在印度喀拉拉邦，設有SPA的飯店

I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in.  They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!

我最近住在時代廣場酒店,體驗最愉快。從我入住的那一刻起,工作人員的幫助給我留下了深刻的印象。他們很細心,走出了他們的道路,以確保我的舒適和方便,在我的整個住宿。 房間本身很可愛–乾淨,寬敞,設備齊全,舒適,在探索了一天的城市後提供了美妙的撤退。顯然,酒店爲保持高標準的清潔和客人滿意度而感到自豪。 酒店的早餐很合理,有適合不同口味的物品選擇。雖然不是我遇到的最廣泛的自助餐,但食物的質量很好,提供了堅實的一天開始。 然而,我的住宿並非沒有問題。最持久的問題是酒店spa不斷的冷電話。幾乎每天接到這些電話變得相當麻煩。這是酒店管理層可能想重新考慮的事情,或者至少爲客人提供選擇退出此類通信的選擇。 此外,一名工作人員因沒有提前通知他們,有一次我將錯過自助早餐,而對我進行了一次不幸的事件。這種突然性令人驚訝,不符合團隊其他成員設定的優秀服務標準。 總而言之,我在時代廣場酒店的住宿在許多方面都令人愉快,員工值得稱讚,住宿環境優美,餐飲選擇合理。然而,spa的營銷策略和與工作人員的孤立事件確實對整體體驗略有損害。希望酒店考慮這一反饋,以確保未來客人更愉快、更無縫的體驗

食物和地理位置絕對是這家酒店的加分項，讓我第二次入住。總的來說，一切都很滿意，除了前台工作人員缺乏笑容。也許他們工作壓力很大吧！

We really enjoyed our time in Forte Kochi. We checked in at 1am and the staff incharge allowed us to go straight to our room and do the check in process there which we highly appreciated. The breakfast options were not extensive but of great quality. The late afternoon snacks were great as well.

酒店地理位置優越,毗鄰機場。工作人員很友好,專業。游泳池不錯,但週邊正在維修。不幸的是,從游泳池後面可以看到垃圾堆。來回喧鬧的客人讓我保持清醒。

Leela, Kovalam是一家令人驚歎的酒店,我11歲的兒子和我強烈推薦!它位於俯阿拉伯海的懸崖上。我們升級爲Club Room,爲您提供前往The Cafe餐廳、供應Club會員免費早餐7-10:30am和High Tea5-6pm的餐廳以及額外La Cart可收費午餐和晚餐。俱樂部客房非常出色,設有一個陽台,配有桌子和椅子,俯阿拉伯海,特大牀,牀墊和牀上用品非常舒適,淋浴,水槽和廁所都很棒,配備了所有的洗浴用品。房間打掃得很好,食物很棒。我們在這裏安全地吃了一切,沒有胃不舒服,工作人員很棒!我們會很高興回來的!

我們在這家咖啡種植園/度假村度過了一個驚人的住宿!這裏的熱情好客是無與倫比的,,,,對那些超越一切,讓你感到完全歡迎的工作人員表示巨大的讚揚。向克里希納經理大喊。從我們到達的那一刻起,它就真的感覺像去自己的家。團隊的熱情和細心真的脫穎而出,其他評論員也一直在狂歡。 另一個主要亮點是食物;每餐都絕對美味和舒適,讓我們感到完全放心,就像一頓家常菜。 他們在物業周圍有很好的徒步旅行。 要記住的幾個實用的東西。 開車進去:請知道有一條1-2公里崎,未鋪設的路通向物業。從正門到度假村大約需要10-15分鐘,所以要準備好有點顛的旅程,小心駕駛! 水療/按摩:雖然我們其餘的住宿令人難以置信,但游泳池很棒。按摩是完全浪費時間和金錢。這一點也不愉快,我絕對不建議預訂。 總的來說,如果你跳過水療中心,專注於美麗的財產,令人難以置信的食物和出色的工作人員,你會有一個美妙的時光。我們喜歡它!

Everything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.

We had a wonderful 3-night stay at the resort. The property is spacious, well-maintained, and offers beautiful views. There are swings for both kids and adults, ***** with a dedicated kids' play area, making it a great choice for families. We booked a Garden View Cottage with a complimentary breakfast buffet, which was good. For lunch and dinner, we ordered à la carte. The overall service was excellent, and the staff was polite, friendly, and attentive. A special thanks to Mr. Nalin from the F&B team. He provided exceptional service and took great care of us throughout our stay. His hospitality truly made our experience memorable. A few suggestions for improvement: The open swimming pool has a minimum depth of 3 feet. A 2-foot shallow section would be much safer and more enjoyable for small children. The other two swimming pools were under renovation during our stay, so I couldn't comment on them. Adding more North Indian food options to the menu would be appreciated. Overall, we had a very pleasant stay and would definitely recommend this resort to families and couples looking for a relaxing getaway.