諾富特班加羅爾外環路飯店的評論

住宿方回覆: Dear Guest , Thank you for taking the time to share your detailed feedback. We're glad to hear that you found the property well maintained, and we truly appreciate your honesty about the areas where your experience fell short. We sincerely regret that your interactions—especially in the buffet area and at Chez Nous—did not meet the warm, attentive service standards we aim to deliver. Your comments about the delays and unwelcoming approach are taken seriously, and we will be addressing these concerns with the team, including Rajat and Prakash, to ensure better training and guest handling. Thank you once again for bringing this to our attention. Your feedback is invaluable in helping us improve, and we hope you'll consider giving us another opportunity to serve you better in the future. Warm regards, Sandeep Johri General Manager Ibis Bengaluru Outer Ring Road,

住宿方回覆: Dear Guest . Thank you so much for your warm feedback! We're truly delighted to hear that your week-long stay at Novotel ORR was comfortable, clean, and above all, memorable. It’s wonderful to know that you felt safe and well taken care of by our team. A heartfelt thank you for recognizing Heya and her colleagues—your appreciation means a lot to us. We look forward to welcoming you back soon for another great experience! Warm regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road,

住宿方回覆: Dear Guest, Thank you for sharing your experience. We are delighted to hear that you enjoyed the delicious food and found our staff friendly. Your recommendation means a lot to us! We also appreciate your note about the traffic and will keep it in mind for guiding our guests. We look forward to welcoming you again soon. Warm regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road.

住宿方回覆: Dear 369marielac, Thank you for your wonderful review! We are delighted to hear that you had a perfect stay with us. It's great to know that our friendly and attentive staff made your experience enjoyable and that our amenities, like the baby play area, pool, and delicious themed buffet, contributed to a memorable visit. We’re also thrilled to know that you found our rooms comfortable and bright. We look forward to welcoming you and your family back soon! Warm regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road

住宿方回覆: Dear Marcone, Thank you for sharing your experience and for your kind words! We're delighted to hear that your 10-day business stay was smooth and enjoyable. It’s wonderful to know that our team, food, and laundry service all met your expectations. We truly appreciate your feedback and hope to welcome you back again soon. Warm Regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road

住宿方回覆: Thank you for taking the time to share your kind feedback. We are delighted to know that you had a pleasant and comfortable stay with us. Your compliments about our staff’s attentiveness, the cleanliness of the room, and the variety in our breakfast offerings are truly encouraging. It is our constant endeavor to provide exceptional service, and feedback like yours motivates us to keep improving. We look forward to the pleasure of welcoming you back for another memorable stay at Novotel Bengaluru Outer Ring Road. Warm Regards, Sandeep Johri General Manager Novotel Bengaluru Outer Ring Road