【2025年最新】薩姆特品質飯店客棧評價・真實住客意見、住宿評價及評分

Although my wife and I were thoroughly aggravated by our experience, I am making an effort to be fair. We booked for three nights and upon arriving discovered that the hotel was undergoing renovations. I thought it was closed at first but entered the lobby. A young lady affirmed the hotel was open. We asked to see a few rooms first. The young lady was responsive. The rooms seemed clean, and everything was satisfactory at that point. The pricing was very reasonable ($109/night I think). We decided to stay despite the exterior appearance. After leaving and checking in with a closer-to-Shaw AFB hotel which had been booked, we discovered there'd been cancellations and a room was available. We made a telephone cancellation request. As a point of information, we'd also included some sort of insurance as part of the bill, allegedly guaranteeing we'd be refunded in case of booking cancellation. We got a message that said the room had been cancelled. Then another message which, in essence, said there'd be no refund. We appealed and got yet another message from the appeal folks saying we'd still be paying for rooms we'd never occupied. Why? Apparently the only way to get a refund was if the request was based on some emergency certified (somehow) by the medical folks. I realize that shortsightedness was on us. My beefs: didn't know the hotel was under renovation so no gym, parking lot looked trashed and that effect gave me some concerns, and there was no negotiation regarding the cancellation. I would have been okay with a one-day charge. As it turned out we had to cut our trip short three days and the hotel we had occupied didn't charge us an extra dime for moving out. My rating on a five-point scale would be a 2. Michael E. Jones

The hotel is old, and sits next to a derelict restaurant with an old trailer in it . Questionable people there, who were noisy and smoking **** from 11 pm to after midnight. The parking lot was full of potholes, which should have been a good indication about the hotel itself. There were piles of gravel that looked like someone was filling the holes but hadn’t finished the work. We were traveling with family. The rooms weren’t ready until 3 pm so we waited in the lobby which appeared nice We then asked to see the rooms before we checked in. The desk clerks were very accommodating and let us do that. The room looked refurbished so we decided to check in. We should have followed our initial gut feeling. Although the rooms look like they have been refurbished at some point, on closer examination some of the negative reviews we had read proved true. There were tiny insects in the bathtub, which I washed down the drain but then more appeared later. Then a cockroach appeared in the bathroom. It’s an old hotel, so I guess we should have expected as much. The bathroom wasn’t bad, as there were grab bars in the shower/bathtub, which we like for safety. BUT the toilet was the old-fashioned, tiny round one that is low to the ground and difficult to get up from. And it was loose from the wall and moved every time we used it. My handyman husband informed the desk clerk upon check-out, saying that it should be fixed or replaced immediately, as they would have a flooded bathroom if the wax ring under the toilet bowl broke. Breakfast is complimentary but is not a self-serve buffet. It is run by an outside organization and you are seated and served by a waitress. The food was good, if you don’t mind ordering and waiting for some time. Breakfast took a lot longer than we would normally take. Read the other reviews about this hotel. They are correct. I would not stay here again.

Do not feel safe here. Floor is very dirty. Like walking on sand. Unfortunately I have to stay one more night here. Stayed here a while ago and was great. Not so much now!! It House's people who can pay by the night that's where I do not feel safe.I have baracad myself in due to the clients that is here. Was here on business. Can't wait to leave. Easter of money. Pay more be Safe. Be clean!! Just watch what you book