澳大利亞昆士蘭的海滩飯店

酒店的地理位置很好，只需沿着沙灘步行10分鐘左右便到衝浪者天堂。在房間的露台看出愛的景色很美，我們被安排住在17樓最高的那一層，能遠處看到海景也不錯。因為我們有三個人，睡房及梳化床都很大，讓我們睡得很舒服。有機會再來會再預訂這裏😀

Excellent location, lovely apartment, and great facilities. We really enjoyed our stay and would happily come back again. Highly recommended!

1003房間超棒，海景，河景和亍景都很出片，還看到了壯觀的日出。酒店位置超好，出門右捌200多米到海灘，樓下有大超市，整條街都是歺館酒吧，有各國美食和中餐廳。步行20分鐘可到南半球最大最美的太平洋商場，還有77 7 bus 總站，來回機場0.5元, 刷信用卡和借記卡，太方便了！ 酒店員工非常友善，服務態度超好，前台美女還關照延遲2小時退房，行李部員工主動送行李到房間。自助餐廳員工非常有禮，主動問是否需要傘出門。連吃了三天自助早餐，訂房時包括自早很合算。 房間是新裝修的，地毯很軟，床品舒適乾淨。 泳池很棒，有恆温spa池。 下次一定再來！

這家諾富特家庭飯店位置便利，靠近電車站和許多餐廳。服務和員工都很棒。不過，我覺得它需要翻新一下。地毯是深棕色的，走在上面感覺不太舒服，因為我不知道到底乾淨不乾淨。而且，衛浴的浴缸是那種塑膠材質的，我覺得洗澡不太舒服。至於清潔度，我非常失望地發現枕頭上有污漬！這讓我很反感，也讓我懷疑其他地方是否乾淨。

我將從日本的角度來回顧一下。五月初入住的。 優點 - 優越的地理位置 - 所有前台工作人員都很友善。 - 您可以免費借用的燒烤套裝包括各種類型的火鉗、油、鹽和胡椒。 - 衛生紙很軟 - 提供多種咖啡和茶。冰箱裡還有牛奶。 - 洗髮精、潤膚膏等全套盥洗用品 - 浴缸很寬敞。熱水出得很快，所以你可以很快地加滿水 - 前台提供飲用水，所以不用單獨買水。 沒有指定太多預先信息，但我想要的信息 （如果能解決以下問題就更好了，不過整體還是很滿意的。） - 不可穿睡衣或浴袍 - 沒有微波爐 - 燒烤套裝不包含刀具和餐具（我買了牛排，但沒有刀，咬不動） - 不存在噴霧型除臭劑這樣的東西

24小時前台，不像預訂訊息寫的，晚到需要提前聯繫self checkin，晚到也不用擔心。服務還是不錯的，前台工作人員很nice，朋友不小心戳到了手指頭，想要點冰塊，但是可能太晚了，前台服務人員前前後後幫找了很久都沒找到，雖然最後冰塊沒找到，但是還是十分感謝。 但房間衞生一般，總有股説不上來的味道，窗户關上和開開基本沒區別，有一晚外面開part我們在在房間裏聽的很是身臨其境😂但好在沒有開到很晚，一會兒就安靜了。入户燈壞了，導致有一個房間很暗，但也懶得去找工作人員了，這邊的效率估計一時半會兒折騰不好，湊合了哈哈哈。 位置很是不錯，租車行就在旁邊，離中央火車站步行15分鐘以內就能到，去庫蘭達坐小火車很方便。

很棒的住宿!非常適合兒童和成人,無論是游泳池還是海洋都選擇。只是希望我預訂了海景。我不能挑剔服務,特別是在解決我們的停車問題時。

This was not our first stay and in the main it was good. We stayed twice on this trip with a stint on Magnetic Island in between. Service on our departure stay was while not bad was marred by the gentleman who was abrupt and less than enthusiastic about being helpful. We arrived in the morning knowing we couldn’t get in until later and were greeted by a friendly and helpful reception attendant. Who said we would let us know by text as soon as a room was available for us. We took that to mean if we could enter our room before the scheduled check in time we would get a message. We never got a message. In fact we had ran out of ways to entertain ourselves and keep cool with just under an hour to check in time. So we went to the reception to assign the room was ready and were grumpily informed our room wasn’t ready and that is why we had not had a text. We understood this could be the case but the summary dismissal was far from reasonable customer service. No apology given we had patiently waited for over four hours already. We waited in the lobby and watched as others were given rooms. Why we had to wait while others did not was given no explanation and made no senseh to us. When check in time came and went is when I had to contain myself. One thing for us to be shunned for being early but for them to tell our room was not available at the time the business had committed to was very frustrating. It showed they had no system and were unprepared to provide reasonable customer service. We waited patiently and thankfully not for much longer and maintained our positive countenance. Thank goodness the room was,while only on the first floor, the better of rooms we had stayed in and worth the wait had it been managed better. If it weren’t for the grumpy reception we would have rated this trip more highly. Hopefully this business can get its cleaning process and attitude to customers of male staff improved the location value and room would be highly recommended as is a little work to do.

房間蠻大的，對於我們衹住一晚的客人來説，房間和衞生間都是蠻舒服的。床墊是稍偏軟的那種，不過睡上去還好。衞生間設施有點舊但還是蠻乾淨的。有一個小陽台能看到一點點的海景和城市的夜景。樓層高晚上還是挺安靜的

這是一個很棒的住宿地。我們選擇了一間可以欣賞海景的單間，這確實值得。儘管我們遲到了，但我們還是聯繫了門口的電話服務人員，他們在辦理入住手續時與我們進行了交談。服務友善，並在整個響應。唯一的不足是，客房每8天衹提供一次服務。但是，當我們要求提供新毛巾時，他們很樂意提供。游泳池很漂亮-冬天的游泳池有點冷，但是溫泉很舒服，我們真的很喜歡桑拿。早餐已包括在內，我們可以在綜合大樓中選擇三個咖啡館，所有三個咖啡館都提供美味的食物。 我們等不及要回來了！