SG高級度假村

Good value, nice clean hotel, quiet location, not many food options around but the Wildebeest restaurant next door was good for a local (but good for westerners) food and cheap beers. Good breakfast for Africa. Would stay again.

とても綺麗なホテルです。部屋も広く蚊の心配もありません。部屋でWi-Fiも繋がりとても快適でした。 バスタブはジャクジーもついていましたが、残念ながら壊れていました(シャワーで十分なため私には関係ありませんでした) 朝食はそこまで期待しないほうが良いです。

This resort was booked and included as part of my safari and day trips with Suricata Safaris. The resort itself is fairly large and includes a pool, lounge, bar, and restaurant with the usual amenities of WiFi, room service, small shop, and more. The rooms were in need of some refurbishment but everything was operational and clean. My room included bottled water, coffee and tea, a large comfortable bed, private shower and washroom, tv, WiFi, safe, closet, air conditioning, and plenty of charging outlets. Breakfast was served daily from 0600-0800 and I usually had dinner around 1900. The bar was open at all hours and offered beers, wines, cocktails, and mixed drinks at a very reasonable price. The food at the restaurant was good and filling after long days hiking or trekking around the city. There was security at the entrance point of the resort, staff available at the front desk at all hours, a nearby gas station that had a secure ATM with guard (my MasterCard debit card did not work here, I needed to visit a physical branch just as a heads up) and snacks for purchase. This area was very safe and frequently utilized by the various tour providers of safaris so walking around was no issue. SG Premium Resort delivered as expected, a comfortable place to rest and fuel up in preparation for the days ahead.

Zweimal waren wir innerhalb einer Woche im SG Premium Resort - wobei das "Premium" zumindest beim ersten Besuch mehr als schmeichelhaft war. Das Personal war gewiss freundlich, aber das war's dann auch. Wir hatten zwar ein großes Zimmer, mit Schreibtisch und Sitzgelegenheit, allerdings dunkel und nicht gerade sauber. Der Lichtschalter hing aus der Gerätedose, eine Nachttischlampe ging ebenfalls nicht, im Bad gab es nur zwei verschlissene Handtücher, das Essen im Restaurant mussten wir reklamieren: das "Filet" vom Rind war schlichtweg zäh. Ärgerlich, dass wir am Schluss unserer Safari wieder ins gleiche Hotel mussten. Aber vielleicht hatten meine deutlichen Worte geholfen, vielleicht war auch ein anderes Management verantwortlich, das Hotel war wie ausgewechselt: diesmal hatten wir ein helles und sauberes Zimmer, alle Schalter funktionierten, die Mitarbeiter nicht nur freundlich. sondern bemüht. Warum nicht gleich? Das SG Resort hatte während unseres Aufenthalts viele Gäste am Anfang oder Ende einer Safari - Tagesgäste, die Arbeit machen, aber bestenfalls nur zweimal vorbeikommen. Aber liebes SG Management, wollt Ihr wirklich "Me too" sein und Euch nur über einen niedrigen Preis und folglich höherem Gästevolumen und -umschlag definieren? Oder wäre die Kundenzufriedenheit und damit ein gutes Image nicht nachhaltiger?

The hotel is terrible! Slow staff, the room is old and not very clean. There are no towels available; we had to ask for a mat, a face towel... there simply aren't any basic items in the room. The food is simple but delicious. When we went to check out, they didn't have change for dollars and wouldn't accept dollars in the card machine. We were forced to accept change in shillings, which obviously cost us money. The worst part was that we had to leave at 6:00 and breakfast started at 6:00. So, the reception desk gave us the option of preparing two boxes for us. We woke up early, checked in, and when it was time to go, the restaurant hadn't prepared anything. The receptionist was a different person and said he didn't know anything, even though we confirmed this twice the day before. We then asked for it to be prepared on the spot, but the restaurant was completely unprepared. There were no napkins, no cutlery, and no container to store the snack. We were late and left without the planned breakfast. Terrible hotel! I do not recommend it!

This is good place to go with your family or friends to enjoy they have good food nice stuff i recommend someone to go there to experience service they have in the hotel also affordable price accommodation I was feel at home for real and I will go back again next year

Everything was superb. The room was clean and well organized, the location was close to the airport and the bed was good too. Everything about my stay was perfect. Upon arrival i was shown to my room which was fabulous, very spacious and adorable. The breakfast was absolutely delicious with a variety of african and European meals. Absolutely would recommend.

this is nice hotel most of my clients sleep there and i did once the rooms were bigger very comfortable there is enough space for parking and also a swimming pool and it is close to the main road also the restaurant is wide enough plus the services good

As part of our Suricata Safari journey, we were booked in this hotel for the night prior and after departure. The location and garden were very nice, the rooms comfortable, the prices at the bar were good. We enjoyed breakfast but we didn't like dinner. Wifi is available in the entire hotel, but we needed to re-sign-in everytime we moved from the room to the lobby and vice versa. We had a beautiful bathtub in the room, but that was not well maintained.