波旁奧爾良飯店(Bourbon Orleans Hotel)

😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 I vigorously DO NOT RECOMMEND this "grand/ historic/ top-rated boutique hotel".!!! Upon my arrival to Bourbon Orleans Hotel, unfortunately, I encountered quite a few substandard events. To start off, the hotels' valet apprentices were NOT competent nor qualified, said information discussed at departure by ALL management. Unlawfully, my prescriptions were stolen, and this unfortunate event was agonizingly overlooked by Bourbon Orleans Hotel along with the valet service that was used. As a result of this fiasco, I spent my vacation in bed and in pain by virtue of/ thanks to this adversity. So, because of this unpredictable outcome, I requested a FULL refund from valet management, which was resolved. In addition to the prior instance, another one came about when returning home and reviewing my credit card transactions. I noticed that Bourbon Orleans Hotel charged my account. This charge was of concern to me because my balcony, loft suite was already prepaid for MONTHS IN ADVANCE through Trip.com.!!! So, management investigated this issue and assured a refund. However, they never disclosed any additional information with me in relation to this SUBSTANTIAL amount. Now, 2 weeks later I'm STILL waiting on my refund and can't seem to get management on the phone to discuss this casualty.!!! All in all, I DO NOT RECOMMEND this "supposedly" 4/5 star rated, elegant, grand, historic hotel that is named one of New Orleans Top Hotels.! Bourbon Orleans Hotel mislead me as well as fabricated information to try and cover up their erroneousness/ blunder. Honestly, if they don't want to use a third-party website to conduct business with and then TRY to charge their guests anyways, then they need to cancel their services with them. Simple as that.!!!!!! 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Es un hotel excelente, con una gran historia, de época, conserva mobiliario y ambientación antigua, la ubicación es excelente, en la calle más concurrida creo yo de Nueva Orleans, la atención del personal fue excelente y como todo lo antiguo tiene un elevador viejo y mobiliario que requeriría un poco de mantenimiento.

Excelente hotel, muy céntrico para caminar en todo el cuadro francés.

No Parking

スタッフの態度が兎に角悪すぎる。

Great hotel right in the center of the French Quarter. It was very clean, safe, and quiet and accessible to all the things in New Orleans. Parking was a bit hard to find but there was a valet you could use if you wanted to!

Right in the heart of the Frenxh Quarter. You can enjoy a great deal of New Orleans history and beauty by taking a 5 minute walk or a 10 minute cab ride. The doorman is always ready to ger you a cab. Beds were comfortable and cleaning professionals werw available whenever requested or on a schedule if that is your preferences. We were there dor for 12 days and never wanted for anything. My suggestion is to go there and ler them worry about the little stuff while you enjoy your vacation. .

The staff were very pleasant and always willing to help and answer questions. Within walking distance of many NOLA attractions and not a far drive from the rest. Could be a bit noisy at times, but that's expected being right next to Bourbon Street. Highly recommended if wanting to stay in French district.

A bit of a hiccup when checking in as my plane was delayed, I arrived late only to find out that the hotel has a bar at the Bourbon Street corner that plays music until 11 PM. It’s unfortunate as you can hear it rattle through the entire hotel, and all I wanted to do was go to sleep at that point. I even went so far as to request a different room on a higher floor, which the staff was very friendly and helped me do. However, it did not help. That is probably the only downside I could say about this experience.