阿拉木圖設有酒吧的飯店

阿拉木圖最早的星級酒店，房間說不上來好壞，有新裝修的，有以前裝修的，廁所跟國內那種塑膠一體廁所一樣，洗手盆小到可憐，最主要一點是樓下是餐吧，酒吧……那個嗨啊！到2點左右還能聽到美妙的音樂，早餐的時候還能經常遇見一兩個宿醉的年輕人！樓下餐吧出品不錯，也不貴，晚上還有表演，人滿為患，可以喝酒、水煙！大堂的角落有可以換貨幣的，匯率不錯！早餐也可以，就是住的人蠻多的，起完了感覺沒什麼東西！尤其是三哥多，他們可是10幾個人擠一個房間裏煮咖喱的，如果有幸住你隔壁……恭喜你！不用睡了！

酒店年頭很久了，設施相對陳舊，尤其是空調，那個噪音讓人難以接受。衞生條件中規中矩，符合一個五星級酒店的標準。值得一提的是，酒店有一個很漂亮的中庭，這是我最喜歡的點。讓我難以接受的是酒店部分前台人員的態度，我遇到的女士前台服務態度很温和，但是一個胖胖的男士前台我需要重點批評！！！我用一萬堅戈想換點零錢，直接給我找了倆五千“丟“在了櫃枱上，這是多麼愚蠢的行為！！！而我在白俄住的酒店，前台沒有零錢換給我時，會主動幫我聯繫酒店內的銀行，協助我換取零錢，這就是差別！這種級別的酒店有這種前台真的是一種敗筆！另外，由於我是在攜程訂購的酒店，check out的時候酒店前台居然拒絕向我提供水單，並表示衹提供在酒店直接付款的項目水單。我住了這麼多酒店，我是第一次遇到這麼噁心的事情，由於當時要趕飛機，就沒在糾結，總得來説，我不會再選擇這個酒店了！！！

好溫泉,但遺憾不能在體育館,不是所有的客人都可以帶走KEDY....

On a holiday in Kazakhstan for 15 days, my wife and I stayed at this hotel on 3 different occasions and have returned with mixed reactions - 1) 2 Nights on the first leg of our trip - Though the hotel and room looked a little rundown requiring refurbishment, it was a comfortable stay and service though, very stiff and formal, was acceptable. Breakfast - Very good; Communication - Poor due to most staff members being unable to communicate in English. 2) 1 Night on the second leg - Room very good. Service - Stiff but again acceptable. Breakfast again very good and communication poor. BUT the worst part was that the integrity of house keeping and reception staff was suspicious. While checking out after our first stay, my wife had left behind a set of clothes in the wardrobe. This came to realization, after reaching our next destination and I immediately called up the hotel and informed them. The lady assured that she would check and ring back, which she never did. When we checked-in around 5 days later, I was told that house-keeping had reported that nothing was left behind. My wife was firm and we asked to speak to a senior manager or the GM. It was then that we were asked to please wait for a recheck once again. One hour later, I received a call in my room, requesting me to collect the dress from the reception, without the courtesy of having it sent up to our room. 3) 1 Night on the last leg, before taking our flight back home. Room - Small and in very poor condition with walls having peeling wall paper and stains, Shower room, very small restricting mobility for me at 184cms height. I requested if the room could be changed but was answered with a curt - SORRY. OVERALL - This hotel definitely needs to upgrade it's service which is the FIRST ESSENTIAL in the hospitality business. A mechanical smile and words of welcome are not enough to convince a traveller to come back. If my bookings were not pre-confirmed, I would certainly not re-visit after our experience on the second time.

很棒的酒店!非常熱情的工作人員,隨時準備幫助。早餐盡情美味。非常好的健身區和溫泉中心。房間寬,山上風景優美,地板暖和,大牀。還有鞋、衣、茶/咖啡、水、浴具等。靠近地鐵。

Stayed there for a night during my KZ trip, the hotel is located at a very comfortable location , the hotel rooms looks like more of heritage room with a few old decor plates and felt really warm, they provided with all the necessity services, and a secured cloak room was also there, I kept my luggage after checkout for almost a day and they were really helpful to store them at their place without any hassle and provided back the same in couple of minutes, They staff here speaks fluent English as well and take extra efforts to help their guest. Would definitely recommend to stay and get to know the services of the same.

3個成年人預訂了兩間臥室的套房,在房間的描述中,有60平方米的景色,有山河景色,有3個完整的臥室:1個雙人牀和沙發。他們晚上來了,給了608號,事實證明它沒有爲我們做好,沙發沒有,只有2個,只有一個雙人牀,一個2人浴室配套。在2點鐘,經過長途飛行後,他們開始找出怎麼樣,先提供其他房間,但它們是單人間,兩人間,最後建議給孩子鋪上牀。我們沒有選擇,不得不同意,最後在3點鐘結束。第二天,事實證明,我們沒有看到山河,而是看到被遺棄的不景氣,山一般從酒店的另一邊。此外,房間面積要小得多,最大方形40。沒有沙發, 就得坐在那剩下的上.一般來說,房間設計不佳,茶在哪裏,沒有插座;沒有開關,只從插座上拔出);浴室對面的浴,手不伸,要經過整個浴室才能拿到;水壓力很弱,早上幾乎沒有;而不是廁紙,剪了一半的紙巾;進入浴室的入口不是從客廳(如在書上),而是在臥室,如果需要去廁所,人睡覺,一定要努力不叫醒他;電視沒工作;空調甚至最低限度都吹得很厲害,晚上也不會留下;房間的卡片只能給一個,這對家庭來說很不方便。牀墊和頭都很不舒服。總的來說,房間完全不符合我們的預訂。商量後,決定不準備在它裏呆4天,並決定離開,但酒店拒絕退款餘下的時間,理由是沒有退款。有這種邏輯,客人可以在走廊裏鋪地毯,預訂不退。我們住的最差的旅館之一非常不愉快。

從迪拜到阿提勞的航班之間我停留了11個小時,我正在尋找機場附近的一家酒店,這家酒店既方便又價格合理。埃爾比勒大酒店就是這兩家。我在網上進行了預訂,可以選擇在抵達時付款。預訂提供了從機場免費接送和第二天上午非常合理的接送。酒店通過Whatsapp確認了一切。無聯繫付款。乾淨的房間。乾淨的亞麻布。友好高效的服務。我通過WhatsApp訂購了一個簡單的漢堡和薯片,食物到達時又熱又新鮮。迷你吧庫存充足,價格合理。他們的菜單很豐富(55頁的書),從一碗鷹嘴豆泥到一盤肉、蛋糕、雞尾酒等等,都適合客人。對於旅行者來說,這家酒店非常值得。謝謝,埃爾比勒大酒店!

Struttura piuttosto semplice ed abbastanza pulita,situata non lontano dal centro di Almaty. La mia camera era,abbastanza spaziosa e pulita,dotata di balcone,bagno con doccia,set di cortesia,in particolare ho trovato il letto molto comodo. Nel complesso si tratta di una buona struttura,non ancora avvezza secondo me,ad accogliere turisti da tutto il Mondo . Colazione e barriere linguistiche (solo un receptionist su quattro con cui abbia avuto a che fare,parlava inglese) da migliorare. Per il resto,lo consiglierei.

一切都很完美,服務,房間,早餐...禮賓/門衛丹尼斯非常樂於助人。位置很棒,附近有很多很棒的餐館,安靜的社區,有公園和步行區。