亞的斯亞貝巴Masjid Al-Badr በድር መስጅድ مسجد附近住宿

We recently had the pleasure of staying at The Residence apartment hotel for 16 days, and I can confidently say that it was an exceptional experience. From the moment we arrived, we were warmly welcomed by the front desk lead, Massresha, and his colleagues. Their hospitality and attentiveness were truly remarkable, and they made our stay all the more enjoyable. Massresha, in particular, was a standout member of the hotel staff. He was incredibly friendly, accommodating, and always went above and beyond to ensure our comfort. He was always available to answer any questions we had and offered helpful recommendations for things to do and see in the local area. The apartment itself was spacious, comfortable, and beautifully decorated. The daily housekeeping service was exceptional, and we were always impressed by the attention to detail shown by the staff. Overall, our stay at The Residence was truly unforgettable, and that's all thanks to Massresha and his colleagues. We appreciate all their hard work and dedication to making our stay a memorable one. We look forward to returning to this hotel in the future and highly recommend it to anyone looking for a luxurious and comfortable stay in the area.

我在TH-bonerosl酒店度過了一個驚人的住宿 從我到達的那一刻起,工作人員就熱情好客地迎接我們。房間佈置精美,乾淨整潔。令人驚歎的景色令人意外的喜悅。酒店的設施,包括水療中心和寶石。工作人員竭盡全力確保我們住宿的各個方面都令人難忘。我迫不及待地想再次返回並體驗卓越的服務。

位置佳就在華美達酒店前麪一條街，裝修簡約大氣，雖然也沒有空調但是因為房間全部北向所以並不悶熱，白天通風沒有問題。最棒的是旁邊就是中餐熊貓私房菜。

The customer service was very poor. There was black mold growing above my shower. Overall this hotel presents a nice front but when you get beyond the facade of nicety you find a slum lord mentality. It is true that when you make a customer happy they probably won't say anything but when you treat them poorly they will tell the world... Well that is true here. I had a legitimate complaint and was told there was no managers on duty that could address it. Out of trying to solve my issue the front desk apparently called the ”owners son” who was to be consulted in case of no managers being available. He offered to give me ”free services” next time I came to the hotel knowing full well I was about to fly out and would not be back. I had asked for at least a partial refund or some kind of compensation which he refused.

我在這裏住了近一個月。第一周的經歷很不幸，因為我必須隔離7天，房間也不舒服。它不像它本來應該的那麼乾淨。窗口沒有光，這使聯機工作變得非常困難，尤其是在您召開會議和日常視頻會議時。房間非常冷，沒有暖氣。有些燈也不起作用，可以改善雷電。這影響了我的工作。窗戶對麪的結構令人毛骨悚然，因為它偷走了所有自然光，看上去也很恐怖。在第一周，不同的工作人員告訴我不同的信息，這令人困惑。不幸的是，我的COVID結果太遲了，這使我最終不得不將逗留時間延長兩天。但是工作人員確實道歉，經理親自聯繫了我幾次。隔離后，我被搬進了一個更好，更乾淨的房間，這使我可以在房間裏擁有良好的自然光線和便利條件的情況下進行在線工作。總體而言，員工很友好，我可以看到廚師們採取衛生措施做飯，每個人都練習食物衛生，洗手等。建議：我頭7天的午夜有人打電話給我，說洗衣服已經準備好了。由於當時不能打電話給客人，這讓我感到震驚。也許應該進行更好的培訓。一旦我想在餐廳/酒吧喝一杯，服務生告訴我我應該在房間裏喝酒。後來我看到其他人在酒吧喝酒。他們應該互相交流或與經理交流，以查看允許或不允許的內容。員工應該互相交流，以便更好地理解，以便他們可以告知客戶相同的事情，而不是不同的事情。工作人員應了解，有時如果客戶感到沮喪，您需要承認這一點，而不是原諒。也許是因為COVID有人告訴我9層的酒吧已經關閉，沒有水療設施，珠寶和禮品店也關閉了，健身房的其他設施也都關閉了，酒店的其他設施也都關閉了。該位置在伯樂（Bole）的理想位置，靠近餐廳和咖啡廳。酒店旁邊有英菲尼迪咖啡廳，很棒。總的來說，我確實認為員工友好而樂於助人，並在可能的情況下設法提供幫助。一些工作人員非常友善和令人放心，例如前台的一名工作人員幫助我更換了新房間，將我帶到埃德納購物中心並協助運輸等。一些服務人員真的很友好，總是被問到如何我曾經是，現在過得如何，那是美好而親切的。該酒店是安全有保障的安全措施。經理也檢查了幾次，然後親自送我去了讓他安心的機場。我希望很快能回來，回到亞的斯以後，我會再次留在這裏。

I have stayed at Cassiopeia for five weeks. Compared to many four - and five-star hotels I stayed at in Addis Ababa, I would rank Cassiopeia top on my list when it comes to comfort, most amazingly friendly staff, and the overall environment. The room was spacious, and the bed was comfortable. If there is any issue, just call the front desk. You will be surprised by the speed they take care of things. Above everything else, their politeness is amazing. I have to express my special thanks to the manager, Alaye. He is the most humble and friendly person. The breakfast buffet is also excellent. If you prefer something else, just tell the staff at the kitchen and they will gladly get it for you. The chef is another amazing and pleasant person, and he always offers to make you omelets. And when you say yes, his face brightens with happiness. Note that there is no swimming pool or spa. However, there is a small gym on the sixth floor, with well planned machines, and I used it almost on a daily basis. Thank you all for making my stay comfortable and memorable.

這是亞的斯亞貝巴可以去的最好的酒店。房間很乾淨,特別由房間清潔工Birtukan做。她確保你有最乾淨的房間,足夠的水,非常好。餐廳的服務很好,服務員Buruk和經理Mehret確保你開始一天儘可能完美。回家很愉快。

非常好的酒店，在亞的斯巴貝屬於五星級水平了，這裏的員工特別棒。我恰好在離開的當天過生日，他們還特意瞞着我準備了生日蛋糕，非常驚喜！

Best hotel in town I recommend who want to stay in hotel this is the best experience we have. The price also very affordable.The room is so clean and the staffs also very corporative. At the morning we had a delicious breakfast. Finally I would like to say thank you for all the good hospitality. Keep it up.