澳大利亞昆士蘭的海滩飯店

我們訂的海景房，住11樓，客廳連着超大的陽台，視野簡直太棒啦！我們每天出來看看日出、曬曬太陽，就着陽光吃吃早餐，日子真是太愜意了！ 交通非常便利，五分鐘能走到最近的沙灘。樓下就是車站，坐上車哪裡都能去（海岸線也是真的長，坐車一坐就要好久），在North Burleigh Lookout的位置拍到了夕陽下閃閃發光的海岸線，感受到什麼是“黃金”海岸了！ 房間設施也很完備，洗衣房、廚房都有，Coles、Woolworth都在步行距離可達的卡維爾大道口，於是我們自己買食材做了好幾頓飯。這三天可以説是我們的澳洲之旅裏最悠閑的幾天了。

Excellent location, lovely apartment, and great facilities. We really enjoyed our stay and would happily come back again. Highly recommended!

酒店性價比高，設施齊全，有游泳池、温泉、網球場等。附近超市、美食眾多，離海灘很近。雙床房每個都1.4m，很寬敞。有兩個小點：被子是用被單夾的而不是套起來的，有點不太習慣；私家停車場直達樓下很方便。但是必須得走幾階樓梯才能坐上電梯，希望能修個斜坡之類的方便更多旅客。中間早餐問題出了點小插曲，攜程也積極幫忙和酒店前台溝通，最後完美解決了。點贊～

房間足夠大，270度廣角，有多處玻璃可以透視外面，陽台景觀也很不錯！從陽台往左遠處是運河，往右就是海邊，沿海可以一直到q1大廈！服務的漂亮白人姐姐態度特別好！唯一遺憾頂樓海鮮沒訂到，但是也不能上樓看！！！

酒店地理位置非常好，離沖浪者天堂沙灘就幾分鐘步行，旁邊有商場通往沙灘的通道，可以全程室內捷徑直達。門口就有tram車站，還有公共停車場也是非常近。 缺點也是和地理位置有關，朝海的房間會聽到沙灘夜市但肯定比反方向朝河景的要好，那邊有個酒吧，週末直接吵得無法睡覺。 衞生衹能説一般，或者取決於你房間遇到的清潔人員素養，因為當中換了一次樓層，明顯客房清潔服務提升了。 服務是非常不滿意的地方，特別是前台，我訂的是豪華家庭房，前台在明明房間很空有海景的豪華家庭房的情況下，兩次不給我換，直到我拿出同樓層同樣的豪華家庭房對着海景的那個空着的證據，他們才給我換，之前即使我多次反應房間外面樓下太吵影響小朋友睡覺，都沒有給我換。 另外，雖然是家庭房，洗手枱設計太高，沒有考慮家庭客户需求，小朋友使用夠不着，想要個小凳子或者腳踏都沒有。洗手枱區域也非常小，對於家庭客户洗漱用品放的非常擠，而且龍頭離台盆距離不合理，非常容易濺水到旁邊。 早餐是當時預訂時吸引我的特色，因為帶着小朋友住酒店，每天有自助早餐是非常方便的。基本上還是中規中矩不錯的，週末有現做的omellete，算是週末加分項。 這個酒店還有個和特點是豪華房的樓層比高級房要低。按理越高視野景色也越好。他們的豪華公寓大套房就在頂樓。另外，住了一週發現這個酒店接待團體客户也比較多。

我將從日本的角度來回顧一下。五月初入住的。 優點 - 優越的地理位置 - 所有前台工作人員都很友善。 - 您可以免費借用的燒烤套裝包括各種類型的火鉗、油、鹽和胡椒。 - 衛生紙很軟 - 提供多種咖啡和茶。冰箱裡還有牛奶。 - 洗髮精、潤膚膏等全套盥洗用品 - 浴缸很寬敞。熱水出得很快，所以你可以很快地加滿水 - 前台提供飲用水，所以不用單獨買水。 沒有指定太多預先信息，但我想要的信息 （如果能解決以下問題就更好了，不過整體還是很滿意的。） - 不可穿睡衣或浴袍 - 沒有微波爐 - 燒烤套裝不包含刀具和餐具（我買了牛排，但沒有刀，咬不動） - 不存在噴霧型除臭劑這樣的東西

24小時前台，不像預訂訊息寫的，晚到需要提前聯繫self checkin，晚到也不用擔心。服務還是不錯的，前台工作人員很nice，朋友不小心戳到了手指頭，想要點冰塊，但是可能太晚了，前台服務人員前前後後幫找了很久都沒找到，雖然最後冰塊沒找到，但是還是十分感謝。 但房間衞生一般，總有股説不上來的味道，窗户關上和開開基本沒區別，有一晚外面開part我們在在房間裏聽的很是身臨其境😂但好在沒有開到很晚，一會兒就安靜了。入户燈壞了，導致有一個房間很暗，但也懶得去找工作人員了，這邊的效率估計一時半會兒折騰不好，湊合了哈哈哈。 位置很是不錯，租車行就在旁邊，離中央火車站步行15分鐘以內就能到，去庫蘭達坐小火車很方便。

很棒的住宿!非常適合兒童和成人,無論是游泳池還是海洋都選擇。只是希望我預訂了海景。我不能挑剔服務,特別是在解決我們的停車問題時。

This was not our first stay and in the main it was good. We stayed twice on this trip with a stint on Magnetic Island in between. Service on our departure stay was while not bad was marred by the gentleman who was abrupt and less than enthusiastic about being helpful. We arrived in the morning knowing we couldn’t get in until later and were greeted by a friendly and helpful reception attendant. Who said we would let us know by text as soon as a room was available for us. We took that to mean if we could enter our room before the scheduled check in time we would get a message. We never got a message. In fact we had ran out of ways to entertain ourselves and keep cool with just under an hour to check in time. So we went to the reception to assign the room was ready and were grumpily informed our room wasn’t ready and that is why we had not had a text. We understood this could be the case but the summary dismissal was far from reasonable customer service. No apology given we had patiently waited for over four hours already. We waited in the lobby and watched as others were given rooms. Why we had to wait while others did not was given no explanation and made no senseh to us. When check in time came and went is when I had to contain myself. One thing for us to be shunned for being early but for them to tell our room was not available at the time the business had committed to was very frustrating. It showed they had no system and were unprepared to provide reasonable customer service. We waited patiently and thankfully not for much longer and maintained our positive countenance. Thank goodness the room was,while only on the first floor, the better of rooms we had stayed in and worth the wait had it been managed better. If it weren’t for the grumpy reception we would have rated this trip more highly. Hopefully this business can get its cleaning process and attitude to customers of male staff improved the location value and room would be highly recommended as is a little work to do.

可惜泳池正在維修，我們沒能用，但地點絕對沒問題。離濱海大道和凱恩斯所有便利設施都很近。 房間還行，設施簡陋，但很乾淨，在遊玩了一整天後回到房間感覺很舒服。我們訂的是家庭房，可以通往露台，很不錯，孩子們可以在那裡玩耍。