在巴基斯坦旁遮普省，設有SPA的飯店

Having read that the Pearl Continental was a 5 Star hotel, made me look forward to staying there. Upon arrival, the staff at the reception desk were very courteous and professional. Check-in was slow due to some alleged computer issue. The rooms were nothing special and looked very tired and in need of renovation. Especially the bathroom, which was on par with a 1 Star establishment. Breakfast was acceptable and service reasonable. Definitely not to 5 Star standards. Again the reception desk staff professional and courteous upon checking out. The icing on the cake for me was when we checked out, I asked where would be the best place to get a taxi. They said they have a desk near the entrance and the staff there can arrange transport for us. So we approached the desk and told them where we wished to go. After tapping on a calculator for 5 minutes the chap told us the fare would be 10,000 Rupees. 10,000 I exclaimed! This was more than double for what the journey should be. I was expecting it to be slightly more as it was being arranged by the staff of a so called “5 Star” hotel. I shared my thoughts on the fare but the chap was not interested. I reluctantly accepted the fare, paid the 10,000 rupees in cash, whilst trying to convince myself that it’ll save me walking a few hundred meters down the road and haggling with the taxi walas in the midday heat. So we were escorted to the vehicle by the chap from the desk. The vehicle wasn’t anything special, just a standard saloon, which had seen better days. The chap from the desk, gesture for me to follow him back to the desk, whilst he asked my wife to make herself comfortable in the car, and the driver began putting our cases in the boot. I followed him back towards the hotel entrance and asked what was going on? He casually replied that he had miscalculated the mileage and would require more money. To which I laughed and replied that the cost was already more than double. How could he be asking for more! I shouted to the driver to take the cases out of the vehicle and asked my wife to not get too comfortable. I then told the chap at the desk that I have never been dealt with in such an unprofessional insulting manner. I voiced that these type of extortion tactics are very unbecoming of a so called “5 Star” hotel. I demanded my 10,000 Rupees, which he grudgingly gave to me. Suffice to stay, I will never be staying at the Pearl Continental in Rawalpindi ever again. It’s most definitely NOT a 5 Star hotel in any shape, way or form. With staff like the guy who tried to rip me off, not once but twice, in broad daylight, just highlights the festering desperation, greed and total disregard of any form of respect or decency that exists here. Absolutely no shame. Anyway we walked 6 feet outside the hotel and got a taxi for 4,000 Rupees for the same journey. Be careful, everything isn’t what it seems. Watch out for these smiling passions and daylight highwaymen.

我們在巴基斯坦拉合爾的皇家瑞士酒店度過了非常愉快的時光，這是我們在那裡住的第五年了，非常非常高興，工作人員很好，服務也很好，滿分 10 分👍非常好，尤其是接待人員非常好，我們喜歡住在那裡，來自英國英格蘭的 Mohammed

我喜歡地方工作人員的清潔。接待車停車場 AlhamdulilAllah很好很好感覺不像老壁畫工作人員好牀洗手間都很好。我推薦在這個預算非常好的財產。

整體體驗不錯,從90s.小時候就一直去這家酒店 好:優質的服務。驚人的自助早餐,有當地和大陸的選擇。令人驚歎的景色。30年來的一致性。 不好的:設施非常陳舊,需要大升級。我4歲玩的和我在他這個年紀玩的一樣的鞦韆。非常適合懷舊和再造舊照片。不過,顯示東西多麼過時。其實有些只是壞了。幾年前免費提供給客人的乒乓球和壁球房關閉,換成了一些功能不全的4D娛樂。度假型酒店娛樂用不多。房間電視不是智能電視。

Brilliant experience and lovely staff. I had a great time and would like to come back on my next visit. Very happy with trip.com and Serena hotel . Just wow especially for my special occasion.

Super Wonderful live Reception good service, especially Ms.Mahrukh Akram.

房間很寬敞,空調很完美。我們喜歡歐陸式早餐幾乎一切都很完美。 我面臨的唯一的問題,當我的妻子打電話給他們任何服務時,他們沒有出現,當我這樣做時,他們立即凸輪。沒有得到這一點。

酒店本身不錯。就是最近中國人千萬不要來拉合爾。我們入住這個酒店之後，他們不允許我們出門，除非我們租防彈車，防彈車現在是個天價。而且有防彈車也不給去景點參觀，好好的暑期旅遊泡湯了。…..我們衹好拉合爾買機票回國。提前結束旅行。…..酒店提供免費大巴去機場….無語😓ing 撒油那啦Pakistan

Good experience excellent service