巴爾的摩S.S. John W. Brown附近住宿

I am a frequent Hilton customer and Hilton Honors member, but will avoid this particular hotel in the future. My family stayed here as part of a block of rooms my niece reserved for her wedding The rooms and views were beautiful, and most of the staff were very friendly; however, we were absolutely shocked and appalled as to how the bar manager treated our wedding guests the Friday night before the wedding. My niece had called in advance and was assured the bar/restaurant could accommodate our crowd, as we came in from all over the U.S. for the event. Instead, the bar manager seemed thoroughly annoyed and bothered all night, and began yelling at some of the guests to MOVE away from the entrance, even though we were not blocking anyone from entry. While the bar apparently closes at 11 pm, we were told by the bartenders at 10:15 that the manager announced it was last call. We are not an unruly group. We were just enjoying some drinks and each other’s company since we rarely get the chance to see each other. (My son and I had just been through Hurricane Milton and were just happy to be safe with family.) My brother-in-law civilly asked if he could inquire about the early closing with the bar manager, who then came over loudly announcing that if anyone wanted to know her name, it was Lanesha, and that she would be happy to spell it if someone wanted to complain. My sister, the mother of the bride, also attempted to calmly speak to her privately, explaining that it was her daughter’s wedding, and that her behavior was making us feel unwelcome, and that it seemed like she was angry with us. The manager was apparently very offended by the use of the word “angry,” and became immediately irate, introducing a discussion about race into a situation that had nothing to do with race. She then walked over to the check-in desk and told the receptionist there to tell us to all quiet down and began turning the lights on and off to make us leave. Many had already left at that point, and the few who remained were simply dumbfounded as to what was happening. We asked the bartenders (most who seemed terribly embarrassed) what we had done to offend anyone, and they just uncomfortably explained they thought it might just be a difference in the way people communicate. I then tried to speak to the manager myself, informing her that I would be leaving reviews detailing this incident, to which she responded that she was “being harassed” and was now calling security. Security??? Again, just absolutely shocked—as this was completely unnecessary. To my knowledge, at no time did anyone other than the manager raise their voice or behave in a way that was inappropriate or threatening (check the security video should there be any doubt). The handful of us left walked outside as security showed up. Together, the manager stood laughing with them, clearly unintimidated in any way. My niece, the bride, told the manager on her way out that she had spoken to the hotel in advance re

房間乾淨整潔，床上用品很舒適，但廚房用具比較少，鍋的大小不太適合中國人用。停車要另外收錢，20刀l每天，停車場也要走5分鐘。安全倒是感覺挺安全的。

酒店地理位置優越安全，靠近巴爾的摩內港旁邊，風景優美，附近都是高端商務樓和歷史景點，晚上走走特別美麗。 典型的美式早餐，品種不多，雞蛋，麵包和水果絕對能吃飽，服務員態度特別好。每周三晚上可以享受一頓免費的晚餐，提供稀有的蔬菜色拉，意外之喜。大堂有24小時的免費咖啡和熱水，根據需要自行取用。 客房服務有一天沒有提供洗臉毛巾，在攜程客服的溝通下，後面幾天有了很大的改進。有一天晚上馬桶突然堵住，不過樓層服務人員和維修人員及時來做了疏通，沒有對居住造成影響。總體來說，推荐居住。

非常可愛。我們房間的水景非常壯觀。房間很大而且很乾凈。我唯一希望的是停車場更近一點，但他們確實提供代客泊車服務。所以總而言之，我有一個很棒的經歷。哦，他們還讓我提前入住，這真是救了我一命。

Good hotel. Rooms are cleaned ans spatious. Bathroom is bit small .ho man why always bathtube just install showers booth ... Amenities are goid The area is safe and calm Only the swimming pool was not up the standards. It was a hot day wouod have appreciated not entering in a sauno

這是我第一次來這家酒店，我感到非常受員工歡迎，他們超級友好，專業，乾淨。這讓我感到舒適，房間很漂亮，浴室很漂亮，我不想離開我所愛的地方，因為我的名字在電視上，我肯定會很快回來的。

客戶服務非常好！ ！兩位值班的女士-抵達時在接待台展示了A +客戶服務。喜歡和他們聊天！ 代客服務員很棒，尤其是Ariel。絕對可以超越汽車，即使有東西遺留在車內。結帳時，其中一輛車已經準備好了！ 在這裡有很棒的經驗！

我寫這篇文章是因爲我與巴爾的摩海濱萬豪酒店(Marriott Baltimore Waterfront Minbahadur Ghimire)的一位賓客服務人員有過一段驚人的經歷。他非常友好,竭盡全力確保我的停留是完美的。他對細節的關注和幫助一切的意願,從確保電視順利工作到爲我建立 Netflix ,讓我的住宿感覺個性化和真正卓越。酒店本身很漂亮,維護得很好,寬敞的房間保持一塵不染。餐廳提供各種各樣的美味菜餚,迎合各種口味和飲食偏好。每頓飯都很新鮮,用餐體驗是我入住的亮點。唯一可以使用改進的地方是健身房。設備陳舊,絕對可以使用升級。有了較新的機器和更多的選擇,健身房肯定會使酒店更加與衆不同。除此之外,酒店的位置很棒。就在海濱,靠近許多景點,並提供了巴爾的摩提供的一切方便。總的來說,我的經驗很棒,強烈推薦住在這裏!本版本首先根據要求突出工作人員,然後提供酒店和設施的詳細信息,包括健身房的反饋。

我非常喜歡我在英迪格酒店住了5晚。接待人員非常友好和包容。房間佈置得很好,傢俱很好,很乾淨。牀很舒服。房間有2個大窗戶,可以看到城市景色。每天提供客房服務,並提供優質的服務。公共區域/大堂也很乾淨。大堂面積很大,座位豐富,壁爐和電視很大。我唯一的建議是將電視更新爲一個智能電視,以訪問 Netflix 和其他應用程序。

We came to Baltimore to celebrate my husband’s Retirement. As part of his retirement gift, I was treating him to a weekend of Yankee games vs the Orioles. It started before we even got here. We requested an early checkin and were Willing to pay the $21. When we called the night before, the person had no idea what we were talking about paying $21 for an early check-in. No problem. We arrived and wanted to get a drink before heading out for the Friday night game. The front lobby was blocked off, we didn’t know what was going on. When we came back from the game, we couldn’t even come into the bar. Then Day 2. We come down to the front desk and ask where the restaurant is. They said that breakfast ended at 10:00. I said, oh I read that breakfast ended at 11:00am on Saturday & Sunday. The response was that breakfast ended at 10:00am today because of the “Birthday Party”. And the restaurant was closed due to “a regular renting out the restaurant, bar and lobby for a birthday party”. Ok, so we booked this hotel celebrating a Retirement, which by the way, is a huge life event. And we chose this property based on them having a restaurant and bar, in which to celebrate. Neither of which was available to us on Friday or Saturday! I think you should advise your guests if such amenities are not going to be available during their stay. It was very uncomfortable trying to walk into the lobby that was being used for a party. Needless to say, we had to walk elsewhere in 100° heat to other restaurants and to have a drink somewhere else. All of why we picked this property in the 1st place! I worked in a 5* resort in Hershey PA for years. This never would have happened there. We would have informed our guests ahead of time. It was embarrassing that I tried to plan an incredible Retirement weekend for my husband, but nothing seemed to work out. I understand that your regulars are important. But please understand that “our” once in a lifetime event was important to us as well.