When staying at the hotel we couldn’t fault it. Children stay free if sharing a room, and we had booked to visit Efteling. We didn’t realise but our stay coincided with carnival, for this reason I think we were allocated a room at the back of the hotel (as I can imagine those front facing would be very noisy - there is a huge stage directly in front of the hotel at this time, as well as many food vans and outside bars etc - not that any of this worried us). So our room was on the 5th floor at the rear with a direct view of the multi story car park! (But we didn’t book for a view!). The room was well equipped with a comfy bed and a seperate shower and toilet. Everything was very clean. The only issue I would say regarding the rooms is that they were very dark so it was hard to see your items in the wardrobe. Not a big deal! The staff on reception were really helpful and chatty, and gave us lots of advice. It’s super easy to reach Efteling from here, we walked to the coach station (just by the train station) and there were regular buses. Again children travel free. You could walk to the station in about 10-15 mins. The shopping streets are very close to the hotel, and nice for a stroll - plenty of places to eat etc. we enjoyed backwerk bakery just a couple of shops down from the hotel, they did fresh smoothies and juices and lovely fresh sandwiches. Perfect for brunch/lunch. There is a Taco Bell next to the hotel! My son wanted to try it but we didn’t get chance! The issue for us came out check out, our flight wasn’t until the evening so we asked to use the secure luggage room for our case so we could enjoy our last day. We came back to the hotel to pick up our bag, and make our way to the airport. I was let in to the luggage room to get our case, but it had gone. The staff didn’t know what to do, apart from check and speak to other staff members. Eventually I asked to see the manager as we really needed to leave (fortunately we had been sensible and kept our passports and money etc on us). And I was asking for something in writing to say they had “lost” our case - as I didn’t feel comfortable just leaving with no proof (they also wanted to take the luggage receipts - I think because they wanted to figure out what had happened). The manager was “checking the CCTV” but upon our second request did come out and see us. She did apologise for the case going missing (after a long time!! More hearing about how strange this was?!?) and said if it “wasn’t found” they would replace it. At this point I was getting concerned about travelling home without any of our things, especially with my son, for example some warmer clothes, his switch!! I felt the customer service here was lacking, there was no gesture here - could they assist us getting to the airport for example - She did offer to go to the shop but by this point we were cutting it so fine to get to the airport / which we said to her! We have no time now! It was very disappointing a
Gedateerd hotel op een centrale plek in het centrum. Ideaal om te shoppen en om uit te gaan. Dit is ook meteen het grootste nadeel van het hotel. Best veel geluidsoverlast van buiten door verkeer, ”vrolijke” mensen en de diepe bassgeluiden van de feeststraat vol met terrassen waar het hotel gevestigd is. Vind je dit prima en stel je geen hoge eisen aan een hotel dan is dit een prima optie. Hotelkamer, badkamer en ontbijtruimte zijn opgeknapt. Rest is vergane glorie. Ontbijt is redelijk. Niks bijzonders maar voldoende keuze. Al met al voor een nachtje best te doen.
Beautiful hotel with disappointing service and staff. We came in at 3 am from a long flight with our 2 year old with 2 weeks worth of luggage. The staff made us get our own Trolley and drag it upstairs. At breakfast the staff where no where to be found to assist and the freshly made eggs station sat ideal the whole time with burnt eggs only on display. When I asked for a little more late check out time than what I paid for, I was met with a harsh no. No smile nothing. Cold and brut. Come checkout time I asked for a trolley to get the bags down , they said they don’t have any. I asked for help to take my bags down because I had a baby and couldn’t do it alone. Again they said they can’t help. Not a 4 star hotel service or even a 2 star. Staff is disconnected and not friendly at all. I do not recommend it unless you speak Dutch or if your traveling with a family. Such a shame because the room is spacious and very quiet
不論是商務還是休閒旅客,杜因霍姆假日公園都能讓您的蒂爾堡之行變得更加美好而難忘。著名的景點National Park de Loonse en Drunense Duinen和Sprankenhof均可步行很短距離到達。從飯店到Sint-Jans Onthoofdingkerk遊覽很方便,Koetsverhuur和Het Witte Kasteel也均在附近。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Brasserie de Kat、Brasserie de VOC(燒烤)和L'Abeille(其他)期待著您的光顧。飯店提供的休閒設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。多國語言工作人員的服務,將為您消除在異國的語言障礙。
附近很多景點,包括National Park de Loonse en Drunense Duinen和Sprankenhof都離飯店不遠。飯店坐落於Sint-Jans Onthoofdingkerk邊,附近還有很多景點包括Koetsverhuur和Het Witte Kasteel。飯店休閒區提供了各類設施,您可以在這裡舒緩身心壓力。
Gedateerd hotel op een centrale plek in het centrum. Ideaal om te shoppen en om uit te gaan. Dit is ook meteen het grootste nadeel van het hotel. Best veel geluidsoverlast van buiten door verkeer, ”vrolijke” mensen en de diepe bassgeluiden van de feeststraat vol met terrassen waar het hotel gevestigd is. Vind je dit prima en stel je geen hoge eisen aan een hotel dan is dit een prima optie. Hotelkamer, badkamer en ontbijtruimte zijn opgeknapt. Rest is vergane glorie. Ontbijt is redelijk. Niks bijzonders maar voldoende keuze. Al met al voor een nachtje best te doen.
Beautiful hotel with disappointing service and staff. We came in at 3 am from a long flight with our 2 year old with 2 weeks worth of luggage. The staff made us get our own Trolley and drag it upstairs. At breakfast the staff where no where to be found to assist and the freshly made eggs station sat ideal the whole time with burnt eggs only on display. When I asked for a little more late check out time than what I paid for, I was met with a harsh no. No smile nothing. Cold and brut. Come checkout time I asked for a trolley to get the bags down , they said they don’t have any. I asked for help to take my bags down because I had a baby and couldn’t do it alone. Again they said they can’t help. Not a 4 star hotel service or even a 2 star. Staff is disconnected and not friendly at all. I do not recommend it unless you speak Dutch or if your traveling with a family. Such a shame because the room is spacious and very quiet
When staying at the hotel we couldn’t fault it. Children stay free if sharing a room, and we had booked to visit Efteling. We didn’t realise but our stay coincided with carnival, for this reason I think we were allocated a room at the back of the hotel (as I can imagine those front facing would be very noisy - there is a huge stage directly in front of the hotel at this time, as well as many food vans and outside bars etc - not that any of this worried us). So our room was on the 5th floor at the rear with a direct view of the multi story car park! (But we didn’t book for a view!). The room was well equipped with a comfy bed and a seperate shower and toilet. Everything was very clean. The only issue I would say regarding the rooms is that they were very dark so it was hard to see your items in the wardrobe. Not a big deal! The staff on reception were really helpful and chatty, and gave us lots of advice. It’s super easy to reach Efteling from here, we walked to the coach station (just by the train station) and there were regular buses. Again children travel free. You could walk to the station in about 10-15 mins. The shopping streets are very close to the hotel, and nice for a stroll - plenty of places to eat etc. we enjoyed backwerk bakery just a couple of shops down from the hotel, they did fresh smoothies and juices and lovely fresh sandwiches. Perfect for brunch/lunch. There is a Taco Bell next to the hotel! My son wanted to try it but we didn’t get chance! The issue for us came out check out, our flight wasn’t until the evening so we asked to use the secure luggage room for our case so we could enjoy our last day. We came back to the hotel to pick up our bag, and make our way to the airport. I was let in to the luggage room to get our case, but it had gone. The staff didn’t know what to do, apart from check and speak to other staff members. Eventually I asked to see the manager as we really needed to leave (fortunately we had been sensible and kept our passports and money etc on us). And I was asking for something in writing to say they had “lost” our case - as I didn’t feel comfortable just leaving with no proof (they also wanted to take the luggage receipts - I think because they wanted to figure out what had happened). The manager was “checking the CCTV” but upon our second request did come out and see us. She did apologise for the case going missing (after a long time!! More hearing about how strange this was?!?) and said if it “wasn’t found” they would replace it. At this point I was getting concerned about travelling home without any of our things, especially with my son, for example some warmer clothes, his switch!! I felt the customer service here was lacking, there was no gesture here - could they assist us getting to the airport for example - She did offer to go to the shop but by this point we were cutting it so fine to get to the airport / which we said to her! We have no time now! It was very disappointing a
不錯
45 評價