在馬達加斯加安齊拉納納省，設有SPA的飯店

好像不是在酒店,而是在一家人!花園很漂亮,食物很棒!(早餐可以多一點品種。)絕對是返回的地方!

設施一流，景色迷人，但服務人員真的很非洲，不要期盼太多。 設施很棒。漂亮的無邊泳池游泳和美妙的貝景。房間也很大,有一個非常好的浴缸。嘗試他們的按摩,你會感到驚訝。 讓我們談談需要改進的事情。 1.mid晚上到凌晨2點,就在我房間旁邊的餐廳裏,有施工敲門,我聽到聲音很大,很清楚,我只是不敢相信這是高端酒店發生的事情。在夜間任何級別的酒店裏不發出噪音是常識。最後,我凌晨2點跑出來到餐館,命令他們在這個小時停止發出噪音。所以他們停止了。 2.then又早上6點園丁在我房間外走動了好幾次,我聽得很清楚他在走動和澆水,ppl還試着睡覺的時候這麼早做園藝是必要的嗎? 真的需要培訓員工 一些基本的知識,不做什麼。

Nous avons découvert cet hôtel car cela faisait un moment que nous n'étions pas venus à Nosy Bé. Nous ne regrettons absolument pas notre choix. De la navette d'arrivée à la navette de départ tout a été parfait. Une belle structure, une plage nettoyée tous les jours, le personnel toujours souriant et compétent, la bonne nourriture, les activités proposées, la piscine face à la mer et le superbe coucher de soleil. Un petit mot aussi pour son directeur très accessible et bienveillant. Bref tout cela pour dire que nous reviendrons et recommandons le Palm Beach Resort and Spa de Nosy Bé

Check-in: 5/5 The check-in process was fast and efficient. All advance requests regarding the room were fulfilled perfectly, and the staff responded to my pre-arrival emails promptly and clearly. No security deposit was required. No welcome drinks were offered. Internet vouchers are available immediately at check-in, with a unique password provided for each device. A towel card for beach towels is also given. Reputable hotels should abandon the outdated practice of towel cards, especially since the towels themselves are worn and unlikely to be taken as souvenirs by guests. Check-out: 4/5 Check-out is strictly at 11:00. At 10:50 housekeeping was already waiting by the door. A two-hour late check-out came with an unfriendly surcharge of 50 EUR. Room (#814): 4/5 The room is spacious and well-appointed for a 4-star property, but I have to lower my rating due to visible wear and tear. The toilet paper holder was loose and falling off the wall. Both the shower and sink faucets were leaking and splashing water in all directions, causing water to seep from the bathroom into the corridor and the room itself. Hot water pressure was generally good, with only one disruption during a two-week stay. Toiletries are basic: shower gel, shampoo, and soap. The bathroom lighting is very dim. Wardrobe doors are saggy and do not close completely. The balcony door also does not close fully, so the latch cannot be engaged. While the hotel and island felt very safe (no risk of a break-in), if a neighbour on the adjacent balcony smokes, the smell is distinctly noticeable inside the room. The balcony view itself is pleasant. The in-room safe is spacious enough to fit a laptop easily. A mini-fridge is available but barely cools, and the minibar is empty. Only one small bottle of drinking water is provided upon arrival; guests must purchase any additional water thereafter, which is unusual for a hotel at this level – an odd area of cost-cutting. The air conditioner works efficiently. I found the mattress and pillows uncomfortable and slept poorly. The room is exceptionally quiet – no noise from neighbours or hotel staff. The only sound was a cow mooing in the nearby village in the mornings, which didn't bother me much. Housekeeping does not intrude early; cleaning is conducted discreetly, quickly, and to a high standard. Useful extras included a large beach bag and two umbrellas. There were occasional power outages, lasting from 5 to 30 seconds. Breakfast: 5/5 Breakfast is very good for a 4-star hotel, with a fairly wide selection, though the menu is identical each day except for two varieties of freshly squeezed juice that rotate daily. Fruits are limited to melon, pineapple, papaya, and bananas. Service is attentive and efficient, with plenty of available tables, including many with beautiful sea and beach views. There are never any lines. The only minor drawback: omelets were prepared slowly, likely due to low stove power rather than staff efficiency. Beach: 5/5 The beach is spacious, clean, and well-maintained, with sun loungers and umbrellas always available. Hotel staff regularly clean seaweed from the beach. Security guards are always present, so belongings could be left unattended without worry. Beach vendors keep a respectful distance and do not bother guests. The sea is generally clean, although occasional seaweed may drift in. Tides are minimal and do not cause inconvenience. The sun is very intense; sunscreen of at least SPF 50 is highly recommended during the first days. Pools: 5/5 The hotel has two nice swimming pools, both with plenty of loungers and umbrellas available at any time. Guests: The atmosphere is relaxed, mostly attracting couples without children. The majority of guests were from Eastern Europe (Poles, Czechs or Slovaks). I did not encounter any Russian-speaking guests at the hotel during my stay.

Cadre très joli SERVICE au top, par contre, au niveau du choix de la nourriture, c’est désirer, ainsi que la qualité alors que nous sommes dans un établissement trois-étoiles

酒店各方面都很棒。主餐廳的食物非常好吃,簡直是華的,非常好吃的朗姆酒。酒店的每位員工都很熱情,勤奮,誠實。人們真的想讓住得很愉快。我們把房間改成更好的。沙灘和水清的海灘。賣紀念品的人不在乎,值得保衛。舒適的牀單,大的影子。晚上好。迪傑邁克非常友好,滿足了音樂曲目的要求。在海灘附近的一家餐館喝茶,朗姆酒,可樂。非常好的休息,美好的回憶