曼谷大都會套房飯店，希爾頓啟繽精選飯店的評論

住宿方回覆: Dear DiqiuOnline~npc,Warm greetings from Metropolis Suites, Tapestry Collection by Hilton,Thank you for sharing your feedback with us. I am truly sorry to hear about the inconveniences you experienced during your stay. Please accept our sincerest apologies for the unpleasant odor, cleanliness concerns, and noise disturbances that impacted your comfort.We take your comments seriously and have already taken steps to investigate and address these issues, including a deep inspection of the room and coordination with our maintenance and housekeeping teams to prevent such occurrences in the future.Your experience is not reflective of our usual standards, and we genuinely regret that we fell short in this instance. Should your travels bring you back to Bangkok, we hope you will allow us the opportunity to provide you with a much-improved experience.Warm regards,Todsapon AumsriOperations Manager

住宿方回覆: Dear Niuniujiachanshiguan,Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the service from our team, especially the warm and considerate hospitality. It's also great to know that you appreciated our spacious environment and overall atmosphere.We truly appreciate your kind words and hope to welcome you back again soon for another pleasant stay.Warm regards,Sukholtong JuntahaHotel Operations Manager

住宿方回覆: 尊敬的賓客，感謝您分享您的入住體驗。我們非常感謝您入住，並希望很快再次歡迎您回來！此致，Sukholtong Juntaha飯店營運經理

住宿方回覆: Dear Guest,Thank you for your kind review! We're especially happy that you were satisfied with your stay. We truly appreciate your support and look forward to welcoming you again in the future!Best regards,Sukholtong JuntahaHotel Operations Manager

住宿方回覆: Dear Bubimen Fung,Warm greetings from Metropolis Suites, Tapestry Collection by Hilton,Thank you very much for taking the time to share your experience with us.We are delighted to hear that you enjoyed your stay, especially the convenient location, spacious room, and thoughtful in-room amenities. It’s also wonderful to know our team members made a positive impression—your kind words for our staff, especially at the Front Desk and Management team, are truly appreciated and will be shared with them accordingly.Your feedback regarding the breakfast has been well noted, and we’re pleased to hear the improvements made a difference during the rest of your stay. Guest comments like yours are incredibly valuable in helping us enhance our service.We truly appreciate your recommendation and look forward to welcoming you back in the future for another enjoyable stay.Warm regards,Todsapon AumsriOperations Manager

住宿方回覆: Dear Khun Selty,Warm greetings from Metropolis Suites, Tapestry Collection by Hilton,Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experience did not meet your expectations. Please accept our sincerest apologies for the discomfort and inconvenience you encountered during your stay.We take all guest comments seriously, especially those involving cleanliness, comfort, and the professionalism of our team. Your feedback has been shared with the relevant departments for immediate review and improvement.At Metropolis Suites, we strive to provide every guest with a welcoming and enjoyable stay, and we regret that we fell short in your case. We hope to have another opportunity in the future to provide you with a much-improved experience.Warm regards,Todsapon AumsriOperations Manager

住宿方回覆: Dear Valued Guest,Thank you for your feedback. We’re sorry to hear about the air conditioning and bed comfort issues during your stay. We will have our team check and improve these areas. For future stays, please let us know if you need extra support for your bed to ensure your comfort. We appreciate your comments and hope to welcome you again.Warm regards,Sukholtong Juntaha (Lek)Hotel Operations Manager

住宿方回覆: Dear valued guest,Thank you for your kind review! We're especially happy that you and your friends were satisfied with your stay. We truly appreciate your support and look forward to welcoming you again in the future!Best regards,Sukholtong JuntahaHotel Operations Manager