羅訥旅館

我們有特大號套房,大小也不錯。我們房間的空調不是很好,沒有更多的房間,但是他們給我們帶來了一個風扇,這很好。牀也不是最舒服的。每個人都很好,酒店很乾淨。我們沒有使用早餐,但聽說價格過高

The rooms are small for a Holiday Inn, and in need of refurbishment. Mine had a big wine stain on the carpet, and the sofa/3rd bed was in poor condition. The public areas are OK and the breakfast is good. The hotel suffers significantly from a lack of staff. Reception is often unattended, phones unanswered. The restaurant is closed at short notice. Such staff as there are, are mostly very pleasant and helpful, although one hard-pressed evening receptionist, who was doubling up as barman, lost his temper under the pressure. An evening fire alarm, when guests had to evacuate, demonstrated that the staff didn't know what to do in these circumstances - no-one to supervise the exit, no-one to announce when it was safe to return. I don't know if this was lack of training or lack of enthusiasm, but it needs to be fixed. Overall, I was disappointed, and wouldn't return.

四星酒店，大堂服務非常熱情周到，房間小巧玲瓏到極致，永遠一個登機箱出國的我無所謂的，但是房間設備不好用的太多了：窗帘拉不上在月光的撫摸下混了一晚；放了好久沒有熱水，可能熱水有規定時間或可能需要特別的操作，至少應該告訴客人吧，沒有！幸好早上剛剛洗澡過，大冬天就不得已省了一次吧。