My experience was extremely disappointing and unpleasant. Despite charging $12 for an extra bed, they refused to accommodate my 8-year-old child. Instead, they suggested booking a separate room for the child. Dealing with such unaccommodating staff makes any leisure or business trip unnecessarily difficult and unpleasant. Will never come back to this hotel again.
不論是商務還是休閒旅客,亞歷山大綠色廣場希爾頓飯店都能讓您的亞歷山大之行變得更加美好而難忘。飯店距離埃爾諾扎機場僅2km,距離Sidi Gaber站僅6km,提供給旅客多項便捷的交通選擇。在該地區觀光很容易,Degas For Fine Art和Alexandria Zoo都在飯店附近。從飯店出發可方便前往市內的眾多著名景點,包括孔索加法地下墓穴、阿布基爾和Gallery Alex Creation。閒暇時間在飯店的酒吧喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Scala(西餐)、Jars & Jazz(美國菜)和Manna期待著您的光顧。房客既能在 健身室揮灑汗水,也可以在按摩室放鬆身心。飯店配置有會議廳,定能滿足您商務活動方面的需求。飯店會為旅客提供便捷的禮賓服務。
訪訪客2023.07.15
It was amazing experiement Staff were very helpful and facilities were wonderful Food was great Rooms are very spacious and very clean Pools are very good Parties were so fun I will revisit the hotel again
若想要遊覽亞歷山大, 天堂都市飯店將會是一個不錯的的住宿之選。飯店距離El Raml Station僅有200m。在該地區觀光很容易, ElMadina Arts、Molhes Beach和Eliahu Hanady Synagogue都在飯店附近。從飯店出發可方便前往市內的眾多著名景點, 包括Orouba Mall Alexandra、Sarapeum (Serapeion) 和卡巴特海洋博物館。您可以到大廳吧與朋友暢飲聊天度過閒暇時光。如果旅客願意, 飯店可以提供滿足需求的客房送餐服務。在享受飯店貼心周到的餐飲服務的同時, 也別放棄對周邊美味的探索, Arous El Bahr Fish Restaurant (海鮮) 和Spitfire Bar (酒吧/酒館) 也許是可以讓您找到答案的地方。飯店的健身設施有健身室。飯店配置有會議廳和商務中心, 定能滿足您商務活動方面的需求。品質保證的禮賓服務, 讓您真正體驗賓至如歸的享受。
訪訪客2023.04.10
The staff were extremely helpful and accommodating. The location was excellent walking distance to shops, restaurants and the corniche and its traffic :( The bed was very comfortable and water pressure strong in the shower. The ”light dinner” provided in the evening was a nice touch and introduced us to some Egyptian wines that we then bought after tasting them :) The surroundings and antiques were lovely and the lift was like a step back in time to another era....loved it! The wi fi worked much better than the rest of Egypt :) But, smoking was allowed in the foyer and unbelievably in the restaurant......you never knew when someone would light up beside you when you were eating!!!! Come on guys, this is the 21st century.....didn't think there were places still in the world where you can smoke when others are eating or just as bad.....everyone who enters or leaves the hotel has to walk through the smokers....why not set aside an area on the first floor that is sealed so that the smoke can't be inhaled by us poor asthmatics?? Would have scored better if there was a no smoking policy and breakfast was improved....it was pretty ordinary.
若想要遊覽亞歷山大, 溫莎宮天堂飯店將會是一個不錯的的住宿之選。從飯店很方便到達El Raml Station, 僅有500m距離。包括Alexandria Unknown Naval Soldier Memorial、Eliahu Hanady Synagogue和Saint Mark's Coptic Orthodox Cathedral都在短距離內, 入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點, 包括拉斯埃丁宮、龐貝柱和Deir Anba Bishoi, 旅客可以將行程安排的更加緊湊。在餘暇時間, 可以選擇去飯店的大廳吧喝上一杯飲料, 驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。除此之外, 我們還為您精心蒐集了周邊的餐飲訊息, Arous El Bahr Fish Restaurant (海鮮) 、Spitfire Bar (酒吧/酒館) 和Farag Fish (海鮮) 期待著您的光顧。室內泳池讓閒暇時間更加充實, Spa讓悠閒時光更加完美。飯店設有會議廳和商務中心, 為旅客提供高品質的商務服務。飯店會為旅客提供便捷的禮賓服務。
訪訪客2023.12.19
My second visit, and I did not think it would be the last, in the most luxurious and wonderful restaurants in Alexandria, where the wonderful scenery overlooking the Mediterranean coast, the romantic sound of the violin, and the beautiful atmosphere of Alexandria I would like to sincerely thank all the restaurant staff for their cooperation and excellent service, especially Mr. Philip and Maryam for their good reception
We really enjoyed our time at Romance Hotel. We only regretted that we could not extend our stay for one more night because they were fully booked. Staff was amazing. Room was very good and restaurants were excellent in terms of food, price and service. The hotel has a nice taste of decoration and furniture everywhere. The rooftop was great for breakfast. We would definitely come back! Thanks to everyone at Romance Hotel.
訪訪客用戶The food is horrible. We can’t choose for ourselves and every single morning we stay hungry because there is not a lot of food to choose from. The umbrellas on the beach are small and horrible. They let dogs to go on the beach. I love animals but i don’t want to swim in the sea where people bathe their dogs.
SSporsho litI was check out 5 in the morning my Uber is waiting they check to my room everything is all right I understand it’s rules and one towel missing and receptionist check my luggage it’s okay his work and all look at me suspicious way to me they think I steal towel haha it’s really scary environment that young receptionist is really uneducated and unprofessional it’s been second time I booked this hotel an it’s the last for me I was really scare