住宿方回覆: Kia Ora,Thank you for your feedback. We're glad you found our hotel convenient, cost-effective, and enjoyed the overall environment. We appreciate your comments and look forward to welcoming you again.Kind regards,Lakhwinder Singh Front Office Manager
住宿方回覆: Kia Ora JourdanL,感謝您的誠實回饋。很遺憾,公共區域的狀況未能達到您的期望。您關於清潔度和地毯的回饋已告知我們的團隊,我們將立即處理。我們很高興聽到您與我們的入住工作人員相處愉快,並感謝您對他們努力的認可。再次感謝您的寶貴意見,有助於我們改進。此致,Lakhwinder Singh 前台經理
VT Travller
無障礙標準兩張雙人床房
入住於 2025 年 5 月
好友出遊
26 則評論
9.0/10
滿意
發布於 2025 年 7 月 11 日
Overall was good and the room space was good enough too. And very convenient because have yellow bus shuttle to n from airport. One thing no good was the hotel did not have lift. But the staff was very helpful to helped us carried the luggage up to second floor.
翻譯
住宿方回覆: Kia Ora VT Travlller,Thank you for your feedback. We're pleased to hear you enjoyed your stay and found the shuttle service and room space convenient. While we understand the lack of a lift can be challenging, we're glad our team was able to assist with your luggage. We hope to welcome you again soon.Kind regards,Lakhwinder Singh Front Office Manager
住宿方回覆: Kia Ora,Thank you for your lovely feedback. We're glad to hear you enjoyed the variety at breakfast and the delicious set dinner options. It's great to know you found the package to be great value.We hope to welcome you back again soon.Kind regards,Lakhwinder Singh Front Office Manager
住宿方回覆: Kia Ora Manta Yang,Thank you for your wonderful feedback! We're so glad to hear that our hotel was a convenient choice for your overnight stay in Auckland. It's great that you found the bus options easy to navigate and appreciated the value they offer. We're also thrilled that you enjoyed our breakfast!We hope to welcome you again soon for another fantastic stay.Kind regards,Lakhwinder Singh Front Office Manager
M648361****
標準房
入住於 2025 年 6 月
家庭出遊
6 則評論
10/10
超棒
發布於 2025 年 8 月 14 日
離機場不算遠,黃色大巴直達門口早餐也不錯,中轉一晚非常合適
住宿方回覆: Kia Ora,Thank you for your lovely feedback. We’re glad you enjoyed the breakfast, convenient location, and easy transport. Perfect for a stopover! We hope to see you again soon.Kind regards,Lakhwinder Singh Front Office Manager
訪客用戶
標準房
入住於 2025 年 8 月
夫妻/情侶出遊
1 則評論
3.5/10
發布於 2025 年 9 月 9 日
I booked a room at this hotel for a specific price, but upon arrival, I was charged significantly more than the confirmed booking amount. When I raised the issue with the receptionist, they had no explanation and showed zero willingness to resolve the problem. Their lack of professionalism and complete disregard for customer service was shocking. This kind of dishonesty and poor management is unacceptable. I would not recommend this hotel to anyone – avoid at all costs!
翻譯
住宿方回覆: Kia Ora Sidharth,Thank you for sharing your feedback. We sincerely apologise for the issue with your billing and the experience you had with our front desk. This is certainly not the level of service we aim to provide. We take your concerns seriously and will review this with our team to ensure it does not happen again.We appreciate you bringing this to our attention.Kind regards,Lakhwinder Singh Front Office Manager
kimyap11
標準房
入住於 2025 年 8 月
好友出遊
36 則評論
8.0/10
很好
發布於 2025 年 9 月 11 日
as the name suggest it is near the airport and is easily accessible. there's plenty of parking space and it's free! the rooms are of decent size and well maintained. it's a 2 storey hotel so if you're not keen on walking up the stairs ask for the ground level rooms. i do not believe there's lifts. breakfast was adequate. there are nearby eateries around so you're not short of options. overall i would recommend for group stays.
翻譯
住宿方回覆: Kia Ora Kimyap11,Thank you for your detailed feedback. We’re glad you found our location convenient, parking ample, and rooms well-maintained. Your tips about the stairs and nearby eateries are very helpful for future guests.Kind regards,Lakhwinder Singh Front Office ManagerWe appreciate your recommendation and look forward to welcoming you back
住宿方回覆: Kia Ora,Thank you so much for your kind words. We're thrilled you enjoyed the clean rooms, friendly service, and fresh surroundings. Glad the shuttle and breakfast added to your stay, we hope to see you again soon.Kind regards,Lakhwinder Singh Front Office Manager
202675****
標準房
入住於 2025 年 2 月
商務出差
66 則評論
9.5/10
極佳
發布於 2025 年 3 月 24 日
有機場 Yellow bus 到酒店,上 Bus前需要在一個機器上購票,8 新元一位,比較方便。酒店也有這售票機,也可有酒店前台購票。酒店乾淨衞生,性價比比較高。
住宿方回覆: Kia Ora,Thank you for sharing your experience! We're glad you found the Yellow Bus service convenient and appreciated the cleanliness and value of the hotel. We look forward to welcoming you again.Kind regards,Lakhwinder Singh Front Office Manager