anything else we can do to assist you, please do not hesitate to let us know.Warmest regards,The Team at Conrad Bangkok Residences

住宿方回覆: 親愛的艾倫，感謝您選擇入住我們酒店並分享您最近在我們公寓的入住體驗的反饋。感謝您抽出寶貴的時間向我們提供您的見解，對於您在入住期間遇到的任何不足之處，我們深表歉意。您的疑慮我們已得到適當關注，我們將在內部解決這些問題，以防止今後再次發生類似情況。困難，我們也深表歉意。您的回饋對我們很重要，我們將採取措施，確保今後更有效、更謹慎地處理此類情況。案子上做得不夠。如果您想進一步討論任何問題，或有任何其他回饋需要分享，請隨時聯絡我們的賓客關係團隊。感謝您與我們分享您的想法。我們希望將來有機會歡迎您再次光臨。

住宿方回覆: Dear Haliqizhudi,Thank you for taking the time to share your feedback on your recent week-long stay at our hotel. We appreciate your comments and are glad to hear that you found our rates to be affordable and our service to be of a high standard.We apologize if the room did not meet your expectations and we appreciate your understanding of our competitive pricing. Your feedback about the breakfast has been duly noted and we will strive to enhance the offerings to better serve our guests in the future.It is rewarding to hear that you found our service to be good, as providing excellent customer care is a top priority for us.We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay that exceeds your expectations in all aspects.Warmest regards,The Team at Conrad Bangkok

住宿方回覆: Dear Summer Vibe,Thank you for sharing your experience at Conrad Bangkok Residences. We are delighted to learn that the spacious layout of your residence suite, complete with a living room and kitchen, provided the perfect setting for your family stay.It is equally rewarding to know that our breakfast offerings and the genuine hospitality of our team contributed to a fulfilling visit. Your kind words are sincerely appreciated and we are honored to be your preferred choice for future stays in Bangkok.We look forward to welcoming you back again soon.Warmest regards,The Team at Conrad Bangkok Residences

住宿方回覆: Dear Valued Guest,Thank you for sharing your recent experience at Conrad Bangkok Residences. We truly appreciate your feedback, as it helps us enhance the guest experience.We regret that certain aspects of your stay did not meet your expectations. While our hotel is designed to accommodate a range of guest needs, we understand that experiences may differ and we remain committed to ensuring comfort and a rewarding stay for every guest.We are also sorry to learn of the inconvenience with transportation. Our Concierge and Bell Services teams are available to assist with travel arrangements and recommendations to help ensure a smooth journey.Your comments regarding Liu, our Cantonese restaurant, have been shared with our culinary team as part of our commitment to continuously refine and elevate the dining experience.We hope to welcome you back in the future and provide a more enjoyable and fulfilling stay.Warm regards,The Team at Conrad Bangkok Residences