在墨西哥哈利斯科州，設有酒吧的飯店

Overall, the hotel itself was decent. The room, food, and general service were acceptable, and most of the staff were friendly. However, I had a very disappointing experience with the tour desk inside the hotel, especially when it came to payment. On my first day, the tour representative was very friendly, so I decided to book a tour through them. When I paid, the staff member spent quite a while setting up the card terminal and deliberately kept the part showing the exchange rate out of my view. I was never shown the exchange rate clearly, and I was never asked whether I agreed to have the transaction converted into Canadian dollars. I only found out afterward, when I received the transaction notification from my credit card company. The exchange rate they used was extremely poor, and I ended up paying about CAD $30 more than I should have. What bothered me most was that I had no idea this currency conversion was being applied at the time of payment. My understanding is that with Dynamic Currency Conversion, the customer should be clearly shown the exchange rate and final amount and should be given the choice to accept or decline it. That did not happen in my case. I did not go back to argue with them after I discovered it because I did not want this issue to ruin the rest of my vacation. However, after checking online reviews, I also found comments from other guests mentioning similar issues involving exchange rates and deposits. Because of that, I do not believe my experience was simply an innocent misunderstanding. The whole situation felt very misleading. In fact, I had already read some reviews about questionable exchange rates before the trip, so I specifically brought cash to pay the deposit in order to avoid this problem. Unfortunately, I still ended up being charged this way when making the final payment. The tour itself was also not a good fit for us. Almost everyone in the group was local, and the guide mainly spoke Spanish, so if you do not understand Spanish, you may miss a lot of the experience and there were some safety issues too. I also felt the tour was poor value and that several parts of the day seemed focused on encouraging additional spending. The tour was also highly overpriced. To be fair, I would not say the hotel itself is bad. I would still consider staying here again. However, I would strongly recommend being very careful with the tour desk and with any credit card payment. Make sure you can clearly see the currency, exchange rate, and final amount before tapping or inserting your card, and insist on being charged in MXN unless you personally choose otherwise.

預訂的大床房，開始從圖片上還看不出來有多寬敞，進來之後看到空間實在是太大了，住起來很舒服，衞生也很乾凈，早餐可選擇性也比較多。

我們住了兩晚，整體很衛生，餐廳口味不錯，價格不高，但選擇不多。外部環境還好，有兩個泳池，公共區域有WiFi，但房間沒有，且很簡單，除了牀品和基本的衛浴外，沒其它的設施，當然這價格也就這配套，所以按需選擇啦。

優秀的酒店，乾淨，員工友好，每天晚上 9 點都有免費表演，但我不喜歡各種各樣的表演，因為衹有當地住宿，海灘不清澈的水很臟，在海灘上我想放鬆一下，享受陽光晒黑當地過來賣東西太煩人了。我不會再回來了。抱歉地說。我寧願呆在我家去我家的海灘。失望的。

由於航班取消,不得不意外入住這裏,但我和我的妻子非常高興!這個地方很大,位置完美,就在機場旁邊。不幸的是,他們不提供出租車服務到機場,但有出租車總是可以帶你在那裏,司機會試圖撕裂你,收取你20美元,甚至5分鐘的車程,但當地人只支付5-10美元的最高;所以不要掉下去。 但是酒店對我妻子和我來說是一個受歡迎的驚喜。購買自助早餐添加!我們沒有最後支付90美元早餐,如果我們預付了大約40美元。不要費心在椰子中購買酒精飲料 - 它的價格過高,你得到的酒精很少。絕對可以享受入住時提供的免費優惠券/服務;您會得到一些包含免費飲料,龍舌蘭酒和水療中心的優惠券書。這些是額外的福利。房間夠好,不是高檔豪華,但酒店其餘的令人印象深刻,巨大的游泳池很棒。

I don't usually post negative comments, but if this will help another traveler make an informed choice, I thought I'd let you know a couple of things. First, I booked a junior suite with an ocean view. The rooms are very nice and spacious. However, our ocean view was actually of telephone poles and wires and the thatched roof of the club across the alley. I admit, the ocean was in view, beyond these obstacles. Our original room was on the 4th floor and the first night our roof sprung a fast leak due to the downpour outside. It was mostly cleaned up and we were told to let the front desk know in the morning that we needed to move rooms. I would have thought that due to the inconvenience of having to re-pack everything, that they would have given us an upgraded room. Instead, they gave us a junior ocean view suite on the 3rd floor with a closer view of the wires and rooftop. This room also had only one patio chair so even if we wanted to sit out on the patio, we wouldn't have been able to together. The resort itself has nice amenities.

Staff were all so sweet especially the hostess and servers in the buffet restaurant. Also very comfortable beds l, and the maid service was fantastic and accommodating. This was our sixth stay at this location and we will definitely be back.

El lugar es muy cómodo, para escapada de pareja me parece ideal, el agua de la alberca muy calientita

Siempre llego a este hotel es muy bueno y han mantenido perfecto nunca había estado en este cuarto y me pareció ver ciertas carencias comparado con otros cuartos vale la pena lo dejen como los otros

I stayed for a week here at Free Spirit and absolutely loved it. It is a very special place in a great location full of excellent people. The service was second to none and I felt extremely welcome. I could not recommend this place enough for young travellers, solo travellers, LGBTQ+ travellers, and anyone who is looking to relax bohemian style in Guadalajara. There are parties on the rooftop and also a lovely yoga studio with aromatherapy and other great activities. I would most definitely come back to stay here and I highly recommend others to check it out too. Thank you for everything Free Spirit!