本人於近日入住貴酒店,遺憾地發現兩間客房的衛生及清潔狀況遠低於酒店應有的標準。以下是根據照片紀錄反映的具體問題
地面及地毯雜物與碎屑:
在多處地毯及木地板邊角發現前客留下的垃圾,包括白色塑料扣、廢棄尼龍索帶、黑色細小碎屑及白色不明碎屑。
設施受損及清潔疏忽:
牆紙/牆面: 發現有明顯的刮痕、污漬或黏貼殘留物
滑門/玻璃邊緣: 邊緣有黑色密封條脫落或異物懸掛,影響外觀及使用。
Neglected Floor Hygiene: Multiple debris items were found on the carpets and wooden floors, including plastic fasteners, cable ties, and unidentified dark particles. This indicates that vacuuming and floor cleaning were extremely superficial, especially in corners and under furniture.
Poor Detail Cleaning: There were visible marks and residues on the wallpaper, and dust/grime accumulated around fixtures (such as the cabinet keyhole).
Maintenance Issues: A black seal or ***** was found peeling off from the sliding door/glass frame
Room: excellent
Location : everything is near! U can get anything in just a short time. Either by walk or by grab.
Amenities : unlimited, u can just get it at the desk.
Checkin/checkout procedure : easy and time saving.
Staffs&owner :very helpful.
Overall is excellent.