Best hotel staff and reception in particular. Helped us with a smooth check in despite last minute arrangement. Chef restaurant is a hidden gem. Will definitely come back!!!!
The hotel is older, but its well maintained, clean, and the staff provide excellent service. I’d definitely stay there again if I were visiting Sienna. It’s the closest you can stay without entering the ZTL, and walking distance from the Duomo.
訪訪客用戶Pros: great location, just a few steps from a few must see of the city. Cons:the noise of morning workers cleaning or making deliveries in the morning (7-8am) and tourist making their way through the alleys and streets to or from hotels, bar, etc. will carry to tour room... maybe disrupting your sleep. Also, if you're going to arrive after the reception closes it can get tricky or stressful as you have to reach out an on-call reception person (in my case it took 3 dials in to hear from them, I got delayed 20min. on the road and the person left and have to call again). The lock of my room and for the constant slamming of doors rooms seem to be a bit tricky to operate. Finally, the safe in my room was looked at my arrival, so I couldn't use it. Not the best value and wouldn't recommend it.