The Taj Mahal Delhi is a beautiful hotel with splendid decor and an old school ambience. However, some of the underlying cost cutting is noticeable.
The breakfast buffet for example is anything but - with a handful of items such as bread and rudimentary cereal laid out but anything substantial needs to be ordered and it arrives in due time in small portions. It's awkward to know how many times can one order in the circumstances.
Another example occured when I changed some currency at the hotel. I expected the rate to be bad and it was, but this was not an issue. I am happy to pay for luxury and convenience. However, what irked me slightly was when the staff explained that there was no change so she couldn't give me 60 INR. It's a very small amount but I felt it was a liberty - imagine offering currency exchange at an exorbitant rate but you don't have currency.
Other than that we had a good stay. The pool was stunning as was my beautiful club suite. It was a very generous size and beautifully designed with views over the pool and Delhi beyond - a real oasis in noisy and bustling Delhi.
The club lounge is ok but not really worth paying for - the timings for high tea etc are so inconvenient that you won't be able to use them.
Overall, this was still a good stay and probably the best hotel for the price in this part of town.
來德里機場轉機的話,選Novotel 一定安心。服務上有國際連鎖酒店的標準,每一位員工都非常專業,由bellboy 到守衛到concierge 到前台員工,每一位都有竭誠服務住客的態度。房間寛闊,熱水水壓強勁,冷氣充足,乾淨,是轉機的好選擇。特別要加許前台的Waikim。He really goes out of his way to ensure I had a smooth check-in experience.是能安心休息的地方