在英國沃裡克郡，設有Spa的飯店

道路施工問題單行道。 全部清潔，服務良好 第一晚晚餐菜單是兩道菜，第二晚重複相同的菜單，令人失望，更換了不同的酒吧菜單，但收費 39 英鎊。我們已經預訂了晚餐，包括費用，但第二晚仍需支付額外費用。 殘疾人通道非常有限。我們臥室樓下有很多台階，毫無疑問，他們意識到了失聰，如果火警警報響起，如何讓我們知道我們在樓下 水療中心設施一流

環境非常適合遊覽景點，酒店是一座美麗的歷史建築。現代的水療中心很好用，但我們發現房間很基本，需要梳洗一下，非常失望，因為房間裡沒有熱飲設施。 我們的早餐包含在我們的房費中，對此我們感到非常失望 - 一切都在油脂中游泳，黑布丁和土豆羅斯蒂煮得太熟，所以我們無法吃完飯。 停車場每晚住宿 7 英鎊，但我們事先並沒有意識到這一點。 我們可能會再次入住，但會升級到大樓舊部分的房間，不會吃熟食早餐。

酒店地點很好是在郊區的一個高爾夫球場,離公路都很近但是必須要開車。唯一可以投訴的地方就是早餐真的做得很爛別的都挺好的

這家酒店是我英倫之行中性價比最高的酒店，非常超值！房間很大，牀和枕頭都很舒服，設施齊全，免費停車，早餐也超棒！其實應該是一家古老的莊園改造的，花園超級大，使我想起來唐頓莊園。前台的小哥哥超幽默，表情豐富極了。

房間在頂樓，是典型的英式閣樓改造的，視野很受限，除此之外都還OK，尤其是餐廳的服務很棒，早上因為趕時間，餐廳的女士幫我臨時準備些食物，很棒，感謝

我們預訂了房間，我的兒子和女兒因為剛剛完成考試而被升級。我們養了狗，我們的房間很好，門通向大片綠色區域，你可以坐在外面。前夕很忙，因為有一個舞會和另一個活動，餐廳的服務很慢。我與接待處的主管交談並解釋了我們遇到的問題，她非常樂於助人 - 他們為我們提供了飲料和午餐作為歉意，這是一個很好的舉動。我們一定會回來的。

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!