The receptionist was extremely helpful, kind and attentive!! She noticed my disability and even offered me a handicapped room and removed the 10.00 parking lot charge something I was totally unaware of
Their rooms are always clean, nice and nothing more or nothing less than the traveler would need!!
The bar was nice with live music but I had to get a barmaids attention after waiting for about 15 minutes in a practically empty bar. Margarita was OK. They only offered one kind.
Hotel was extremely clean and staff were kind and helpful. Sadly our car was towed as we didn’t realize we couldn’t park where we did. Hotel only has a few spots to park. We parked a block away.
Towing fee (after we found a ride) $376.00.
Pour info j'avais une suite au dernier étage, et dès mon arrivée j'ai pris la peinne de leurs dire que parler en anglais n'étais pas facile pour moi et que ce n'était pas ma langue d'origine. Et jusye WOW j'ai adoré mon séjour avec eux.
Je n'ais aucun point négatif, très confortable, le lit comme le divan, beaucoup d'espace, l'internet fonctionne super bien, pour la douche pour moi la pression d'eau est importante et je n'ais pas été déçu, car la pressiondu jet d'eau étais parfaite (pas trop fort, ni trop faible), très bonne insonorisation, j'ai rien entendu j'ai même réussi à dormir comme un bébé, le personnel à été super gentil, aimablement, et ils m'ont aider à trouver l'itinéraire le moins cher pour retourner à l'aéroport et même me montrer on était l'arrêt de but le plus proche. Ils étaient tous très serviable.
Côté déjeuner, WOW!!! 1er chose que j'ai remarqué c'est qu'à d'autres place ils ne font pas ce genre de service, une personne super gentille vien chercher ton assiette quand elle es vide, à chaque matin il y avais un petit quelque chose qui changeait donc tu ne mange pas toujours la même chose, il y a bien sûr certaines choses qui sont rester ce qui es normal et en plus c'était les plus populaires, j'ai adoré pouvoir me faire des gaufres chaque matin, il y avais beaucoup mais vrais beaucoup de choix.
N'hésitez pas a choisir cette hotel pour ma part si je dois revenir a Denver je reprendrais cette hotel.
Ps.: sorry pour les photos un peux flou, j'avais pris une vidéo mais je n'ais pas trouver comment envoyer ma vidéo alors j'ai pris des screenshoot de ma video pour que vous puissiez voir ma suite.
訪訪客用戶When Isabella checked us in she was friendly and helpful. Our one bedroom suite was nicely updated, spacious, and stocked with more than we needed (toiletries, pots/pans, dish soap, etc). The heat worked very well, the shower was nice and hot, and the bed was comfortable. Ran to Walmart around the corner to buy a rug for inside the front door as our snowy shoes were quite slippery on the flooring. It was tough to turn onto the street when going somewhere as the plows caused high snow mounds that we couldn’t see around/over for oncoming traffic. For that same reason it was almost impossible to walk our dog around the area; we ended up having to put him in the car and drive somewhere else. The staff was very kind and let us have a late checkout since it wasn't a busy arrival day. Overall we enjoyed our stay and will definitely book with them again.
SSarah B85The staff were super nice and helpful, rooms were clean and the atmosphere was pretty cool. Our biggest complaint is the giant see-through window in the shower that anyone in the bedroom could pretty much see you naked, that frosted glass was not blocking anything out. Probably fine if you’re in the room alone or with a partner, but if you maybe have friends for acquaintances stop by while you’re still getting ready or if you share a room with your kid… It’s just kind of weird.  There also was not an exhaust fan in the bathroom, which I think was needed. Also water from the shower door soaked the ground every time, but that’s pretty common in most hotel rooms with a glass door. It also would’ve been nice to have had more than two towels in the room.
I will still stay here again because I really enjoyed the atmosphere and the location was perfect for what I needed.
訪訪客用戶Have been coming to the Mountain Chalet for years. This ”homey” place is in the perfect location for ski in/ski out, as well as walking to restaurants and easy access to the gondola that takes you to the lower Snowmass Village. During winter months, breakfast and lunch are included and they are great to get your day started and take a ski lunch break. Very cozy living room area with real fireplace; free hot chocolate & they even had daily fresh cookies in the afternoon. If fancy high-rise hotel is your choice, this place is not for you. However, it exceeds expectations for a ski chalet resort. Rooms have been renovated over the years and are very comfy and some have great mountain views. They also have hot tub & outside heated pool. Our only choice while in Snowmass!