在坦尚尼亞桑吉巴西區，設有SPA的飯店

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

The food was nice and distant from the airport was a good thing as our flight arrived a little after midnight. The staff were very hospitable and courteous.

The location is at the quiet side if the Stone Town. Due to it is situated inside a small alley, the directions could be quite complicated and we were lost several times to head back to the hotel. Despite being assured that it's safe, we were tapped by few mischievous children when we passed by a school near the hotel. That said, the room and hotel itself was great. We particularly enjoyed the breeze at the open air loft, where we could view the sea and ships from far away. It was indeed relaxing. The historical bed and bath in the room made the experience so unique. The only downside was there was insufficient of hot water for the bath. The breakfast wise was in fact the best we had in Tanzania, not to mention the impeccable hospitality provided by the staff there. Special shout out to the helpful staff who assisted us with our luggage during check in and out. Bear in mind on the steep staircase up to the room and inside the room to the loft. It might not be suitable for those who have knee problem, as you literally need to climb up and down everytime to the washroom. Otherwise, it was quite a memorable stay.

房間,陽台,房間和餐廳的景色真的很好。但他們在接待客戶服務方面只需要改進一件事。 我入住的時候籤的房間和真正收到的房間不一樣,他們換了房間沒有通知,我問爲什麼他們說裏面是同一個房間,但是完全不一樣,換的房間根本沒有隱私。在入住期間,我們必須關閉窗戶。 而且我入住的時候要求延遲退房,他們告訴我早上最後一天檢查,最後一天我又要求延遲2小時退房,他們拒絕了我的要求甚至沒有檢查系統,只是說不。我對他們的態度非常失望。當我檢查網站時,剩下很多房間。 衆所周知,桑給巴爾是度假的地方。度假的地方大多數5星級酒店,由於航班時間,他們運行退房時間非常靈活。沒有值得在客戶服務中獲得5星級。

房間很好也很乾凈。服務相當可以，很主動。環境一級棒。附近300米還有桑島唯一一箇中餐廳，性價比很高。值得推薦。但是酒店推薦的出海看海豚和監獄島比較貴，有條件還是外面找。

一般來說,位於老城中心的不錯的酒店。如果帶了很多行李,請隨時準備出租車不能直接到達酒店,因爲酒店所在的街道是步行的。距離最近的車站步行大約50米。早餐是“瑞典式桌子”。舒適的牀墊和頭。浴室有衣和腳毛巾。浴室/廁所用新管道清洗。房間裏還有電視。

Loved this place, everything was great, food, drinks, pool, gym.. baggage storage after check out. Wish i had more time.. and the aircon after 3 weeks without any was the icing on top of the cake.. bed was really comfortable. They allowed an early check in too.. i have absolutely nothing bad to say 👌 staff really friendly and polite as well

前台提供了一間已有人入住的房間，深夜23:00我們辦完入住打開房門已有一位中年男士在床上入睡，那位男士受到了驚嚇並且十分生氣，同樣的，我們也非常的驚嚇並且感覺十分尷尬。對於這樣的誤會，前台僅向該男士表達了歉意，並未對我們道歉。 更換房間後，我們的雙床房被換成了大床房。酒店並未對此作出解釋，由於夜深，我們放棄了換床休息了。 房間內有黴味，和一瓶喝完的礦泉水瓶，並沒有打掃乾淨。早餐時餐廳有很多蒼蠅亂飛。 對於此次住宿經歷，我感到十分不滿。

優點:港口一級的酒店,允許整個老城步行。房間很漂亮,寬,室整體乾淨。工作人員很。早餐比較好(尤其是雞蛋地圖菜) 我們在那裏吃的唯一晚餐很棒。屋頂的景色很美。 不利因素: 街區很,房間(303)位於屋頂餐廳下面,所以至少有23點鐘和6點鐘起牀的聲音很大。 即使室很乾淨 我們也發現了兩個