在坦尚尼亞桑吉巴西區，設有SPA的飯店

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

The location is at the quiet side if the Stone Town. Due to it is situated inside a small alley, the directions could be quite complicated and we were lost several times to head back to the hotel. Despite being assured that it's safe, we were tapped by few mischievous children when we passed by a school near the hotel. That said, the room and hotel itself was great. We particularly enjoyed the breeze at the open air loft, where we could view the sea and ships from far away. It was indeed relaxing. The historical bed and bath in the room made the experience so unique. The only downside was there was insufficient of hot water for the bath. The breakfast wise was in fact the best we had in Tanzania, not to mention the impeccable hospitality provided by the staff there. Special shout out to the helpful staff who assisted us with our luggage during check in and out. Bear in mind on the steep staircase up to the room and inside the room to the loft. It might not be suitable for those who have knee problem, as you literally need to climb up and down everytime to the washroom. Otherwise, it was quite a memorable stay.

房間、陽台、房間景觀和餐廳都很不錯。但他們前台的客戶服務有一點需要改進。 我入住時預訂的房間和實際入住的房間不一樣。他們沒有事先通知就幫我換了房間。我問為什麼，他們說裡面的房間是一樣的。但實際上完全不同。換後的房間完全沒有隱私。我們不得不一直關著窗戶。 入住時我要求延遲退房。他們要我最後一天早上再再問。最後一天，我又要求延遲退房兩小時。他們甚至都沒查系統就拒絕了我的請求。直接說「不行」。我對他們的態度非常失望。而且我查看網站時，明明還有很多空房。 眾所周知，桑給巴爾是度假勝地。度假勝地的大多數五星級飯店都會因為航班時間的關係而靈活安排退房時間。但就客戶服務而言，他們根本不配獲得五星級評價。

房間很好也很乾凈。服務相當可以，很主動。環境一級棒。附近300米還有桑島唯一一箇中餐廳，性價比很高。值得推薦。但是酒店推薦的出海看海豚和監獄島比較貴，有條件還是外面找。

一般來說,位於老城中心的不錯的酒店。如果帶了很多行李,請隨時準備出租車不能直接到達酒店,因爲酒店所在的街道是步行的。距離最近的車站步行大約50米。早餐是“瑞典式桌子”。舒適的牀墊和頭。浴室有衣和腳毛巾。浴室/廁所用新管道清洗。房間裏還有電視。

Loved this place, everything was great, food, drinks, pool, gym.. baggage storage after check out. Wish i had more time.. and the aircon after 3 weeks without any was the icing on top of the cake.. bed was really comfortable. They allowed an early check in too.. i have absolutely nothing bad to say 👌 staff really friendly and polite as well

符合預期，酒店位置不錯，但開車不方便進來，需要走一段石板路進來。房間空間略顯侷促，因為老建築間距關係，窗户基本直接貼着對樓，訂得晚了，也沒其他房型可選了，提前已經有心理準備了。頂樓是餐廳，風景很美，早餐可口。早到了近2個小時，前台幫忙協調空房提前入住。總體不錯，適合在石頭城過渡一晚。

不錯的餐廳,海鮮拼盤是我能找到的坦桑尼亞和桑給巴爾最好的。 不錯的游泳池,推薦酒店的新部分/第二階段。

Who has never been there,i I recommend to go and and enjoy . Good assistance