在印度泰米爾納德邦，設有SPA的飯店

這家旅館實際上已經過時了，其內部裝飾無聊，顏色褪色，硬質材料脫落，他們應該想辦法清除在窗戶上拉屎的鳥和令人不快的景色。從外部可以明顯看到整棟建築物都有很多裂縫。 前台小夥子法亞茲 (Fayaz) 辦理入住時不知道該如何微笑迎接顧客。你說這是一家豪華精選酒店，但你還需要努力。否則競爭對手將會接管。

這是我第二次入住這家酒店，地理位置優越，交通便利，但取決於您的旅行時間。 早上8點的航班，需要提早退房前往機場。 飯店早餐7點開始供應，所以8點到9點半的航班，您無法享用早餐，因為您至少需要40分鐘到一個小時才能到達機場。 至於房間，我覺得還不錯。

Best in Class! Newly refurbished Smart Rooms stole the limelight. We were offered a very good rate to upgrade to their Club Room. Residency Towers Chennai will always be my preferred hotel

My initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return. Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted. The second room had multiple functional problems: * Non-Functional Power:** The USB ports and power sockets on the wall faulty. * Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine. * Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter. Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols. While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.

My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day. A well deserved PAT for Mr Ramar in exhibiting his professionalism But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally no empathy shown at all bearing the fact that we being tourists cant access to all your facilities This we consider a major setback as its reflects horrid customer service

我們喜歡我們在美塞爾度假村的住宿。我們被升級爲新建的行政房。太棒了。設施,遊戲我自己和孩子們都喜歡。孩子們呆和享受的絕佳地方。

5月9日至5月12日,在Rameswaram的Residency Towers住了3晚。 酒店交通便利,靠近寺廟和其他關鍵景點。入住和退房過程順利,無憂。部分工作人員非常有禮貌,樂於助人。 自助早餐提供了各種各樣的選擇,我們非常喜歡。我們還在酒店吃了一次晚餐 - 自助餐很棒。保安人員和酒店司機非常友好,甚至幫助我們安排當地交通觀光。 房間整潔乾淨,有定期和高效的家政服務。我們還使用了游泳池,乾淨衛生,維護得很好。 總的來說,這是一個愉快的住宿,我們真的很享受這次體驗。

上個月在欽奈另一家知名飯店經歷了一次糟糕的入住體驗後，我對入住麗笙酒店充滿了忐忑。事實證明，我的擔心完全是多餘的。房間一流，設施齊全，餐飲選擇豐富多樣，能滿足各種口味。員工熱情友善、靈活周到，並且總是樂於助人。他們盡力為客人提供舒適便捷的入住體驗。做得好！請繼續保持！

Stayed here with my family for two nights. The service and the staff here are amazing and always willing to help. The only downside is the breakfast variety, thought it would have been better if they had more choices. Otherwise, we had a good time at Hyatt, Chennai.

房間對一個人來說足夠寬敞。浴室很小，淋浴是固定的，水壓也比較弱。 我原本在五樓住了一周，但由於酒店的原因，後半段不得不換房。換到三樓的房間後，淋浴的水壓就沒問題了。 考慮到前台工作人員在換房問題上的態度，以及我明明在入住時間到達卻等了30分鐘房間才准備好，對於一家泰姬酒店來說，這樣的體驗實在令人失望。不過，早餐區的工作人員和入口處的保全都很友善，讓人感到安心。 每天早上早餐區播放的笛聲都很優美。客房服務員總是慷慨地補充飲用水和盥洗用品，這非常貼心。 飯店位置安全，很容易找到，步行5分鐘左右就能到一家超市。