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5星級

阿魯沙盛美利亞飯店
4.6/566 評價

阿魯沙盛美利亞飯店

阿魯沙|距離The Golden Rose Arcade Conference Center2.44km
Although the gardens look nice, the lobby and rooms are nice, that is about where it ends. The housekeeping standards and service quality issues leave a lot to be desired. I travel enough that I know what a reliable standard is - and this hotel isn’t it. A laundry list of problems shows that the staff is not properly trained and the management over housekeeping and rooms is not training their staff properly or not. Checking their work in the rooms, or both. A sample of the issues: - room not cleaned or serviced all day. - towels not replaced and left with none - carelessly letting window curtains get caught in sliding door so that air conditioning won’t go on - No potable water left in the room At all - Broken air conditioning - doorknobs missing on the drawers - not answering the phone at guest services after multiple tries - stains on upholstered furniture - Stains on “clean” towels - dry rough and worn towels worthy of a 2 * hotel - lack of hot water in the shower And the list goes on… How can a hotel that holds itself out at this level have such bad service quality details? Doubt I will be back here for a visit, but I have had similar bad experiences at other gran Meliá properties, so is there a pattern here on lower housekeeping and room standards? Wifi was good. Bed was a bit too firm. Had a work desk and large panel TV. Small safe available in room as well.

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瀏覽用戶對阿魯沙飯店的評價

正在尋找The Golden Rose Arcade Conference Center附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
維納斯高級飯店
4/539 評價
OK but........... there is a lack of attention to detail. Not what you would expect in a tourist centre like Arusha. Rooms were fine... staff friendly but need some training. Issues mainly in F&B. Breakfast was 2nd rate to say the least. Simply getting toast made was a challenge. Dinner a muddle with menu items and drinks being unavailable. A management issue I think. Not the staff themselves.
新遊獵飯店
3.7/522 評價
不錯的酒店-友好和樂於助人的員工-參觀乞力馬扎羅山地區時入住的絕佳位置。提供免費早餐,典型的早餐食物。他們洗衣服-非常便宜,他們熨了一切。我期待着回來
盛景花園飯店
2.8/58 評價
After reading the reviews, we decided to cancel our reservation. However, our host asked us to go take a look at it first. Upon arriving at the hotel, we found that the rooms were very nice. The restrooms were very nice. A/C worked very well. The food in the restaurant was very good. We had absolutely no complaints whatsoever. Would we stay there again? Absolutely! Great price, great service, friendly staff and very clean. Darryl R. (USA)
SG高級度假村
4.1/58 評價
還不錯,挺適合的
納特龍宮賓館
3.3/55 評價
Bei Ankunft wwar man verwundert, dass wir das Hotel günstig über booking gebucht haben (auf dem Tresen lagen übrigens Discount-Preistafeln aus). Also warten bis die Rezeption die Preisfrage mit dem Manager geklärt hatte. Okay - Check-In. Unser Zimmer war ausreichend groß, das Bad recht klein. Warmes Wasser war vorhanden. Wir hatten einen Balkon mit Blick auf die chaotische Bushaltestelle. WLan gab es in allen Bereichen. Abends hatten wir zwei Bier im restaurant getrunken. Beim Bezahlen wieder Diskussionen. Überall lagen Preistafeln - und dann sollte jedes Bier 1000 Tsh mehr kosten. Nach etwas hin und her haben wir es günstiger bekommen - allerdings hatte man dann kein Wechselgeld. Irgendwann haben wir uns in der Mitte getroffen. Zum Frühstück gab es ein Buffet - Klopse, Bohnen, Kartoffeln, Ei, Toast, Obst, Saft, Tee, Kaffee...Das war gut. Kartenzahlung war nur mit Gebühr möglich. Also haben wir bar bezahlt. Die Englischkenntnisse des Personals lassen sehr zu wünschen übrig.
基博宮公寓
4/54 評價
如果你需要空間,這是一個很好的住宿。基本但功能齊全和中心位置。

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