舒適套房飯店-安克雷奇國際機場

They advertised shuttle service but it doesn’t go to the train station. Next morning, they didn’t tell me to show up 5 minutes before my departure time so although I arrived on time they left early and without me.

Room was clean. Front desk was very helpful

Be aware, please Customer service was below average which wasn’t as helpful or knowledgeable of the matters going on. We were double charged authorizations but they did void one out but at the expense of a difficult time checking out of the hotel due to poor management with lack of knowledge, understanding, and payments because they were holding our funds but also admitting to not withholding them. Management was raising her voice around our sleeping child and only was looking at her own views also threatening to call the police even when trying to resolve our issue. Always be aware of room charges for there were charges that weren’t ours. They also had a drunk old guy roaming the elevator area looking about for women and acting unruly. Tub had hair in the stall and grime still on the countertop.

Pool not available. Bar no longer available. Both listed on the website. No prior knowledge of it being out of service. Also housekeeping didnt come till after we requested which was 5 days into the stay.

Everything was very clean, and the people were so nice. The breakfast was okay. Eggs and sausages were not very tasty. We have to eat low carb, so that's all we had to choose from.