安克雷奇華美達飯店(Ramada by Wyndham Anchorage Downtown)

過夜很棒。不錯的人員。我會很樂意再來。

Parking lot has not been plowed properly, and since snow melted and froze again, it’s an icy parking lot. The toilet flushing mechanism fell apart, and the tv needed repair. Also I had booked a room with a jacuzzi, but had to move to a different option since the owners decided to come in and take the room from me. I tried to discuss my issues with that, but was quickly dismissed. I live in town, and wanted a couple days get away, but I won’t be coming back.

The doors to the rooms were very difficult to open. Lose and took multiple tries for the door to open and even then you had to force it a little. The first time they put me in had a broken extra security latch. There was a fee for early check in which I was okay with paying because I was 2 hours early but then it took a half an hour to check me in and then I had to change rooms so the fee wasn't worth it.

First the shuttle was supposed to pick me up at the airport and that didn’t happen led to a $30.00 cab fare. No towels or soap. Unable to sign on WiFi. No remote for television and one supplied didn’t work! I made 3 trips down to the front desk and still didn’t have issues resolved. Would not recommend.

Breakdown of communications at front desk. resturant closed during Covid, did not re-open, not updated on site. It was a reason we had chosen this property. Overheard maintenance worker say he couldn't keep working without being paid. Low staff moral. Noisey with jets and trains. Bathroom taps leaking. Place needs an upgrade!

We had a delay flight arrival in Ted Stevens Anchorage International Airport Oct.06,2023 11:37pm. And upon arrival at the hotel early morning our checking completed before 3:00am of Oct.07,2023. The black lady at the front desk let us wait for less 2 hours, looking at computer screen, sit n stand and walk in the lobby and returned to the front desk, walked back n forth. Other guest walking by between 1:00am-3:00am told us your still here at the lobby. My wife was already sleeping at lobby chair for a long wait. If there's cctv at the lobby by Oct 07 2023 of early morning. The review is justified complained.

Staff were rude and unhelpful. Included breakfast but that ‘just wasn’t available’ with no explanation. Toilets blocked, TV didn’t work, door didn’t close properly, heater wouldn’t turn down. Overall very rundown and unwelcoming.