Erittäin hieno hotelli, jossa erinomainen palvelu. Mukava uima-allas, ravintola ja baari. Kaikki tosin pohjakerroksessa. Hotelli on kuitenkin 13 kerroksinen, joten olisi ollut kiva kun olisi ollut jokin paikka myös korkeammalla, josta olisi nähnyt koko kaupungin.
DDylansim11I had a wonderful stay at Kempinski Hotel Gold Coast City, Accra, and would like to commend the team for their exceptional hospitality.
Overall, the staff were extremely friendly, professional, and welcoming, creating a warm and pleasant experience from arrival to departure. I would like to extend special recognition to several team members who made a meaningful impact during my stay. Scott and David from the Front Desk stood out for their attentiveness and professionalism—David’s ability to remember my name and recall details of my meeting at the Executive Lounge demonstrated a high level of personal care. Otoo provided friendly and engaging conversation while assisting with our luggage, and Flo from the Asana Lounge was consistently warm, welcoming, and attentive.
I would like to make a special mention of Scott, whose service truly exceeded expectations and made this trip especially memorable. As a hotelier with 12 years of experience, I can confidently say that Scott is one of the best Front Office Managers I have encountered. He went above and beyond to explain details clearly, assist both myself and my guests, and ensure every aspect of our stay was well taken care of. His dedication, professionalism, and genuine hospitality reflect the highest standards of the Kempinski brand.
Overall, my stay at this hotel was excellent, and the service quality was outstanding. I will certainly be returning more often and would highly recommend Kempinski Hotel Accra to others seeking a premium and memorable hospitality experience.