在印度喀拉拉邦，設有SPA的飯店

Bad welcome! At the time of check in, forget the welcome and welcome drink, we were offered a city view room whereas we had booked for the Pool View ( better view and more price) room.( Approximately Rs 15,000 / USD 150 per night ) We were made to go up and down two times to check different rooms. The staff at the reception tried his best to offer less priced room with additional benefit of Lounge access. Only when we put our foot down, we were offered the room we paid for only after 1 hour of wait. We checked in at 6:00pm finally. I never understood the logic behind not allotting the room which paid for. Be sure not to book this hotel during the Season ( Christmas vacation). It is highly chaotic during this season. Room service was good. The room was clean. Room offered a great pool view. We booked the New Year Poolside Party with them which was absolutely let down. Bad music and average food and below average drink options. Highlight is Breakfast and the staff is courteous. Stay here if you get good deals.

OVerall a lovely hotel and super nice staff at reception. Rooms are very spacious and nice comfy beds. Slight communication error when we asked for a tuk tuk and he took us to somewhere we hadn't asked & good job I has my google maps to recognise we were headed to wrong place! Pool is lovely for a swim and nice to have complimentary drinks at 430pm too with a little snack, the games area upstairs was fun too but just very hot up there.

酒店很漂亮,價格昂貴,但值得花錢。

海岸景酒店感覺有點陳舊,但總體乾淨,電視不起作用,但馬上修好了。自助早餐和餐廳很好吃,工作人員很熱心。 不幸的是,我沒有收到我的信用卡付款的詳細聲明在結賬。 儘管自回家以來多次電子郵件請求,但我沒有收到總額的詳細說明,所以我對我的房間收取的費用和多少感到困惑。請儘快把它附加到電子郵件中嗎?

The hotel is clean and the environment is good. Variety of food for breakfast. Next to the new mall which is very convenient

I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in.  They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!

Good staffs and services

Had two nights stay in the hotel at the beginning and the end of our holiday. The hotel was really nice, the rooms were large, with a fabulous rain shower plus toiletries and the beds very comfortable. Fort Kochi is a grey place to explore and the various aires were easily accessible from the hotel. Thoroughly enjoyed our stay at the hotel.

I had a wonderful stay at Holiday Inn yesterday. The hotel was very clean, well-maintained, and created a really comfortable atmosphere. A special mention to Sanika, who was extremely customer-friendly and attentive throughout my stay. Her professionalism and warm approach made the experience even better. I also appreciated the hotel’s excellent follow-up, ensuring that everything was going smoothly. Overall, a truly pleasant and satisfying stay – highly recommended!

Good location and neat ambience to stay with family. Food taste is not great and costly