牙買加聖安德魯區的4 星級飯店

我的整體體驗非常好。我預訂ROK酒店是因為我的家人住在那裡，我想和他們在一起。我們去牙買加是為了處理親人去世的事情，所以希望盡可能減少麻煩。前台工作人員平易近人、熱情友善、待人親切且專業。飯店整體環境賞心悅目，我很喜歡這裡的裝潢。入口寬敞乾淨。我住在7樓，房間很乾淨，還有一個公用的製冰機。房間比我預想的要小一些，但功能齊全，有冰箱和咖啡機；我更喜歡有燒水壺，因為我喜歡聽水燒開的聲音！我們大部分時間都睡得很好。我唯一的問題是早上有點吵，我可以聽到客房服務人員一邊工作一邊閒聊，還有關門聲等等。由於時差，我凌晨4點就醒了。我想這讓我對周遭環境比較敏感。酒吧很棒，位於泳池邊，讓人感覺很放鬆。我們大多數晚上都待在酒吧，喝上一兩杯雞尾酒，座位很多，服務員也很熱情周到。我必須特別讚揚一下公共區域的洗手間……非常乾淨，他們使用的空氣清新劑味道很好聞；洗手間的維護狀況給我留下了深刻的印象。我沒有吃早餐，因為我通常吃得比較晚。不過，我的家人覺得早餐的選擇幾天後就有點重複了。酒吧的食物新鮮美味。飯店外面也有幾家餐廳。但是，我不推薦，因為等位時間太長了。最好還是在飯店用餐，或是去其他地方找。總的來說，我會推薦ROK酒店，而且我肯定還會再入住。

客服很友好很專業,非常樂於助人。房間很舒適,比較乾淨,但地板和地毯沒有掃過或吸塵,牀單和毯子聞起來像垃圾,但看起來很乾淨。餐廳早餐很棒,是牙買加和美式早餐的混合。我沒有利用游泳池或健身房,所以我不能給出評分,但總的來說這是一個愉快的酒店。我會再次預訂這家酒店。

Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in. We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.

我們的主人蘇熱情好客,沒有什麼太麻煩。她在我們到達之前和整個住宿期間都很好地溝通。她對有趣的購物和參觀場所知識淵博。財產和周圍場地的設施如描述的那樣令人放心。早餐是額外的費用,如果您願意,我們選擇,並驚喜地提供的質量和選擇的食物和果汁。物超所值。我們很樂意在以後的訪問中再次入住米爾斯伯勒民宿。😃

還可以，各方面都不錯，性價比較高，尤其在金斯頓這樣的城市，一百出頭這裡是很不錯的了。我去前台都說房間滿了，攜程上確定了到房，贊攜程一個。

在一個很安全的區域，是金斯敦新區，房間舒適，早餐服務好，工作人員熱情友好。周邊沒有什麼可以閑逛的地方。適合自駕，有停車場。沒有車就比較不方便。

墙壁非常薄，因此我们的睡眠总是被打断。该物业干净而现代，但我不会再访问

西班牙法院酒店完全符合期望。早餐很棒 - 歐陸式選擇和當地票價。工作人員一般都非常樂於助人提供建議,協助我們租車,總的來說是愉快和熱情的。感謝您的美好住宿!