阿拉木圖鄰近哈薩克斯坦中央國家博物館的飯店

The breakfast was good, but not fantastic. The room was good and clean, there were some supplies in the toilette. Parks and places around the hotel are nice, and you can have a good walk around, if you wish. There were always noise (I'd assume cleaners did some work) quite early in the morning. Another issue is that the breakfast time in the morning is until 10am sharp, which is not convenient for people travelling from Europe for leisure. As I understood, there're no alternatives available. We asked a bottle of water and an additional blanked to the room, and it was challenging to get them. Particularly, with the bottle of water, as they refused to put the cost of it on the hotel room, but requested a cash payment. It was a surprise for us.

Our July 3-12, 2023, family stay at the Novotel Almaty City Center Hotel for our son and daughter-in-law’s Qyz Uzatu bride’s wedding was memorable and outstanding. The staff was accommodating beyond expectations. Examples of services and assistance furnished include: 1) gorgeous congratulatory bouquet of roses, cake, and bottle of champagne for bride and groom upon their arrival, 2) Front Desk Receptionist Elmira ordered, negotiated, and “babysat” multiple wedding flower bouquets the day of the bride’s wedding event, 3) Deputy General Manager Yevgeniy personally helped finalize five 10-day room reservations, following up multiple times ensuring our full satisfaction, then emailing us a farewell and thank you note for our stay, 4) Front Desk Manager Altyn happily assisted with various requests, 5) entire staff was cooperative, positive, and professional, and 6) hotel restaurant’s breakfast buffets were delicious, and lunches were quite satisfying, too. Additionally, the hotel location was fantastic b/c: it’s adjacent to the large public plaza with memorial and fountains, as well as the tram to the nearby mountaintop which had restaurants, zoo, amusement park, etc.; walkable city center with nearby restaurants, shopping, green spaces, and more. Based on our family’s experience, we zealously endorse and recommend the Novotel Almaty City Center Hotel and will fondly remember our stay and the hotel’s kind, thoughtful, and service-oriented staff for taking care of our family.

位置不錯。好早餐。和藹的人們。完美留在洲際阿拉木圖。我想向商務人士推薦這家酒店。

В общем сам отель достаточно не плохой, номера со свежим ремонтом и оснащение в них нормальное (все есть). Все остальное конечно тихий ужас: при заселении не было КАРТОЧКИ для открытия номера! Позор! у нас спросили можно ли вам открыть дверь в номер и оставить вас до у тра без ключа, типа выходить же вы никуда не будете?:) ПЕРСОНАЛ УЖАС!!! Далее, в номере было ОДНО полотенце, ОДНИ тапочки и т.д., как такое возможно когда менеджмент видит, что бронь ОПЛАЧЕНА на ДВОИХ??? Персонал постоянно катается на лифте, дождаться лифт в отеле просто не возможно (ходили пешком!) В целом, отношение к клиенту НИКАКОЕ! В финале и самое важное и ужасное - это конечно ВОРОВСТВО в отеле, украли наушники BOSE прямо из сумки со всеми переходниками, заметил это уже в Самолете когда решил посмотреть фильм, но наушников в сумке не было! Завтраки как и сама еда в отеле - ПОЛНЫЙ ОТСТОЙ! В итоге просто пожалели, что заселились и выбрали именно Grand Mildom, никакой рекомендации для будущих посетителей!

不錯的酒店,位置還算好。房間大小蠻好的。窗戶開着。空調效果不錯。他們給充足的免費水。工作人員友好。早餐蠻好的,我會說他們可以多加點蔬菜和一些綠色。否則,還好。淋浴不錯,水流不錯。溫度可以有點時間調節。可能主街有指示牌提醒人們酒店在。總而言之,不錯的體驗。

我在多馬旅社住了三天...2023年11月..這是一次非常愉快的住宿..旅社很乾淨舒適..位置不錯,出入方便。前台接待員Jameela非常好,樂於助人..會再次光臨😊

服務好，酒店內設施齊全，周边有很多不同景點，衣，食，住，行等配套設施也不錯，環境清潔。附近之商場懂英語人不多，天天要用GOGGLE TRANSLATE。超级市埸可購買不同物品。早餐丰富，有不同款式之食物，廚師認真，笑容可掬，每天都有BRUNCH感覺。大堂接待經理团隊友善，和藹可親，樂於助人，協助解决在住宿期間外出之交通及郵遞包裹，推介附近小店購買日常用品,特別是Aruzhan。謝謝妳!祝你健康美丽快樂每一天!貴店生意興隆!

阿拉木圖最高級的酒店，視線很好，可以看到雪山樓下還有一個非常大型的shopping mall，前台有免費的蘋果，以及入住的果汁，前台的服務非常好，還有專門的服務人員指引我們到房間裏面。

The hotel has become a better place compared to that it was in the past. At least they decided to accommodate covid patients while it’s almost empty due to the pandemic. If you ok with no breakfast and don’t mind having a room with a window bellow the ground level but look for a location in the historical city center, then Mildom is exactly what you need.

我根據他們提供的照片預訂了這家酒店,但顯然他們的照片與現實不符。前台東西告訴我,他們拍的照片是土耳其的酒店,而且本身的房間不一樣,是的,完全不一樣。 房間很小,真的非常非常小。好像酒店挺新的。早餐還不錯,在山上視野很好。 我還會再住嗎?回答不